KeynCare

Pros

• KeyNCare is described as an exceptional home health care agency.
• Sue is kind, caring, professional, and passionate about her business and her clients.
• The aides are kind and caring, with Sue actively supervising and keeping families informed.
• Sue frequently drops by, runs errands, transports clients to appointments, and informs families about their progress.
• The caregivers exemplify Sue's beliefs and model high-quality, compassionate care.
• KeyNCare matches caregivers to clients based on individual needs and personalities.
• The service provides great customer service, reliable communication, and a sense of family support.

Review

Sue Fillis and her KeyNCare team truly demonstrated how exceptional home health care can be. In caring for my late aunt at home during her last months, the aides were consistently kind and compassionate, and Sue herself stayed engaged as a hands-on supervisor. She would drop by often, run errands on my aunt's behalf, transport her to appointments, and keep me informed about how she was doing. That level of involvement and ongoing communication made a challenging time much more manageable and gave our family a steady sense of reassurance.

Keyncare is an exceptional home health care agency. The owner, Sue, is described as kind, caring, professional, and genuinely passionate about the business and her clients. Those high-quality personality traits are reflected in the caregivers she employs, who embody her standards and model them for the families they serve. The agency takes professional care to a whole new level, and the caregivers mirror Sue's philosophy in their daily interactions with clients, including those like my mother who battles dementia. The firm emphasizes matching caregivers to each client's goals and personality, a thoughtful approach that makes a real difference when navigating complex needs.

The philosophy of care at Keyncare feels more like a family support team than a typical service. This sense of familial care comes through in the way staff tailor their services to each person, rather than applying a one-size-fits-all approach. For families facing dementia or other challenging health issues, this personalized, empathetic approach is invaluable, making Keyncare feel like a trusted partner rather than just another provider.

Many reviewers highlight how wonderful, professional, reliable, and nice the team is. The consistent emphasis on professionalism and warmth paints a picture of caregivers who not only perform their duties well but also bring a respectful, uplifting presence to the home. This combination of competence and kindness helps create a calming and dignified atmosphere for clients and their families.

The experiences shared also speak to excellent customer service. The company is described as beyond amazing in its reliability, care, and understanding of patient and family needs. Direct communication is noted as a strength, with expectations consistently met and information flow kept clear and timely. For anyone seeking care for a loved one, the takeaway is a strong recommendation: KeynCare is dependable, compassionate, and deeply committed to supporting both patients and their families.

Finally, the professional demeanor extends beyond the consent and care plans to everyday practice. Staff bring professional attitudes and attire to every visit, remaining attentive to the client at all times and consistently willing to go the extra mile when it's needed. That level of dedication is something families are grateful for, reinforcing the sense that finding KeynCare was a meaningful and meaningfully reassuring choice for their loved ones.

In sum, the experiences shared about KeyNCare paint a portrait of a home health care agency that combines genuine kindness with professional excellence. Sue Fillis leads with warmth and vision, ensuring that caregivers are carefully selected and matched to each client's needs. The result is a care team that treats clients like family members, maintains open and proactive communication with families, and remains reliable and compassionate in every interaction. For anyone seeking high-quality, personalized home health care, this group stands out as a trusted, supportive ally.

This part of Collingdale, Pennsylvania offers convenient access to transportation with the Darby Transportation Center nearby, making it easy to get around without a car. There are several pharmacies in the area for any medical needs, as well as a variety of restaurants to enjoy meals out. For healthcare, there are reputable physicians and hospitals within a few miles. Additionally, there are parks for outdoor recreation and cafes for socializing with friends. Overall, this area provides a mix of amenities that cater to seniors looking for a comfortable and accessible living environment in Collingdale.

Transportation

• Darby Transportation Center (0.3 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (2.5 miles)
• National Car Rental (2.8 miles)
• Hertz Rent A Car (2.9 miles)
• Dollar Rent A Car (2.9 miles)
• Terminal F (3 miles)
• Baggage Claim E (3 miles)

Pharmacies

• Rite Aid (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.8 miles)

Restaurants

• Wendy's (1.7 miles)
• McDonald's (1.8 miles)
• Cracker Barrel (3.9 miles)
• South Philadelphia Tap Room (5.1 miles)
• Rosy's Taco Bar (5.2 miles)
• Cantina Los Caballitos (5.5 miles)
• K'Far (5.5 miles)

Physicians

• Dr Madonna's Family Practice (2.4 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (4.4 miles)
• Children's Hospital of Philadelphia (4.4 miles)

Parks

• Ellson Glen Park (2.8 miles)
• FDR Park (4.9 miles)
• Schuylkill River Park (5.1 miles)
• Rittenhouse Square (5.5 miles)
• Christopher Columbus Park Dog Run (5.5 miles)
• Fairmount Park (5.7 miles)

Hospitals

• Philadelphia VA Medical Center (4.1 miles)
• Veterans Administration Community Living Center (4.2 miles)
• The Pavilion (4.5 miles)
• Lankenau Medical Center (4.9 miles)

Cafes

• 320 Market Cafe (4.9 miles)
• La Colombe Torrefaction (5.5 miles)
• Starbucks (5.7 miles)
• Elixr Coffee (5.8 miles)