Avery Care Home in Tualatin, OR

Pros

• They are very happy with their mom's living arrangement at Marquis Tualatin Assisted Living.
• The building is nice and kept clean.
• The staff are kind, energetic, and genuinely look after residents.
• They keep residents engaged with activities such as bingo, puzzles, movies, and store outings.
• The caregivers feel like an extended family and surround residents with love.
• The pandemic precautions were amazing, with creative ways to stay connected via nightly Zoom calls.
• The building and rooms are bright and clean.
• The staff are loving, efficient, and provide excellent care, even during holidays.

Cons

• They found the Marquis inept at caring for their mother in many ways.
• After one month, the family moved her back home due to inadequate care.
• The staff were poorly trained and often delivered cold meals without utensils or napkins.
• Call buttons were slow to respond, with waits of 30 minutes to never.
• Medication was mishandled, with mispackaged cards and risk of incorrect dosages.
• A nurse promised to check on her at home never showed up.
• Food service was terrible, with cold or inedible meals and a dismissive administration remark.
• Parking was limited.

Review

Avery Care Home in Tualatin is best suited for seniors who want a warm, home-like atmosphere where staff feel like extended family and daily life centers on social engagement. This community rewards residents who thrive on activity, regular visits, and interpersonal connection, with an emphasis on neighborly care and approachable staff. It is especially well-suited for families that value accessible programs, staff attentiveness, and a lived-in feel where residents can participate in outings, puzzles, bingo, and group events. Those seeking a clinical, highly regimented setting with flawless service in every domain should look elsewhere.

The strongest positives are the human ones. The building presents as clean, welcoming, and well maintained, and the care team is consistently described as kind, energetic, and nurturing. Residents often form genuine, reassuring relationships with caregivers, and families report feeling that staff treat Mom or Dad with love and respect. The care culture in practice - regular activities, social outings, and staff who go the extra mile to connect with families - creates a sense of safety and belonging. In several accounts, caregivers are praised for their patience, reliability, and willingness to coordinate with external doctors and services, which helps families feel less burdened.

However, the downsides surface in concrete, safety-critical areas. A number of reviewers point to inconsistent meal quality, with meals arriving cold or inadequately prepared in some cases, and limited dining options contributing to dissatisfaction. Call-bell responsiveness is cited as uneven, with long waits eroding confidence in around-the-clock help. Medication management also raises red flags in at least one account, where mispackaged pills and dosing confusion occurred, underscoring a potential vulnerability for residents with complex regimens. These issues, frequently linked to staffing and training gaps, understandably temper the otherwise strong impression of warmth and attentiveness.

Yet the pros do not vanish in light of the cons. The tangible comfort of a well-kept home, the visible dedication of staff, and the sense that care extends beyond routine tasks often offset the rough edges. For families and residents who prize companionship and daily engagement over pristine dining and perfect systems, Avery Care Home delivers meaningful quality of life. Remarkable moments - such as long-term staff building trust over years, or a 100-year-old resident celebrated with real warmth - illustrate a caregiving environment where love and consistency can translate into a fulfilling late-life experience.

Alternatives should be considered by those for whom precise safety protocols and top-tier dining are non-negotiable. Families with residents who have high medical complexity or dementia requiring rigorous monitoring, or those who demand consistently prompt call responses and flawless medication administration, may find other communities that better meet those needs. If rehab quality, fully cooked restaurant-style meals, or a robust, error-free medication process are priorities, explore options with stronger clinical oversight, longer-established dietary programs, and higher staffing standards.

Best-practice next steps include a targeted visit with evaluators who can assess daily operations and care plans firsthand. Prospective residents should request to meet frontline caregivers and the administrator, review a resident's care plan and medication-management policy, and observe a meal service and call-button workflow. Ask for a recent activities calendar, tour the dining rooms, and sample menus to gauge consistency and variety. Request references from current families and examine staffing ratios, turnover, and training programs. When the fit centers on warmth, relationship-driven care, and active engagement, Avery Care Home is a compelling option; when medical precision and dining quality are paramount, pursue alternatives with stronger clinical metrics and more reliable service delivery.

Located in the charming city of Tualatin, Oregon, this neighborhood offers a variety of amenities perfect for seniors looking for a peaceful and convenient place to call home. With several parks within a short distance, residents can enjoy outdoor activities and relaxation. The area also boasts a range of dining options, from casual eateries like McDonald's to breweries like Stickmen Brewing Company. For medical needs, there are multiple physicians' offices nearby, as well as Legacy Meridian Park Hospital for more comprehensive care. Additionally, there are pharmacies and cafes for everyday errands and leisurely outings. With easy access to public transportation through TriMet Bus Stop ID 3655 and places of worship like St John Fisher Church nearby, this neighborhood provides a well-rounded living experience for seniors looking to settle down in a welcoming community.

Parks

• Ibach Park (0.6 miles)
• Tualatin Community Park (1.4 miles)
• Cook Park Soccer Fields (2.5 miles)
• Safe And Hound (4.2 miles)
• Wilsonville Memorial Park (4.5 miles)
• Summerlake Park (4.7 miles)
• Memorial Park (4.9 miles)

Restaurants

• Stickmen Brewing Company (1 miles)
• McDonald's (1.2 miles)
• Chipotle Mexican Grill (2.6 miles)
• SuperDeluxe (2.8 miles)
• Smockville Brewhouse (2.9 miles)
• McDonald's (3.1 miles)
• John Barleycorns (3.5 miles)

Physicians

• Northwest Renal Clinic (1.3 miles)
• Cascade Spine Center (2 miles)
• Occupational Orthopedics (2 miles)
• Oregon Spine Care (2 miles)
• Women's Healthcare Associates (2.1 miles)
• Compass Oncology (2.1 miles)
• Meridian Park Anticoagulation Clinic (2.1 miles)

Cafes

• Panera Bread (1.9 miles)
• Peet's Coffee and Tea (2.3 miles)
• Starbucks (2.3 miles)
• Starbucks (2.6 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (3.4 miles)

Hospitals

• Legacy Meridian Park Hospital (2.1 miles)
• Sherwood Family Medicine (2.7 miles)
• West Linn Clinic - US Department of Veterans Affairs (6.3 miles)
• Hand Reconstructive Surgery NW (6.5 miles)

Pharmacies

• Rite Aid (2.3 miles)
• Northwest Compounders (2.4 miles)
• Walmart Pharmacy (2.5 miles)
• Mc Cann's King City Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.3 miles)

Theaters

• Regal Bridgeport Village ScreenX & IMAX (2.4 miles)

Transportation

• TriMet Bus Stop ID 3655 (4.3 miles)

Places of Worship

• St John Fisher Church (7.6 miles)