Manorcare Health Services-Kingston

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Manorcare Health Services-Kingston

200 Second Avenue, Kingston, PA 18704

For more information about senior living options: (844) 490-3973

3.8 from 36 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
1
1 stars
8

Skilled Nursing Facility

Overall Review of Manorcare Health Services-Kingston

Pros

  • pro The staff are very hardworking and dedicated to the facility, and they are personable and approachable.
  • pro The facility has come a long way in a short time, with a clean, friendly, and pleasant environment.
  • pro The nursing staff are caring and treat residents like family.
  • pro The activity department is the best in the area, with dedicated staff and engaging activities.
  • pro The food quality has greatly improved, and meals are enjoyed by residents.
  • pro The staff go above and beyond to provide exceptional care and support to families, and the facility is well kept.
  • pro Med Bridge care is wonderful, and the facility is very clean.

Cons

  • pro They have difficulty reaching the nurses' station because the receptionist does not answer the phones.
  • pro The place is described as a disaster with unprofessional staff and disgusting food that allegedly needs investigation.
  • pro The quality of care is almost non-existent, with feces in the shower, garbage on the floor, and residents left in their own urine in the hallways calling for help.
  • pro Management is accused of pressuring employees to post positive reviews to improve ratings.
  • pro The facility is said to have deteriorated after ownership changes, with the site described as going to hell.
  • pro Neglect is claimed to have led to infections and near-death experiences, including a UTI progressing to sepsis due to delayed and improper care.
  • pro The food is described as among the worst, and while a few CNAs are hardworking, many staff are not.
  • pro There are allegations of shady practices and dishonesty around staff performance and review requests.

Review

Manorcare Health Services-Kingston is best suited for seniors who want a hands-on, people-focused environment with a strong emphasis on activity and therapy, and for families willing to stay actively involved to ensure consistency in care. The facility earns praise for devoted nursing and therapy teams, a generally tidy and well-kept setting, and a calendar packed with programs that keep residents engaged. In short, it can deliver on the core rehab and daily living needs when staff are at their best, and when families are prepared to monitor service quality closely and escalate concerns quickly.

Those who may want to consider alternatives are families for whom safety and reliability cannot be negotiable. The reviews include persistent concerns about basic responsiveness - difficulty reaching the nurses' station and inconsistent communication - as well as scattered reports of neglect or unsafe conditions in some areas. Food quality and consistency vary, and there are charges of disorganization that undermine trust in the care environment. For residents with high risk medical needs, vulnerable to infections or who require a consistently seamless, low-stress care experience, other nearby facilities with steadier safety and staffing records may be a safer choice.

On the plus side, the strongest offset to the negatives lies in the clear, ongoing commitment shown by the caregiving staff. Many reviews highlight hard-working, compassionate nurses and aides who treat residents like family, and therapists who push for meaningful progress. The activity department receives frequent kudos for creativity and engagement, and several observers note that the facility has become cleaner, more welcoming, and better organized over time. When the focus is rehabilitation or long-term care with a responsive clinical team, these elements can translate into noticeable improvements in mood, mobility, and overall functioning.

That said, notable safety and reliability gaps temper the enthusiasm. Instances cited by reviewers include feces in showers, residents left in discomfort, and reports of degraded safety practices tied to staffing shortages or management gaps. Some observers question the integrity of the staff mix and even the credibility of online reviews. While these concerns do not erase the value of trained therapy and attentive nursing, they do raise legitimate red flags that cannot be ignored. The facility's capacity to deliver consistently meticulous daily care varies, which means outcomes may depend heavily on which shift, which staff, and which day.

For families navigating rehab versus long-term placement, Kingston Rehab's strengths can support meaningful recovery and daily life with the right safeguards. Short-term stays may benefit from the Med Bridge program and a therapy-forward approach, supported by a clean and orderly environment. For long-term residents, the ongoing interpersonal warmth from some staff can make Kingston feel like a chosen home - yet that warmth must be coupled with reliable call-back times, prompt attention to needs, and unwavering adherence to basic hygiene and safety standards. The reality is that the best matches will depend on consistent performance across staffing, food service, and environmental checks.

Before deciding, visitors should prioritize concrete confirmations: current nurse call response times, recent infection control outcomes, and the exact staffing mix on the units most relevant to needs; a tour should include firsthand conversations with current residents and families about day-to-day responsiveness and meal quality; request the latest state or licensure inspections and any recent corrective action plans; verify room configuration options and the ability to honor private spaces if desired. Have a dedicated meeting with the administrator or director of nursing to delineate expectations, escalation paths, and a clear care plan that aligns with medical and personal goals. This approach helps ensure the decision rests on up-to-date conditions rather than historical impressions.

In the end, Manorcare Kingston can be a solid fit for families who prioritize active rehab, personal attention from a dedicated staff, and a vibrant activity program, provided there is rigorous oversight and a clear plan to address past lapses. It is less suitable for those who require consistent, flawless execution of basic care, immediate responsiveness, and an atmosphere free of safety concerns. With prudent evaluation and proactive communication, the community can deliver meaningful progress and a caring home-like environment; without that vigilance, the risks highlighted by some reviewers may overshadow the potential benefits.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilkes-Barre Scranton International (10 miles away) Wilkes-Barre Scranton International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services-Kingston in Kingston, PA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

The community provides a comfortable and stylish living environment with fully furnished accommodations that include private bathrooms. Residents can enjoy the convenience of cable or satellite TV, access to Wi-Fi/high-speed internet, and telephone services.

For recreation and socialization, Manorcare Health Services-Kingston offers various amenities such as a beauty salon, gaming room, small library, and a fitness room. The community also organizes resident-run activities and scheduled daily activities to keep residents engaged and active. Planned day trips provide opportunities for exploring the surrounding area.

Mealtime is an important aspect of life at Manorcare Health Services-Kingston, with restaurant-style dining available in the community's dining room. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

Care services provided include 24-hour supervision and a 24-hour call system for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation is also available. A mental wellness program is offered to support the emotional well-being of residents.

Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments are provided by the community. Move-in coordination assistance is also available.

Manorcare Health Services-Kingston is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, Manorcare Health Services-Kingston ensures that residents have access to essential care services while enjoying a vibrant and engaging lifestyle in a comfortable setting.

Nearby Places of Interest

Restaurants

  • Pierce Street Deli (0.1 miles)
  • Sweet Treet (0.8 miles)
  • Josie's Italian Water Ice (0.8 miles)
  • Taco Bell (0.9 miles)
  • Ollie's Restaurant (0.9 miles)
  • KFC (0.9 miles)
  • River Grille (1 miles)

Physicians

  • Vision Imaging of Kingston (0.1 miles)
  • Lackawanna Valley Dermatology (0.3 miles)
  • Family Vision Care of Kingston (0.3 miles)
  • Orthopaedic Consultants (0.3 miles)
  • Greenwald Carol S MS Ncc Lpc (0.3 miles)
  • Northeast Eye Specialist - Nicholas J Barna MD (0.4 miles)
  • Azra M Sehic (0.4 miles)

Pharmacies

  • Pierce Drugs (0.2 miles)
  • Walgreens (0.8 miles)
  • General Community Pharmacy (1 miles)
  • Rite Aid (1.1 miles)
  • Cooks Pharmacy (1.2 miles)
  • Health Mart Pharmacy (1.3 miles)
  • Turkey Hill, LP (1.4 miles)

Hospitals

  • NEPA Breastfeeding Center (0.3 miles)
  • Center For Same Day Surgery (0.8 miles)
  • First Hospital (1 miles)
  • First Hospital Wyoming Vly Nesbitt Memorl Health Center (1 miles)
  • Wyoming Valley Health Care (1 miles)
  • General Hospital (1.2 miles)
  • Wilkes-Barre General Hospital (1.5 miles)

Cafes

  • Starbucks (0.4 miles)
  • Mattern's Floral and Furnishings (0.5 miles)
  • Starbucks (1.9 miles)
  • Panera Bread (2.3 miles)

Parks

  • Kirby Park (0.5 miles)
  • Barney Farms Park (1.6 miles)

Theaters

  • R/C Wilkes-Barre Movies 14 (0.8 miles)

Places of Worship

  • Luzerne United Methodist Church (1.9 miles)

Frequently Asked Questions

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