A Piece of Mind Home Care in Leesport, PA

Pros

• Sense of Peace Home Care is described as amazing, with compassionate staff and phenomenal communication.
• Brittany Acevedo is praised for exceptional, compassionate care and thoughtful attention to detail.
• Jessica Dudley is recognized as outstanding, helping in many ways and making caregivers feel like family.
• The office manager and Tanya are commended for going above and beyond and for clear, responsive communication.
• Sandie is described as incredibly caring, reliable, and respectful, giving families peace of mind.
• The caregivers are reliable, professional, and consistently kind, leaving families grateful and reassured.
• The agency is flexible and responsive, coordinating care around rehab, schedules, and changing needs.
• The team personalizes care, matching caregivers to each loved one's personality and needs.
• Families describe Sense of Peace as a blessing, a godsend, and a lifesaver during difficult times.
• Caregivers provide daily tasks support and meaningful activities, enhancing quality of life for loved ones.

Cons

• The online intake paperwork didn't match the printed forms, and some papers were missing.
• The manager became aggressive on the phone and refused services after the discrepancies were raised.
• The reviewer felt the agency did not actually help with the paperwork despite promising to assist.
• Missing forms included "Abuse, Neglect, and Exploitation," "Privacy Act Statement," and "Advance Directive Information Summary."
• They were disappointed because they would have liked to use the agency but were refused.

Review

A Piece of Mind Home Care is best suited for families that want deeply personal, reliable in-home support designed to preserve independence while providing practical help and ongoing coordination with healthcare providers. This community shines when a loved one needs regular assistance with daily tasks, meaningful companionship, and careful communication among family, caregivers, and medical partners. It particularly fits seniors who are navigating post-rehab recovery, chronic-but-manageable health concerns, or the gradual transition toward more assisted living without moving out of the home. For families seeking a highly relational, family-like care team that treats clients with genuine warmth and respect, this provider is a strong, confident choice.

Alternatives are worth considering for two important reasons. First, anyone whose needs require licensed nursing oversight around the clock or a formal memory-care environment may be better served by a licensed home-health agency or a dedicated memory-care facility. Second, the onboarding experience can matter significantly; several reviews signal that paperwork and intake communication can be a point of friction. Prospective clients should verify the exact intake process up front, and confirm that the onboarding path aligns with the comfort level and timelines of the family, especially if there is urgency or complex documentation to complete. A clear written plan and accountability trail during intake are essential to avoid delays or mismatches.

The strongest positives of A Piece of Mind Home Care lie in the caregiving team's character and reliability. Reviewers repeatedly praise caregivers who show up with steadiness, empathy, and initiative - often going beyond the call of duty to support both the client and the family. The staff's ability to adapt to changing schedules, coordinate with rehab or hospice teams, and document progress earns consistent praise. Families report consistent communication, thoughtful care plans, and caregivers who anticipate needs, whether it's managing a health change, adjusting routines, or providing meaningful, dementia-informed activities. These practical and emotional supports translate into real peace of mind for families facing demanding care realities.

Despite the overall strength, a notable concern appears in a minority of experiences: onboarding and paperwork can feel disconnective. One review describes a conflict around online forms versus printed documents, with a management interaction that left a family feeling unheard and ultimately leading to a decision not to proceed. While this is not the norm in the broader feedback, it signals a real risk: when administrative friction interrupts the start of care, the benefit of superb caregiving can be delayed or derailed. The offset here relies on a robust, proactive intake process, transparent documentation, and a care manager who can bridge any gaps quickly. Prospective clients should seek a concrete, written care plan before care begins and insist on direct contact with a dedicated coordinator during the first weeks.

In practice, the caregiver pool demonstrates a deep well of personal strengths that consistently show up in daily care. Names recur as standouts who earn enduring gratitude: caregivers who bring warmth, patience, and practical competence; who remember personal preferences, medical nuances, and daily routines; and who engage clients with activities that support memory, conversation, and dignity. The most meaningful impact comes from matching the right caregiver to the right client - someone who can align with feisty personalities, complex medical histories, and evolving needs while maintaining reliable presence and respectful boundaries. When those relationships click, the home atmosphere becomes calmer, more predictable, and visibly more uplifting for everyone involved.

For families evaluating next steps, the recommendation is straightforward. If the goal is to keep a loved one safely at home with consistent companionship, practical assistance, and a partner in navigating medical and daily-life tasks, A Piece of Mind Home Care delivers compelling value. Initiate with a focused intake meeting, request a written plan and a named care coordinator, and insist on meeting the specific caregivers proposed for your loved one. Confirm schedule flexibility, coverage for urgent changes, and whether the four-hour minimum fits your needs. If the expectation is 24/7 professional medical nursing, or a transition into a formal memory-care setting, explore alternatives that specialize in those capabilities. For families who want a trustworthy, compassionate, relationship-driven partner to maintain independence at home, this provider stands out as a practical, experienced, and capable option.

This part of Leesport, Pennsylvania, offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With several physicians' offices, pharmacies, and hospitals in close proximity, residents have easy access to medical care. Additionally, there are parks and recreational areas nearby for leisurely walks or outdoor activities. A selection of restaurants and cafes provides options for dining out or grabbing a quick bite to eat. For entertainment, there are theaters within a few miles of the area. Places of worship are also available for those seeking spiritual community. Overall, this neighborhood offers a mix of healthcare services, recreational opportunities, dining options, and religious spaces that could make it a suitable choice for seniors looking for a well-rounded living environment.

Physicians

• Seniors Helping Seniors (0.6 miles)
• Penn State Health St Joseph Medical Office Building (0.9 miles)
• Arthritis and Osteoporosis Center (2.2 miles)
• Spring Ridge Surgical Specialists (2.2 miles)
• Sleep Apnea Solutions (2.4 miles)
• Berkshire Family Medicine (2.5 miles)
• Comprehensive Athletic Treatment Center (2.5 miles)

Parks

• Felix Dam Park (0.7 miles)
• Jim Dietrich Park (1.6 miles)
• Grings Mill Recreation Area (2 miles)
• Leesport Playground (3.7 miles)
• Breneman Park (4 miles)
• Eleventh and Pike Playground (4.1 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Target Pharmacy (2 miles)
• CVS Pharmacy (2.7 miles)
• GIANT Pharmacy (2.8 miles)
• Walmart Pharmacy (3.2 miles)
• Rite Aid (3.4 miles)
• Walmart Pharmacy (3.7 miles)

Hospitals

• Reading Hospital and Medical Center (1.9 miles)
• Reading Hospital For Post Acute Rehabilitation (2 miles)
• Surgical Institute Of Reading (2.1 miles)
• Berks County Iu (2.9 miles)
• Laundauer Metropolitan (3.9 miles)
• Reading Hospital & Medical Center: Webb Sara Q (4.2 miles)
• Beginnings Maternity Center (4.2 miles)

Restaurants

• Buca di Beppo (2.1 miles)
• McDonald's (2.3 miles)
• Smokey Bones (2.3 miles)
• Jumbo China Buffet (2.8 miles)
• Applebee's (2.8 miles)
• Jersey Mike's (2.8 miles)
• McDonald's (2.9 miles)

Theaters

• AMC Theatres-Fairgrounds 10 (2.7 miles)
• Fox Berkshire (2.8 miles)

Cafes

• Starbucks (2.8 miles)
• Panera Bread (2.9 miles)
• Starbucks (3.4 miles)
• Pike Cafe (4 miles)
• Dosie Dough (4 miles)

Places of Worship

• Holy Guardian Angels Roman Catholic Church (3.3 miles)
• Bethany Lutheran Church (4.2 miles)