Daniel J Flood Tower

Pros

• The manager and her assistant are great.
• Dan Flood Towers is a lot cleaner than Park Avenue Towers.
• The staff at Dan Flood Towers do their job.
• The building is fantastic and the tenants are very nice, with a great view of Kingston.
• The place is clean and quiet.
• It is a nice highrise.
• The apartments are beautiful.
• Steve did an excellent job cleaning.
• There is a place for those on fixed income or disability.

Cons

• The complex is no longer good and is understaffed.
• There are numerous problems with the building, including no water and no washers or dryers, with theft by other tenants and no help from management.
• Many elderly residents are concerned and upset about ongoing problems such as flooding.
• The building is unclean in the halls and elevators, and rents are high for substandard apartments.
• Elevators and overall maintenance are not adequately cared for.
• Bed bugs and roaches are common, and extermination is expensive and time-consuming.
• The parking lot is too small, making parking difficult for residents and visitors.
• Access to the building can be gained by outsiders, raising security concerns.
• There are safety concerns, including reports of spitting, harassment, and inappropriate behavior toward residents.
• Some residents view the management as inconsistent or uncaring toward residents' health and safety.
• Mask protocols are not enforced, compromising safety.

Review

What emerges from the numerous comments about Dan Flood Towers in Kingston is a complex, hard-to-credict picture. For long-time residents and families tied to this building, it remains a place of survival and familiarity, especially for those on fixed incomes, the elderly, and people with disabilities. But it is also a site of growing frustration: chronic staffing shortages, maintenance gaps, security concerns, and a sense that the building's problems have outpaced the management's ability to address them. The tone swings between appreciation for the building's essential role and sharp disappointment in its day-to-day reality.

Several reviewers point to a troubling decline in the building's upkeep and responsiveness. They describe a range of ongoing problems: frequent water outages, lack of functioning washers and dryers, and a general sense that basic maintenance is not keeping up with demand. There are repeated mentions of flooding, elevators that are not kept clean or properly maintained, and hallways that feel unclean. Some residents emphasize the high rent they pay for what they perceive as substandard conditions, arguing that the living quality does not match the price - and in particular, that older tenants and people with limited means bear the brunt of these shortcomings because they have fewer relocation options.

Safety and security concerns also run through many of the reviews. There are reports of theft by other tenants and of hostile or unsafe interactions in common areas, including the elevators. One reviewer recounts a frightening claim of someone behaving aggressively, with a direct threat that underscores the sense of vulnerability in shared spaces. Other comments talk about people spitting in elevators, trash left in public areas, and a belief that some outside behaviors are impacting residents' daily lives. These elements contribute to a climate in which residents feel the building's security and atmosphere are deteriorating, even as they try to cohabit and support one another within a crowded, multi-tenant environment.

Management and staff elicit mixed reactions. There are clear agradeful voices: Berdine, and in some cases the building's manager and their assistant, are described as helpful and capable, with Berdine singled out as particularly positive during the move-in process. In other reviews, residents describe the staff as overwhelmed, under-staffed, or failing to listen to tenants' concerns. Critics point to frequent inspections and occasional dismissiveness, as well as a perception that management pays insufficient attention to residents' mental and physical health needs or to persistent daily problems. The contrast between moments of helpfulness and episodes of frustration paints a picture of a building where staff are trying to do their jobs but are stretched thin by volume, age, and complex resident needs.

The resident community itself is a salient factor. A substantial portion of the tenants are older adults, people with disabilities, and individuals relying on HUD subsidies, which shapes both the stakes and the tone of the conversation. Some residents describe a supportive, neighborly atmosphere where residents look out for one another and where, despite problems, there are moments of kindness and cooperation. Others, however, report pervasive stress, loud environments, and a lack of empathy from certain neighbors, to the point that some residents have reported crisis hotlines being used daily as a coping mechanism. There are also mentions of how stress and noise affect mental health within the building, contributing to a sense of upheaval for some families and individuals.

Parking, access, and physical security add further layers to the experience. Reviewers criticize the back parking lot as too small, complicating the logistics for visitors and family members trying to reach elderly relatives. There are complaints about sharing parking with front-businesses, and about building entrances that require a specific key or protocol to exit, which creates friction for visitors and new arrivals. Such details reinforce a broader impression: while the building is seen by many as a legitimate home and a much-needed option for affordable living, its infrastructure and access controls can feel mismatched to the needs of a high-traffic, vulnerable population.

Finally, there are moments of ambivalence and cautious optimism. Some commenters acknowledge that, despite the drawbacks, the complex remains a valuable option for those with limited means or special needs. They point to real positives - applications processed over weeks, staff who have been compassionate at least in some interactions, and occasional increases in safety and order after targeted attention. A few reviewers even express excitement about moving in soon, anticipating a fresh start in a building they hope will serve them better than in the past. Others - especially those with loved ones living there - urge potential renters to look elsewhere, arguing that the current climate makes it hard to feel secure and well cared for.

In sum, Dan Flood Towers is portrayed as a living paradox: a necessary, often beloved home for a segment of Kingston's residents that also struggles under aging infrastructure, staffing pressures, and a spectrum of behavioral and safety challenges. The thread running through these accounts is clear: residents want reliable maintenance, respectful and responsive management, stronger security measures, and a more predictable, calmer living environment. Until those shifts occur, impressions will remain divided - some seeing the building as a lifeline and others viewing it as a place that no longer meets the needs and expectations of its most vulnerable tenants.

Restaurants

• Sweet Treet (0 miles)
• Taco Bell (0.3 miles)
• Josie's Italian Water Ice (0.3 miles)
• Ollie's Restaurant (0.4 miles)
• Rush Inn (0.5 miles)
• KFC (0.5 miles)
• Wendy's (0.6 miles)

Pharmacies

• Walgreens (0.1 miles)
• Pierce Drugs (0.6 miles)
• Cooks Pharmacy (1 miles)
• Health Mart Pharmacy (1 miles)
• Rite Aid (1.3 miles)
• Harrold's Pharmacy & Home Infusion (1.5 miles)
• Hope Center Of Wyoming Valley (1.5 miles)

Physicians

• Arthur - Arthur B Mitchell Mitchell MD (0.2 miles)
• Susan F Sordoni MD PC (0.4 miles)
• Gastroenterology Consultants (0.4 miles)
• Women's Imaging Center (0.5 miles)
• Azra M Sehic (0.6 miles)
• Greenwald Carol S MS Ncc Lpc (0.6 miles)
• Orthopaedic Consultants (0.6 miles)

Cafes

• Mattern's Floral and Furnishings (0.4 miles)
• Starbucks (0.5 miles)
• Starbucks (2.7 miles)
• Bistro On Hudson (3 miles)

Hospitals

• First Hospital (0.6 miles)
• First Hospital Wyoming Vly Nesbitt Memorl Health Center (0.6 miles)
• NEPA Breastfeeding Center (0.8 miles)
• Center For Same Day Surgery (1.5 miles)
• Wyoming Valley Health Care (1.6 miles)
• Wilkes-Barre General Hospital (1.7 miles)
• Geisinger Health System (1.9 miles)

Parks

• Kirby Park (0.9 miles)
• Barney Farms Park (1.4 miles)
• Luzerne County Recreational Complex (2.5 miles)

Places of Worship

• Luzerne United Methodist Church (1.4 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (1.5 miles)