Cambridge Hillside Retirement Community

Pros

• The staff at Cambridge Hillside Retirement Community are extremely friendly and dedicated to the residents' needs.
• The apartment sizes and accommodations are very nice and consistently kept clean.
• During the move-in process, the staff were supportive and knowledgeable, making the transition easier for families.
• Staff members demonstrate true concern for the well-being of the residents, showing love and care for each individual.
• The community is well-maintained and spotless, contributing to a positive living environment.
• Families recommend Cambridge Hillside to others based on their positive experiences with staff and overall care provided to residents.

Cons

• The facility is understaffed, leading to inadequate care for residents.
• There are reports of unskilled staff and the absence of registered nurses as promised in promotional materials.
• Some staff members have been accused of stealing from families and borrowing money without repayment.
• There are concerns about drug use among certain staff members.
• The quality of food is poor, with a reliance on canned goods and processed items like hot dogs and sandwiches, lacking fresh fruits and vegetables.
• Frequently running out of essential supplies such as milk, butter, fruit, bread, and paper towels is an ongoing issue.
• The facility's fire extinguishers are outdated by two years, indicating a lack of proper safety measures.
• Staff shortages affect every department, and phone calls often go unanswered.
• The food selections do not cater to the individual dietary needs of residents.
• Despite friendly workers, overall staffing levels remain low and employees appear underpaid for their level of dedication and skill.

Review

Cambridge Hillside Retirement Community: A Review of Care, Staffing, and Overall Experience

Cambridge Hillside Retirement Community has received a mixed reception from residents and their families, showcasing both commendable aspects and significant concerns that potential residents should consider. Many reviews highlight the most distinguishing feature of this facility—its dedicated staff. Family members frequently note that the personnel are extremely friendly and exhibit genuine concern for the well-being of their loved ones. Residents appreciate how staff members remember faces and names, fostering a sense of community that can be comforting in a retirement setting. The approachable nature of the staff adds a personal touch, making transitions smoother for new arrivals.

However, beneath this warm exterior lies a troubling lack of adequate staffing across various departments within the facility. Multiple reviews emphasize that staffing shortages are prevalent, affecting not only the quality of care but also overall operations at Cambridge Hillside. Families express frustration over unskilled staff handling delicate situations and an alarming absence of registered nurses (RNs), which was noted as misleading in promotional materials. This deficiency raises significant concerns regarding oversight and proper medical attention for residents who may require more comprehensive care.

Compounding these issues is a reported lack of professionalism among some staff members. Complaints have emerged regarding individuals allegedly stealing from families or failing to repay borrowed money. Even more concerning is evidence suggesting substance abuse among certain employees, further eroding trust in the facility's ability to provide safe and reliable care. Such allegations warrant serious consideration by prospective residents and their families as they evaluate potential living arrangements for elderly loved ones needing consistent support.

The culinary experience at Cambridge Hillside is another area where many reviewers feel let down. Contrary to expectations set by promotional literature claiming gourmet meals prepared by skilled chefs, residents have observed an over-reliance on canned foods and repetitive meal choices including hot dogs and sandwiches. The absence of fresh fruits and vegetables points to deficiencies in dietary offerings tailored to meet individual health needs—a critical factor for residents’ nutrition. Complaints about running out of essential supplies like milk, butter, bread, paper towels, and other basic necessities reflect inadequate inventory management processes within the kitchen.

Safety concerns are also underscored in several reviews; particularly alarming is mention of outdated fire extinguishers—some out-of-date by two years—and frequent fire alarms that disrupt daily routines without clear explanations or responses from management personnel. There appears to be a pressing need for maintenance services such as handyman support to address these shortcomings effectively while ensuring resident safety is prioritized.

Despite these valid critiques regarding staffing shortages, food quality, safety measures, and professional conduct amongst some employees, it would be remiss not to acknowledge those positive aspects recognized by numerous reviewers; specifically commending cleanliness throughout the facility as well as supportive behaviors displayed during move-in processes which eased transitions significantly for families involved. Many visitors continue expressing strong recommendations based on their experiences thus far—particularly emphasizing how helpful staff have been amid less-than-ideal conditions.

In conclusion, while Cambridge Hillside Retirement Community is celebrated for its friendly atmosphere characterized by dedicated individuals genuinely invested in resident welfare—serious questions remain about operational efficacy stemming from understaffing issues coupled with dietary inadequacies necessary for proper elderly care—a combination that could prove burdensome on both patients and families alike under ongoing industry pressures concerning long-term sustainability measures going forward into future quarters ahead.

This section of Charleroi, Pennsylvania offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable place to live. With multiple physicians and pharmacies in close proximity, access to medical care is easily accessible. Additionally, there are several cafes and restaurants nearby for dining options. The presence of places of worship provides opportunities for spiritual fulfillment, while the parks offer recreational activities and opportunities for outdoor enjoyment. For any healthcare needs, there are hospitals within a short driving distance. Overall, this area provides a range of services and facilities that cater to the needs of seniors looking for a well-rounded community to call home.

Physicians

• Elite Medispa (0.6 miles)
• Dr Gosai (0.6 miles)
• Advanced Orthopaedics (0.6 miles)
• Richard Mitchell MD (1 miles)
• Orthopedic Group PC (1 miles)
• DeRienzo Family Practice (2.3 miles)
• Dreyer Evan B MD PhD (2.3 miles)

Cafes

• Perked Up Cafe (1.1 miles)
• Mario (1.1 miles)
• Starbucks (3.5 miles)
• GetGo Café and Store (7.9 miles)

Pharmacies

• Medved's Pharmacy (1.1 miles)
• Union Prescription Center (1.4 miles)
• Rite Aid (1.8 miles)
• Rite Aid (3.6 miles)
• Rite Aid (3.7 miles)
• Hometown Pharmacy (5.7 miles)
• Rite Aid (6 miles)

Restaurants

• McDonald's (1.3 miles)
• Pho Valley (2.1 miles)
• Speers Street Grill (2.5 miles)
• Back Porch Restaurant (2.5 miles)
• Kodiax (2.6 miles)
• Eat'n Park Restaurant (3.6 miles)
• McDonald's (3.6 miles)

Places of Worship

• The Epiphany Of Our Lord Catholic Church (1.5 miles)
• St Sebastians Church (2.9 miles)
• Methodist Church (5.8 miles)
• Ruler of Life Christian Fellowship (6.6 miles)
• Saint Andrew's Lutheran Church (9.3 miles)
• Grace Baptist Church (10 miles)
• New Life Free Methodist Church (12.1 miles)

Parks

• Monessen City Park (1.9 miles)
• Monessen City Park (2 miles)
• Mingo Creek County Park (6.8 miles)
• Cedar Creek Park (7.4 miles)
• Tepes Park (8.6 miles)
• Evans Fields (10 miles)
• South Park Dog Park (12.2 miles)

Hospitals

• Monongahela Valley Hospital (2 miles)
• Jefferson Regional Hosp (3.5 miles)
• Fernand N Parent & Associate - Fernand N Parent Jr MD (3.6 miles)
• Mon Valley California Imaging (6.5 miles)
• Brownsville General Hospital (10.5 miles)

Theaters

• Brownsville Drive-In (11.1 miles)