At Home Quality Care in Clarks Summit, PA

Pros

• The company looks out for both clients and caregivers.
• Clients can voice their concerns and be heard.
• Caregivers are patient, punctual, and provide excellent care.
• At Home Quality Care is highly recommended by clients who have used its services for years.
• The agency goes the extra mile to satisfy both clients and caregivers.
• The office staff are pleasant and accommodating.
• Caregivers are knowledgeable, pleasant, and respectful toward clients and their homes.
• The company offers 24-hour live-in caregiving.
• AHQC provides wonderful caregivers who deliver excellent care.
• The companionship provided by caregivers is appreciated.
• Dawn and Pam are assets to the company.

Cons

• The caregivers left a family member and a wheelchair-bound patient unattended for over an hour, which is neglectful.
• The company is described as horrible, with items going missing from the home and nothing done about it.
• The caregiver did not know how to change a depends and did not attempt to do anything.
• Laundry and dishes were left out of hand and the house became a mess.
• The live-in pay is very low (nine dollars per hour).
• One reviewer called the company the worst to have in one's house, recounting inappropriate behavior by a live-in aide and a lack of follow-up from the company.
• The company allegedly does not visit homes enough to monitor workers, with some care workers being among the worst and not caring.
• There is suspicion that some reviews are fake and posted by company employees.

Review

Best suited for families needing round-the-clock in-home support delivered by live-in aides who value warmth, reliability, and a locally responsive office. In Clarks Summit, At Home Quality Care tends to fit households that want to keep a loved one in a familiar home while receiving daily assistance, companionship, and help with routine tasks. The ideal client is willing to engage in caregiver matching, ongoing feedback, and supervision to shape a steady caregiving team. Those seeking near-perfect consistency or instant caregiver replacements should recalibrate expectations, because even well-regarded agencies like this one can experience turnover and variability in staffing.

Alternatives to consider: If risk tolerance is low and reliability is paramount, this agency may not be the best fit. Families with high medical or safety-sensitive needs should compare programs with tighter QA processes, formal caregiver training, mandatory supervisor visits, and clear misconduct consequences. For households requiring strict scheduling, boundary protections, or rapid caregiver replacement, larger agencies with more transparent incident handling and stronger oversight often offer greater peace of mind. If the budget allows, exploring agencies with dedicated regional managers and documented performance metrics can help ensure a steadier caregiving experience.

Pros and cons: The strongest benefit is the live-in option, which minimizes daily disruption and supports continuity for a loved one who thrives on routine and companionship. Many clients praise caregivers who are patient, respectful, and attentive, with some reporting dependable, on-time service and meaningful relationships over time. The office staff is repeatedly labeled accessible and responsive, and several families note that the agency can accommodate evolving needs. Yet there are serious downsides: episodes of neglect or insufficient daily care, reports of theft, inconsistent performance, and problems with housekeeping, meals, and basic tasks. A few accounts describe problematic personal boundaries or misconduct by caregivers. The tension between the favorable caregiving tone and these incidents makes reliability hard to gauge without active monitoring.

Mitigation steps: If choosing this agency, demand a robust onboarding plan with explicit caregiver matching criteria, comprehensive background checks, and multiple client references. Secure a written escalation protocol, guaranteed backup coverage, and a clear policy for replacement if performance falters or misconduct occurs. Insist on periodic supervisory visits and unannounced home checks, plus transparent monthly reporting on tasks completed and any incidents. Define a trial period with measurable milestones and a concrete transition plan if a caregiver doesn't fit. Clarify billing terms, overtime expectations, and a process for reimbursing losses or damages, so expectations stay aligned and families aren't left guessing.

Cost and staffing reality: Live-in care promises continuous support, but the pay structure and scheduling pressures influence staff stability. Some reviews reference low hourly compensation for aides, which can drive turnover and affect consistency. Families able to fund steady, long-term assignments and invest in thorough caregiver matching often appreciate the personalized attention and flexible scheduling, but should plan for potential gaps when replacements are needed. The best outcomes emerge when the agency commits to regular coaching, stronger supervision, and reliable backup options; without that, even well-meaning caregivers can be overwhelmed, and care quality may fluctuate. Budget for backups and contingency coverage to preserve continuity.

Bottom line: At Home Quality Care can be a solid choice for families seeking intimate, home-based care with a compassionate, person-centered approach, provided due diligence is applied to caregiver selection, ongoing supervision, and issue resolution. It is not a guaranteed shield against missteps and should not be chosen without a concrete plan for rapid replacements, clear misconduct policies, and transparent performance reporting. For households with higher risk tolerance or more complex medical needs, compare with agencies that emphasize formal QA, stronger oversight, and predictable staffing. Begin with a face-to-face planning session, request multiple client references, and secure a written care framework before committing, ensuring the arrangement aligns with safety, reliability, and long-term peace of mind.

This part of Clarks Summit, Pennsylvania, offers a variety of amenities that cater to seniors looking for convenience and comfort. With several parks nearby such as South Abington Park and McDade Park, residents can enjoy the outdoors and stay active. There are also numerous healthcare options in the vicinity, including Prime Med Family Practice and Northeastern Eye Institute, ensuring easy access to medical services. For dining options, there are popular establishments like Tully's Good Times and Waffle House within a short distance. Additionally, there are pharmacies like CVS Pharmacy and Rite Aid nearby for any medication needs. The area also provides access to several hospitals for specialized care, such as Davita Healthcare Partners and Regional Hospital of Scranton. Overall, this part of Clarks Summit offers a convenient and well-rounded environment for seniors looking to settle in a comfortable neighborhood with essential services close by.

Parks

• South Abington Park (0.1 miles)
• Crystal Park (3.6 miles)
• McDade Park (4.5 miles)
• Condella (4.6 miles)

Physicians

• Prime Med Family Practice (0.3 miles)
• Pinnacle Oral & Maxillofacial (0.8 miles)
• Henry C Yeager MD (0.8 miles)
• The Wright Center For (0.9 miles)
• Infertility Solutions (1.3 miles)
• Ted Michael Stampien (1.3 miles)
• Northeastern Eye Institute (1.4 miles)

Restaurants

• Tully's Good Times (0.4 miles)
• Burger King (0.7 miles)
• Taco Bell (0.8 miles)
• McDonald's (0.9 miles)
• Waffle House (0.9 miles)
• Manning Ice Cream (1.4 miles)
• Silver Spoon (1.6 miles)

Cafes

• Starbucks (0.9 miles)
• Panera Bread (2.5 miles)
• Zummo's Cafe (4 miles)
• Starbucks (4.8 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Andrew Brown's Drug Store (2.3 miles)
• Wegmans (2.7 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4 miles)
• Rite Aid (4 miles)
• Rite Aid (4.2 miles)

Hospitals

• Davita Healthcare Partners (1.8 miles)
• DaVita Scranton Dialysis (2.1 miles)
• Memorial Veterans Hospital (2.4 miles)
• Mercy Hospital Wound Care (4.7 miles)
• Scranton Hospital Company (4.7 miles)
• Spirit of Mercy Skilled Nursing & Rehabilitation (4.7 miles)
• Regional Hospital of Scranton (4.7 miles)

Places of Worship

• Parker Hill Community Church (2.4 miles)

Theaters

• Regal Dickson City & Imax (2.7 miles)