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3.8 from 37 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
1
1 stars
9
Overall Review of Manorcare Health Services-Kingston
common20 reviews mention this
Staff dedication comes through
Many reviews describe dedicated, approachable staff who treat residents with care.
A large share of reviewers praise the staff as hardworking and personable, including nursing aides and therapists. Several residents or families mention feeling well supported, with care that helped them stay informed or feel comfortable during the stay. A few reviews also note that some individuals stood out as good caregivers, even when other parts of the experience were criticized.
common9 reviews mention this
Food quality varies widely
Dining reviews range from āhorribleā and cold to noticeably improved meals.
Some reviewers criticize the food as cold, disgusting, or not good, and a few describe it as a recurring problem. Others report clear improvement or consistently enjoyable meals, including soup and generally positive dining experiences. Overall, residents and families appear split on meal quality and consistency.
common3 reviews mention this
Activities help residents stay busy
Residents and families mention plentiful activities with an active activity department.
Several reviews highlight the activities program as a strong point, describing it as fun and something that helps people avoid boredom. Others also mention activities as part of what made the environment feel better during the stay. One reviewer with a short stay specifically points to activities working out well for others.
caveat7 reviews mention this
Care quality and cleanliness concerns
A set of reviews raises serious concerns about neglect, infections, and basic responsiveness.
Some reviewers report incidents they describe as neglect or poor hygiene, including residents left in unsafe or unsanitary conditions. Others mention complications like bed sores or infections, and a few point to problems such as difficulty reaching the nursesā station. These negative accounts stand in contrast to the reviews that describe diligent, high-quality care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
176 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Pierce Street Deli (0.1 miles)
Sweet Treet (0.8 miles)
Josie's Italian Water Ice (0.8 miles)
Taco Bell (0.9 miles)
Ollie's Restaurant (0.9 miles)
KFC (0.9 miles)
River Grille (1 miles)
Physicians
Vision Imaging of Kingston (0.1 miles)
Lackawanna Valley Dermatology (0.3 miles)
Family Vision Care of Kingston (0.3 miles)
Orthopaedic Consultants (0.3 miles)
Greenwald Carol S MS Ncc Lpc (0.3 miles)
Northeast Eye Specialist - Nicholas J Barna MD (0.4 miles)
Azra M Sehic (0.4 miles)
Pharmacies
Pierce Drugs (0.2 miles)
Walgreens (0.8 miles)
General Community Pharmacy (1 miles)
Rite Aid (1.1 miles)
Cooks Pharmacy (1.2 miles)
Health Mart Pharmacy (1.3 miles)
Turkey Hill, LP (1.4 miles)
Hospitals
NEPA Breastfeeding Center (0.3 miles)
Center For Same Day Surgery (0.8 miles)
First Hospital (1 miles)
First Hospital Wyoming Vly Nesbitt Memorl Health Center (1 miles)
Manorcare Health Services-Kingston on seniors.fyi includes 5 photos including images showing interior, lobby, windows, office, dining, seating area, bedroom, healthcare, and more.
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Building, Architecture, Outdoors, Brick, and Sidewalk
Seating Area
Lobby
Office and Reception Area
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