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3.9 from 38 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
0
1 stars
9
Overall Review of Pleasant View Retirement Community
common13 reviews mention this
Staff feel consistently supportive
Residents and families repeatedly describe the staff as patient, caring, and helpful.
Across the reviews, people highlight staff who are patient and resourceful, and who make residents feel like a priority. Several mention professional, caring support during moves and day-to-day life, and others describe staff as accommodating when they needed help. There are also a few mixed experiences tied to care staffing and response times, but even those reviews frequently refer to individual aides and nurses as busy rather than uncaring.
common5 reviews mention this
Dining is mixed and personal
Dining comes up often, with reviews ranging from very good to notably disappointing.
Some families praise the food quality and describe meals as a strength, including a positive note after eating at the community during a tour. Others report that the food has declined and describe it as sub-par, including a reference to a resident meeting about food service. There are also comments about the dining area being elegant but small during a visit, which suggests the setup may feel tighter to some guests.
caveat6 reviews mention this
Skilled care staffing concerns recur
Multiple reviews raise concerns about attention and staffing in care settings.
While a few families say care and nursing were excellent or that they were impressed during a visit, several reviews describe staffing gaps that affected how promptly residents received help. One review describes extreme dissatisfaction in skilled nursing, including issues with nurse coverage and basic care practices, while others mention short staffing or long waits for assistance. Separately, a review of “Care at Home” describes care being terminated with short notice, adding to the overall concern about reliability during transitions.
common9 reviews mention this
Activities and fitness shape daily life
Residents point to fitness options and organized activities as part of life here.
Reviews frequently mention getting involved through scheduled activities, community opportunities to learn and grow, and resident-run or organized programs. Fitness features like a fitness center, walking trails, and even using a pool for exercise come up more than once. Several also tie the community’s environment and social connections to feeling settled and connected.
common8 reviews mention this
Campus setting is a highlight
The country setting and campus grounds are a recurring positive in reviews.
People describe beautiful grounds, acreage, and countryside views, and a few call out how the environment supports comfort and belonging. Outdoor spaces and walking access show up in multiple comments, including mentions of ways to avoid exposure to winter weather. There are also practical drawbacks noted, such as snow concerns based on the community’s location.
caveat4 reviews mention this
Tours and admissions can feel slow
Some reviewers describe delays and friction during the inquiry or tour process.
A few reviews mention issues with responsiveness, including not getting an application follow-up and having to wait for access during a drop-off on a holiday. Another review describes dissatisfaction with how admissions and pricing were handled under time pressure. On a more structural note, at least one person says buildings are not connected and that moving between areas requires going outside.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
191 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Respite Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Harrisburg International (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.9 miles)
CVS Pharmacy (4 miles)
Millennium Pharmacy Systems (4.3 miles)
McElroy Pharmacy (4.4 miles)
CVS Pharmacy (5.4 miles)
CVS Pharmacy (6.3 miles)
Weis Pharmacy (7.2 miles)
Restaurants
Lititz Family Cupboard Restaurant & Buffet (3.6 miles)
Bulls Head Public House (4.2 miles)
Brickerville House Family Restaurant (4.9 miles)
Pretzel Hut (5.9 miles)
Maize Mexican Cantina (5.9 miles)
Fiorentino's Italian Restaurant (6.2 miles)
Knight And Day Diner (6.2 miles)
Physicians
Cornerstone Family Health Associates (3.7 miles)
Lititz Family Medicine (4 miles)
Women's Place at Heart of Lancaster Regional Medical Center (5 miles)
BMI of Lancaster (5.2 miles)
Community Anesthesia Associates (5.2 miles)
Simons David Pain Specialists Of Lancaster Lititz (5.2 miles)
Pleasant View Retirement Community on seniors.fyi includes 5 photos including images showing landscaping, bedroom, garden, architecture, walkway, trees, outdoor, interior, and more.
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Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
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191 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Respite Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Harrisburg International (20 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Range of care options (Independent Living and Skilled Nursing) with nearby medical services and dining options.
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