Regency Suites Regency At South Shore

Pros

• The staff at The Regency at South Shore are consistently praised for their friendliness, attentiveness, and willingness to accommodate residents' needs.
• Residents enjoy a variety of activities and outings, contributing to a vibrant community atmosphere where they feel engaged and connected.
• Families express deep gratitude for the care and support their loved ones receive, noting that the facility feels like a family-oriented environment.
• Many reviewers highlight the quality of food provided, with residents appreciating both the taste and variety of meal options available.
• The beautiful layout and cleanliness of the facility enhance residents' comfort and satisfaction, providing peace of mind to their families.
• New management in nursing has been recognized as a positive change, improving communication and oversight significantly.
• Families report that their loved ones are flourishing in their new apartments, enjoying their living spaces, activities, and social interactions.

Cons

• Some staff members do not greet residents or acknowledge them when spoken to, leading to feelings of being undervalued.
• The personal care attendants varied widely in their willingness to assist residents, with some refusing to help altogether.
• There were concerns about poor coordination of care between facilities and inadequate staffing levels.
• The Regency appeared eager to admit residents but was less committed to retaining them, leading to doubts about the quality of care provided.
• A resident felt insulted by staff who considered them a liability and noted a lack of recognition for their volunteer efforts.
• One family experienced issues with communication and felt that their loved one's needs were not adequately addressed by management.
• Despite assurances about transitioning to higher levels of care, the actual assistance provided was subpar and resulted in a negative experience for the family.

Review

The Regency at South Shore has garnered an overwhelmingly positive reputation among families and residents alike, with many praising its exceptional staff, engaging activities, and welcoming atmosphere. Families have reported feeling secure in knowing their loved ones are well cared for in a vibrant community that offers both companionship and a range of services tailored to meet individual needs. The reviews reflect a sense of comfort and contentment felt by residents, as well as deep gratitude from families for the support provided during challenging times.

A key highlight of The Regency is the quality of care given by the nursing staff. Many families previously experienced some issues with oversight and communication; however, recent changes have dramatically improved the situation. One family expressed immense satisfaction with the new Director of Nursing, who is noted as being attentive to both resident needs and family concerns. This leadership change appears to have fostered an environment where all parties feel respected and valued, creating trust between caregivers and families.

The dining experience at The Regency also received high marks from residents. Families noted that their loved ones enjoy meals filled with variety and flavor, emphasizing not only the quality of food but also the selection available for dietary preferences—cleaning up traditional recipes while catering to health-conscious options like sugar-free desserts. One resident from Florida remarked on how much better the fresh fruit was in comparison to her previous experiences, showcasing The Regency's commitment to providing nourishing meals that residents actually look forward to.

Beyond just food, residents appreciate the plethora of activities available at The Regency. From puzzle games in cozy game rooms to lively bingo nights and summer cookouts featuring local musicians, there’s never a shortage of social engagement opportunities designed to enrich their daily lives. Families expressed delight that their loved ones are not only found enjoying these activities but are flourishing in a community setting where friendships can blossom among both residents and staff.

While most feedback about The Regency has been overwhelmingly positive, a few critiques were made regarding experiences certain individuals had within the facility. Some expressed disappointment over what they felt was inadequate engagement or recognition from management concerning their contributions—especially when they were volunteering or making efforts towards community improvement initiatives. Furthermore, another account highlighted concerns regarding care coordination for more dependent residents; some families found that challenges arose too soon after admission when it came time for needed assistance.

Still, even amidst these minor criticisms lay firm endorsements from families thrilled about their decision to place their loved ones at The Regency at South Shore. Many remarked on how quickly newcomers acclimatized due to friendly staff members who routinely check on residents’ well-being throughout each day—fostering feelings akin to those found within a loving family unit rather than a mere facility. Overall, The Regency continues serving as a beacon of hope for families seeking supportive communities for aging relatives while providing peace of mind through attentiveness and genuine care—the embodiment of home away from home.

This part of Erie, Pennsylvania offers a convenient and accessible location for senior living. With several physicians, pharmacies, and hospitals within a short distance, residents can easily access medical care and services. Additionally, there are various restaurants and cafes nearby for dining options. Parks such as Liberty Park and Victory Park provide opportunities for outdoor recreation and relaxation. The presence of places of worship further enhances the community's spiritual aspect. Overall, this area provides a balanced mix of healthcare facilities, amenities, and recreational options suitable for seniors looking for a comfortable living environment.

Physicians

• Pediatric Cardiology of Erie (0.2 miles)
• Bayside Family Medicine - Primary Care (0.2 miles)
• Niagara Eye Associates (0.8 miles)
• Erie County Department of Health (0.9 miles)
• Women's Care Center Of Erie County (1.3 miles)
• Plaza 18 Medical Center (1.4 miles)
• Lakeview Urologic Surgeons (1.5 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.3 miles)
• QoL Meds (1.5 miles)
• Top's Markets (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.7 miles)

Restaurants

• Avanti's (0.6 miles)
• Sloppy Duck Saloon (0.8 miles)
• Little Caesars Pizza (0.9 miles)
• Jimmy John's (1.3 miles)
• The Cork 1794 (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)
• Moe's Southwest Grill (1.4 miles)

Parks

• Liberty Park (0.7 miles)
• Victory Park (0.9 miles)
• Presque Isle State Park (2.1 miles)

Cafes

• Fat Lenny s (1.1 miles)
• Starbucks (1.4 miles)
• Ember + Forge (1.7 miles)
• Tim Hortons (2 miles)

Places of Worship

• Cathedral of St Paul Episcopal (1.5 miles)

Hospitals

• UPMC Hamot Radiology (1.6 miles)
• UPMC Hamot 7 South (1.7 miles)
• UPMC Hamot 8 South (1.7 miles)
• UPMC Womens Hospital 5th Floor (1.8 miles)
• Healthsouth (1.8 miles)
• UPMC Hamot Infusion Center (1.9 miles)
• St Vincent Women's Diagnostic (1.9 miles)

Transportation

• Bus Station (1.9 miles)