Governor Hotel Apartments

Pros

• The staff and management are praised for helpful communication and for getting things done.
• Dee is credited with promptly addressing issues, including replacing a filter and getting appliances back online.
• John and Dee are part of an amazing staff who delivered and set up a stove, which residents describe as beautiful.
• Rachel Landeros is described as a breath of fresh air who handles difficult problems well.
• Damaris and other maintenance staff are described as polite, professional, and respectful.
• The office staff are noted as professional, helpful, and welcoming, making the experience easier for residents.
• A longtime resident calls Governors Square a great place with caring staff and improvements under new management.

Cons

• They experienced discrimination and were told they would have to pay double rent for Section 8.
• They claim the management did not pay vendors for services totaling over $19,000.
• They report a non-working stove, water in the stove, drywall damage, rust, and a rodent infestation in the unit.
• Maintenance cut into drywall and left the area a mess.
• They complain of water leaks and black mold that was painted over, causing health issues.
• They say the organization issues eviction notices to tenants who are only slightly past due, which is described as criminal.
• They consider the staff the worst and would not recommend living there.

Review

Governor Square Apartments in Harrisburg presents a living experience that runs a wide gamut from praise to frustration. On one hand, many residents emphasize how the on-site staff and management team, particularly Ms Diaz and Yasmin Days, work hard to keep things moving. They describe the property as a place where communication is valued and where there are genuine efforts to address concerns. Several long-time tenants point to the positive impact of thoughtful leadership and responsive maintenance as the distinguishing features of the community, painting a picture of a complex that can feel well-managed when things are going right. A number of residents reminisce about improvements over time, appreciation for friendly office staff, and stories of maintenance personnel delivering results - stoves being delivered and set up, filters replaced promptly, and a generally courteous approach from workers like Dee, Damaris, John, and others.

In addition to individual staff praise, there are multiple testimonials praising the sense of safety and the supportive atmosphere created by the management team. Some residents credit specific managers with making tough tasks more manageable and with guiding the property through complex issues. The transition to newer leadership is recalled with particular emphasis on how Rachel Landeros, described as a "breath of fresh air," has been noted for taking on demanding duties and improving communication. For residents who have lived in the complex for years, the ongoing efforts of the office staff to be helpful, professional, and welcoming are frequently highlighted as a reason to view Governor Square positively, even when other parts of the experience have been challenging.

Yet the same reviews that celebrate helpful staff and responsive service also recount persistent, sometimes hazardous, maintenance and safety problems that have not always been resolved in a timely fashion. Several tenants report long-standing issues such as roaches, water damage, and mold, with repairs that seem to be delayed or only partially addressed. Specific anecdotes include leaks that caused damage to ceilings and light fixtures, drywall cuts that were left unfinished, and areas where the drying out and remediation process stalled for extended periods. There are accounts of appliances breaking down and months passing without a return call or a clear plan for replacement or repair. A recurring theme is that some repairs are treated as patchwork rather than definitive fixes, with residents feeling exposed to ongoing risks in their homes.

Security and property upkeep concerns show up repeatedly in the reviews. Tenants describe problems with door locks not being replaced for years, unauthorized individuals lingering on common areas, and a perceived decline in overall maintenance of the exterior grounds. In one case, there are reports of people congregating on stairs and in entryways, with insufficient responses from the management team. The condition of the property is described by some as slipping - grass and trash visible around the complex, and a sense that owners or managers are not always present to address issues in a timely manner. The combination of pest problems, plumbing and electrical concerns, and inconsistent upkeep contributes to a mixed overall impression: a place that can feel cramped by hazards and delay, even as it remains part of a neighborhood residents nonetheless value.

There are also strong financial and policy concerns voiced in the feedback. One review alleges discriminatory treatment, claiming that the community is not truly low-income friendly and that rents can be adjusted in ways that feel punitive or opaque. Another entry warns about aggressive eviction practices, describing notices directed at tenants who are only modestly past due and labeling such tactics as bullying. There is mention of disputes with vendors, including a claim that services paid for by a third-party cleaning or staffing firm were not compensated, which adds a layer of caution for contractors and service providers considering work at the property. A separate comment describes a frustration with a vendor being asked to perform services without timely payment, suggesting a broader pattern of communication and financial gaps that complicate day-to-day operations.

Amid the varied experiences, a few standout anecdotes reveal moments of effective, compassionate, and professional service. Several residents credit individual staff with going above and beyond to solve problems or to restore essential services quickly. One testimony highlights how a maintenance technician went above and beyond for a family, tending to needs with courtesy and efficiency, while another recounts a resident's dishwasher, garbage disposal, and other appliances being repaired promptly after direct outreach. The consistent thread in these stories is that when staff respond quickly and respectfully, tenants feel seen and cared for, reinforcing a sense that Governor Square has the potential to be a well-run, community-oriented place to live.

Overall, Governor Square Apartments emerges as a property of contrasts. It is a place where some residents report meaningful improvements, strong leadership from managers, and dependable maintenance support that makes day-to-day life more manageable. At the same time, a substantial portion of feedback centers on chronic maintenance delays, health and safety concerns, pest issues, and concerns about security and financial practices. The experiences vary widely from unit to unit and from one cycle of management to the next, leaving potential renters and current tenants with a nuanced picture: a community that can be welcoming and well-run in the right circumstances, yet still fraught with unresolved problems that require vigilant attention and ongoing, transparent communication from the management team. If you're considering moving here, it's worth talking to multiple current residents, verifying the latest maintenance response times, and getting a clear understanding of how the property handles repairs, pest control, and tenant notices in order to form a realistic expectation of life at Governor Square.

This part of Harrisburg, Pennsylvania offers a diverse selection of amenities that cater to various interests and needs. With a range of restaurants such as El Sol Mexican Restaurant, McGrath's Pub, and The Millworks, residents can enjoy a variety of dining options within close proximity. Additionally, there are several healthcare providers in the area including Maternal Fetal Medicine of Central PA and Premier Eye Care Group for medical needs. Hospitals like UPMC Pinnacle Harrisburg and pharmacies like Rite Aid provide convenient access to healthcare services. For recreation, parks like City Island and Riverfront Park offer beautiful outdoor spaces for leisurely walks or relaxation. There are also cafes like Little Amps Coffee Roasters and Starbucks for socializing or enjoying a hot beverage. Places of worship such as Harrisburg Bic Church and Trinity United Methodist Church offer spiritual support for those seeking community connections. Overall, this part of Harrisburg provides a well-rounded environment that may be appealing for seniors looking to relocate to the area.

Restaurants

• El Sol Mexican Restaurant (0.1 miles)
• McGrath's Pub (0.2 miles)
• The Sturges Speakeasy (0.5 miles)
• Tres Hermanos (0.7 miles)
• The Millworks (0.7 miles)
• Club XL (0.8 miles)
• Shady McGrady's (0.8 miles)

Physicians

• Maternal Fetal Medicine of Central PA (0.2 miles)
• Pennsylvania Orthopaedic Society (0.4 miles)
• Premier Eye Care Group (0.6 miles)
• Hamilton Health Center (0.8 miles)
• Internists of Central PA (1.2 miles)
• Community Check Up Center (1.5 miles)
• Miracle-Ear Hearing Aid Center (1.6 miles)

Hospitals

• Alex Grass Medical Sciences Building (0.2 miles)
• UPMC Pinnnacle Harrisburg (0.3 miles)
• Labor & Delivery (0.3 miles)
• Department Of Surgery (0.3 miles)
• Harrisburg State Hospital (1.6 miles)
• Polyclinic Campus (1.9 miles)
• Grandview Surgery & Laser Center (2.3 miles)

Pharmacies

• County of Dauphin (0.3 miles)
• Rite Aid (1.5 miles)
• Rite Aid (2 miles)
• Rite Aid (2.9 miles)
• Rite Aid (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)

Parks

• City Island (0.7 miles)
• Riverfront Park Harrisburg (1 miles)
• Adams-Ricci Park (3.5 miles)

Cafes

• Little Amps Coffee Roasters (1.3 miles)
• Starbucks (2 miles)
• Starbucks (2.3 miles)
• Starbucks (3.1 miles)
• Tomato Pie Cafe (3.3 miles)
• Starbucks (3.3 miles)
• Panera Bread (3.4 miles)

Places of Worship

• Harrisburg Bic Church (1.6 miles)
• Trinity United Methodist Church (2.4 miles)
• Community Evangelical Free Church (3 miles)
• St Timothy's Lutheran Church (4.3 miles)

Theaters

• Regal Harrisburg (3.7 miles)