Mountain View Adult Care Fclty

Pros

• Tierney and the wonderful staff at Mountain View Memory Care made what could have been an incredibly difficult transition so much easier.
• Their kindness, patience, and genuine care give families peace of mind during memory care transitions.
• The staff is super nice and helpful.
• Everything is clean.
• The residents are taken care of extremely well.
• The staff interacts with residents during activities and always checks on them to ensure they are okay.
• The staff learns the residents' likes and dislikes and treats them like family.
• The facility is incredibly clean, beautifully decorated, and the food is very good.
• Tierney went above and beyond to facilitate admission to Mountain View.
• The staff treats residents with dignity and truly cares for them.
• Holly and Andrea stand out for going above and beyond and caring for residents as if they were family.
• The building is beautifully laid out and open, with natural light.

Cons

• There are safety hazards that put residents at a higher risk for fall injuries, such as no ventilation in the showers and HVAC issues causing condensation leaks.
• There is constant short staffing and severely lacking supplies, which increases the risk of falls and other health concerns.
• Management is practically nonexistent in dealing with these issues.
• The reviewer would never put one of their loved ones in this facility due to the ongoing safety and staffing problems.
• The reviewer believes the 5-star reviews are dishonest or not well informed.
• The owner is criticized for not understanding that turnover is caused by a lack of management and support, not just "bad employees."

Review

The collection of experiences people shared about Mountain View Memory Care (and the Walnut Ridge Memory Care-affiliate stories that thread through these accounts) presents a nuanced portrait: a renovated building with real safety concerns and chronic staffing challenges, paired with a chorus of caregivers who show up with genuine care, warmth, and a clear commitment to the residents they serve. Across the reviews, residents and families repeatedly note that while the physical environment can feel inviting and pleasant - and in many cases is clean, well-decorated, and comfortable - the day-to-day operations behind the scenes sometimes fall short of what families expect for their loved ones. In particular, several reviewers point to hazards in the living spaces and showers, ventilation and HVAC issues that lead to condensation and puddling on floors, and a pervasive shortage of trained staff and essential supplies. They describe management as uneven in its responsiveness, with a sense that leadership is not consistently present or effective in addressing these ongoing problems. Yet amid the critiques, there remains a steady undercurrent of praise for individuals who stand out for their kindness, competence, and personal touch.

Safety and staffing emerge as the most frequently cited tensions in these accounts. One reviewer emphasizes structural and environmental hazards - no fans or adequate ventilation in showers, and significant HVAC problems causing condensation that leaks onto floors from ceilings. The same narrative highlights persistent short-staffing and supply shortages that purportedly prevent the facility from delivering the level of care the reviewer believes residents deserve. The reviewer also characterizes management as largely absent in the face of these systemic issues. In the same breath, the reviewer does not deny that certain staff members are genuinely caring and capable, naming the dietary department as top-notch and calling out a Med Tech and a Resident Care Aid by name as exceptional. There is also a pointed reminder that some five-star reviews circulating about the facility may feel untrustworthy to this reviewer, who says they would not entrust a loved one to the place given the ongoing staffing and leadership concerns. The contrasts between sharp criticisms and occasional accolades set up a complex, multi-layered impression of the facility.

Despite the heavy critique, many reviewers highlight glimmers of excellence that give hope for improvement. Tierney, repeatedly praised across multiple testimonials, is described as a facilitator who makes difficult transitions easier. One reviewer recounts Tierney's role in moving a husband into memory care and notes that the admission process was made straightforward and quick, with Tierney maintaining contact and coordination with hospital case managers to smooth transportation and logistics. The same set of accounts highlights Tyranni's willingness to intervene to secure extra time for paperwork, a gesture described as instrumental to reducing stress during a critical transition. The general tone about the staff at Mountain View is overwhelmingly warm when it comes to personal interactions: staff are "super nice and helpful," and they consistently show up for residents with attention to individual needs, smiling faces, and a readiness to assist with activities and daily routines. Cleanliness is repeatedly mentioned in a positive light, with reviewers noting that common areas, dining rooms, and patient rooms are well-kept and inviting.

In the more narrative, testimonial-heavy portions of the feedback, several long-form stories center on transformations in residents' well-being and the daily rhythms of life at Mountain View. A mother who moved into memory care in January 2025 is described as having noticeably improved health in a short time, attributed to the "incredible care and compassion" from nearly every staff member. The narrative emphasizes that staff members know each resident by name, maintain dignity in care, and integrate residents into communal dining experiences. The environment - described as clean, beautifully decorated, and organized to support social interaction - receives high marks. The author attributes much of the care quality to specific individuals, naming multiple staff members who went above and beyond to help make a room feel like home, including Scott, who helped personalize a mother's room, and Tierney, who ensured a smooth admission. The overall sentiment is one of deep gratitude for the compassionate culture that a large portion of Mountain View's team seems to cultivate, even as the physical and organizational challenges persist.

Several reviews from families connected with Walnut Ridge Memory Care offer parallel themes. A sister's account expresses contentment and a sense of security with the Mountain View care team, describing the facility as busy and sometimes chaotic but managed with patience and affection. The caregiver cohort - Holly and Krista in particular - receives glowing praise for engaging with residents, dancing with them, and offering consistent, affectionate care. The reviewer notes that treatment feels like family, with frequent hugs and personal interactions that bring joy to the resident and peace of mind to visiting relatives. There are occasional reminders of complications - such as injuries or less-than-ideal incidents - that were nevertheless handled with care and empathy, reinforcing the perception that the staff's heart is in the right place even when the system is imperfect. The collective message is that the resident experience at Walnut Ridge/Mountain View is deeply shaped by the tangible warmth and daily presence of specific caregivers who become trusted anchors for families.

Other testimonials highlight the landscape of care as a mosaic of praise for exceptional individuals alongside honest warnings about the broader structural picture. A recurring thread is the sense that the most meaningful, transformative care happens when leadership demonstrates presence, supports staff adequately, and enforces standards consistently. The reviews routinely flag the importance of leadership and supervision in shaping outcomes - both in terms of regulatory compliance and the day-to-day culture of the facility. In contrast, the strongest affirmations come from residents and families who feel known, cherished, and respectfully engaged by staff who treat every person with dignity, kindness, and individualized attention. The testimonials frequently celebrate staff members who have become widely trusted, including the dietary team, Med Techs, and care aides, as well as those who coordinate admissions, navigate hospital transitions, and actively participate in the residents' lives.

Taken together, the narratives depict Mountain View Memory Care as a place of contradictions: a sunny, inviting physical environment and a culture of genuine warmth and personalized care, shadowed by real concerns about safety hazards, inconsistent staffing, and variable managerial responsiveness. Families express a clear longing for stronger leadership, more robust staffing, better enforcement of regulations, and proactive attention to maintenance and safety issues. Yet the consistent refrain across many of the accounts is one of hope and gratitude for the individuals who make a difference - the caregivers who remember every resident's name, who treat the community like a family, and who, in their own words, bring comfort, dignity, and peace of mind to both residents and their loved ones. If the facility can translate the care and compassion demonstrated by its strongest staff into systemic improvements - better oversight, reliable staffing, and rigorous safety measures - the reviews suggest Mountain View Memory Care could become an even more effective, trusted home for those it serves.

Located in Mc Clellandtown, Pennsylvania, this neighborhood offers a variety of amenities that cater to seniors looking for convenience and entertainment. With several dining options such as Jarrett's Bar and Lardin House Inn, as well as familiar chains like Pizza Hut and McDonald's, residents can enjoy a range of cuisine choices. Nearby pharmacies like CVS Pharmacy and New Salem Pharmacy provide easy access to medication and healthcare needs. For outdoor recreation, parks like Fairchance Park & Playground and New Salem Hogroast Woods offer opportunities for leisurely walks or picnics. Places of worship such as St Mary's Orthodox Church and Faith Assembly Of God are also located nearby for spiritual support. In terms of medical care, Cherry Tree Urgent Care and Uniontown Hospital are easily accessible. Additionally, transportation services provided by U-Haul Moving & Storage ensure convenient travel options for seniors in the area. Overall, this neighborhood in Mc Clellandtown offers a diverse range of amenities to suit the needs of seniors looking for a comfortable living environment with easy access to essential services.

Restaurants

• Jarrett's Bar (2.5 miles)
• Lardin House Inn (3.7 miles)
• Pizza Hut (4.5 miles)
• McDonald's (4.6 miles)
• Wendy's (4.7 miles)
• Mark C's Diner (4.7 miles)
• Jimmy John's (4.7 miles)

Pharmacies

• CVS Pharmacy (3.6 miles)
• New Salem Pharmacy (4.1 miles)
• Health Mart Pharmacy (4.5 miles)
• Apothecare Pharmacy (4.7 miles)
• Valentine Pharmacy (4.7 miles)
• Fairchance Pharmacy (4.8 miles)
• Nickman's Drug (4.8 miles)

Parks

• New Salem Hogroast Woods (3.7 miles)
• Fairchance Park & Playground (4.8 miles)
• Bailey Park (5.7 miles)
• Hutchinson Park (5.8 miles)
• Redstone Park (6.6 miles)
• Eberly Baseball Park (6.6 miles)
• Wanna B Park (8.1 miles)

Places of Worship

• St Mary's Orthodox Church (4.3 miles)
• Faith Assembly Of God (4.5 miles)
• St Joseph Roman Catholic Church (4.6 miles)
• Kingdom Hall-Jehovah's Witness (4.8 miles)
• First Presbyterian Church (4.8 miles)
• United Methodist Church of Smithfield (5.1 miles)
• Third Presbyterian Church (5.2 miles)

Physicians

• Cherry Tree Urgent Care (4.3 miles)
• Mountain State Dermatology (4.3 miles)
• Southwestern Endoscopy Center (4.3 miles)
• Swgi Specialists PC (4.3 miles)
• Heritage Professional Building (4.3 miles)
• Cherry Tree Pediatrics (4.4 miles)
• Yareck's Better Hearing Center (4.4 miles)

Transportation

• U-Haul Moving & Storage (4.5 miles)

Cafes

• Panera Bread (4.7 miles)

Hospitals

• Uniontown Hospital (4.9 miles)
• Uniontown Hospital - Emergency Room (5.2 miles)
• Uniontown Hospital (5.2 miles)
• University of Pittsburgh Medical Center (5.2 miles)

Theaters

• AMC Classic Uniontown 6 (5 miles)
• Skyview Drive In (7.6 miles)