Twin Maples Personal Care Home in Jersey Shore, PA

Pros

• The staff are caring and the physical therapy is helping her.
• The facility is very clean and the staff are friendly.
• The new management is kind, helpful, and genuinely cares about their jobs.
• The atmosphere is homey and welcoming, and residents seem very happy.
• The nursing staff are nice and attentive to residents' needs.
• The OT and PT teams encourage participation and help residents get stronger.
• During emergencies, the aides and nurses acted quickly to move residents to safety and ensure everyone was accounted for.
• The staff go above and beyond to communicate with residents, including providing translation aids for non-English speakers.
• Many families would highly recommend Manor Care Jersey Shore to others.
• The rehab department is top notch and helps residents return home.

Cons

• Terrible place with inattentive and defensive staff.
• The facility won't let residents leave, effectively holding them hostage.
• They steal clothing, personal items and money and do not provide proper wheelchairs.
• The water supply has been compromised.
• The facility has Covid running through it every week.
• The staff treats residents as children, not as aging adults or rehabilitating adults.
• There is poor communication with families.
• The call bells take 10+ minutes to get a response.
• The place has an overwhelming smell.
• An RN, Katherine Preister, was extremely entitled and focused on accolades rather than patient concerns.
• The facility is not fit to be trusted with proper care and should be investigated.

Review

Twin Maples Personal Care Home is best suited for seniors who want a warm, home?like setting with steady daily care and a robust rehabilitation focus. The community appeals to residents who benefit from hands?on nursing attention, frequent therapy sessions, and staff who celebrate personal milestones with residents. For families prioritizing a personable atmosphere, predictable routines, and a clear emphasis on physical therapy and daily oversight rather than a clinical hospital feel, Twin Maples can feel like the right fit. The rehab orientation is a standout, with therapists who push for practical progress and staff who seem committed to helping residents stay engaged and motivated.

Those who may want to consider alternatives include families that require unwavering, top?tier safety with zero risk of missteps. Several reviews raise concerns about staffing levels, response times to call bells, and consistency of care. Instances of overworked aides or gaps in wound care and charting practices signal potential accountability issues. A few accounts describe dramatic safety failures or problematic staff behavior, underscoring the need for vigilance about governance and incident handling. For residents with dementia or complex medical needs, places with more transparent risk management, firmer oversight, and clearer escalation protocols may be preferable, and thorough diligence is essential before choosing.

Key pros tilt the decision toward Twin Maples when the priority is genuine warmth combined with practical rehab outcomes. Clean, comfortable surroundings and courteous, approachable staff create a welcoming baseline. A number of residents and families highlight motivated therapists and nurses who tailor care, move beds to accommodate mobility, and respond promptly in meaningful moments. The sense of community shows in regular activities and celebrations, and the capability to mobilize resources quickly in emergencies - such as moving residents to safety during a fire - demonstrates real cohesion. These strengths, however, rely on stable staffing and consistent leadership; gaps in those areas can undercut even the best therapy notes and the most heartfelt attention.

On the practical side, it is essential to verify several specifics during a visit. Staffing ratios on the units most relevant to the loved one should be confirmed, especially if wound care or memory care is needed. The care plan should explicitly cover routine wound assessments, pressure?relief strategies, and timely medication administration. Translation services or culturally responsive communication deserve confirmation for non?English speakers. Tours should probe the overall atmosphere for odor, cleanliness, and maintenance - general impressions often reflect underlying workflows. Ask about caregiver turnover, how concerns are escalated, and the transparency of incident reporting. A candid discussion about expectations for call?bell response times and daily schedules will reveal whether promises align with day?to?day experience.

The positives can be meaningful counterweights to the risks, but only if governance stays solid. The combination of compassionate staff, a clean, home?like setting, and a rehab?forward program can yield real, measurable gains and a smoother transition back home. When therapy is prioritized and there is clear alignment to home?based recovery options, the odds of progress rise. Yet persistent red flags - sluggish call?bell responses, perceived overwork, and gaps in clinical communication - underscore the necessity of proactive oversight and transparent, responsive administration. The facility's ongoing management revamp is a hopeful signal that these gaps are being addressed, but prospective residents should verify current performance firsthand.

Bottom?line guidance: Twin Maples is a practical choice for families seeking a personable, rehab?oriented setting where residents feel cared for and included. It is less suitable for those who cannot tolerate even occasional lapses in safety, communication, or wound care, or who require near?perfect call?bell responsiveness. Prospective families should conduct thorough in?person evaluations, request recent wound?care capabilities, and obtain detailed feedback on staffing stability and administration responsiveness. If the resident's goals center on regaining independence with steady daily support within a warm, community?driven atmosphere, Twin Maples stands out as a capable option - provided due diligence confirms solid safety nets, consistent care, and reliable continuity of care.

This area of Jersey Shore, Pennsylvania offers a variety of amenities that cater to senior living. There are several places of worship nearby such as Life Tree Church and Emmanuel Community Church for spiritual fulfillment. In terms of healthcare, you have easy access to hospitals like Jersey Shore Hospital and UPMC Outpatient Center, as well as pharmacies like CVS and Weis Pharmacy for medication needs. The community also has a range of dining options including D'Agostino's and Santino's Italian Cuisine, along with parks like Antes Fort Village Park for leisurely walks. For transportation, there are car rental services like Avis Rent A Car and U-Haul Neighborhood Dealer for convenience. Overall, this part of Jersey Shore provides a balanced mix of services that can support a comfortable lifestyle in your retirement years.

Places of Worship

• Life Tree Church (0.1 miles)
• Crossroads Community Church Jersey Shore (0.5 miles)
• Emmanuel Community Church (2.4 miles)
• Oriole United Methodist Church (4.7 miles)
• McElhattan United Methodist Church (5.9 miles)
• Faith Baptist Church (8.4 miles)
• Anthony Baptist Church (8.5 miles)

Restaurants

• D'Agostino's (0.4 miles)
• Santino's Italian Cuisine (0.4 miles)
• Domino's Pizza (0.7 miles)
• Shore Diner (0.7 miles)
• Gamble Farm Inn (0.8 miles)
• Misti's Cakes (0.9 miles)
• Burger King (3.7 miles)

Hospitals

• Jersey Shore Hospital ER (0.4 miles)
• JSH (0.6 miles)
• Jersey Shore Hospital (5.9 miles)
• UPMC Outpatient Center (6 miles)
• Jersey Shore Hospital (11.6 miles)
• Upmc Lock Haven Cafe (11.9 miles)
• Lock Haven Hospital (11.9 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Weis Pharmacy (0.9 miles)
• Keller & Munro Drug Store (10.6 miles)
• CVS Pharmacy (10.9 miles)
• Geisinger Pharmacy Lock Haven (11 miles)
• CVS Pharmacy (11.8 miles)
• Rite Aid (11.9 miles)

Parks

• Antes Fort Village Park (1.9 miles)
• Canal Park (10.3 miles)

Cafes

• Unimart (2.9 miles)
• Starbucks (11.2 miles)

Transportation

• U-Haul Neighborhood Dealer (2.9 miles)
• Avis Rent A Car (3.1 miles)
• Poust Taxidermy & Country Store (5.3 miles)
• Billtown Motors (9.3 miles)
• Lock Haven Aircraft Sales (9.5 miles)
• Alamo (10.4 miles)
• Lycoming Valley Railroad Co. (10.8 miles)

Physicians

• North Central Pennsylvania Dialysis Clincc (10.3 miles)
• Turner Thane N MD Haven Medical Center (10.5 miles)
• Mary Elizabeth Piergallini (10.5 miles)
• Nittany Valley Medical Associates (10.6 miles)
• BNG Aesthetics (10.6 miles)
• Lock Haven Family Practice (11.7 miles)
• Susquehanna Health Family Medcn (11.7 miles)

Theaters

• Roxy Theatre (10.4 miles)