1522 Cline Falls Road, Redmond, OR 97756
For more information about senior living options: (844) 490-3973
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They describe the location as beautiful and peaceful with incredible views. The staff are friendly, courteous, and exceptionally helpful. The condo units offer upscale furnishings, well-stocked kitchens, and comfortable beds with amazing views. The property is a wonderful place to relax, with plenty of activities and beautiful scenery. The indoor pool and hot tub are great, family-friendly amenities. Guests praise clean, spacious rooms and well-equipped kitchens. The resort provides exceptional customer service from reservations through check-out. The setting is a beautiful property with quietude and easy access to nearby attractions.
The reviewer reports ongoing digital key issues each day. The room lacked a coffee table. The shower had a dirty water flow. The toilet was extremely low and too close to the wall. The beds were hard. There was no breakfast available. The interior decor looked outdated, described as 1989-era with harsh halogen lighting. The AC did not work properly. The check-out experience was unprofessional and pushy. There was black mold in the bathrooms.The Falls at Eagle Crest is best suited for families and couples who want a peaceful, scenic resort base with golf, outdoor recreation, and the flexibility of condo-style living. This property rewards visitors who value space, quiet trails, and easy access to Redmond, Bend, and Crater Lake, rather than a four- or five-star hotel experience. It works well for multi-generational getaways or group travel where a full kitchen, separate bedrooms, and deck space can stretch budgets while delivering practical comfort. Those seeking high-end finishes or constant, on-demand pampering should look elsewhere.
On the plus side, the setting is hard to beat. The property sits amid expansive greens, canyons, and deer-filled views that create a genuinely relaxing atmosphere after a day of outdoor activity. Condos and townhomes provide real living space with full kitchens, multiple bedrooms, and private decks - perfect for families or traveling clusters who need to spread out. Staff often delivers solid, friendly service, and amenities like an indoor pool and nearby sports centers give guests ample on-site recreation. When the experience aligns with expectations, guests come away feeling they received good value in a memorable location.
However, the downsides are meaningful enough to temper the enthusiasm. Interiors frequently read as dated, with 1980s?1990s decor, utilitarian furnishings, and lighting that feels out of step with modern hotels. There are recurrent reports of maintenance and cleanliness lapses: mold in bathrooms, odors, dusty or stained surfaces, and worn fixtures such as leaky showers or low water pressure. Some units arrive with cobwebs, dirty towels, or dishwashers that need attention, and a number of reviews recount inconsistencies in housekeeping and general upkeep. Check-in and checkout experiences can be uneven, with miscommunications or edge-case pressure to depart early that clashes with posted times. These issues do not define every stay, but they do color the decision for anyone prioritizing pristine presentation.
Operational realities matter here as well. Front-desk interactions can range from notably helpful to frustrating, and occasional service gaps - like delayed responses or pushback during peak times - underscore the importance of proactive guest oversight. Practical cautions include avoiding third-party bookings that add undisclosed fees and recognizing that some guests experience sporadic Wi-Fi and equipment aging in common areas. When staff members go the extra mile, as several reviewers note, their help can transform a stay; in other cases, the experience reflects the broader maintenance and communication gaps that recur in the reviews.
Given these dynamics, alternatives should be considered for certain priorities. Those who require a consistently pristine interior, flawless housekeeping, or a bustling dining scene may prefer other Redmond?Bend-area options. Travelers who prize rapid, seamless service and modern aesthetics will find the gaps more burdensome. Accessibility matters too: the resort's sprawling layout means ground-floor accessibility and unit placement should be verified in advance to avoid challenges. If the aim is a carefree, hotel-like escape, explore other properties that emphasize uniform upkeep and on-site dining.
In the end, The Falls at Eagle Crest offers a practical, value-driven package: generous space, striking natural beauty, and broad activity options that suit families and longer-stay visitors who can tolerate occasional decor datedness and service hiccups. It rewards guests who actively select well-maintained units, prepare for variability in staffing, and approach the stay with flexible expectations. For travelers seeking pristine interiors, turnkey services, and a vibrant town-center vibe, look elsewhere. When deciding, prioritize a recently renovated condo, confirm the unit's condition before unpacking, and align expectations with the resort's strengths - space, scenery, and self-catering convenience - so the visit remains memorable for the right reasons.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roberts (6 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.The Falls at Eagle Crest in Redmond, OR is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and convenient lifestyle, this community ensures that seniors can enjoy their golden years to the fullest.
For those who value staying connected with their loved ones or need internet access for personal use, The Falls at Eagle Crest provides telephone and Wi-Fi/high-speed internet services. Whether it's making phone calls or browsing the web, residents can easily communicate and stay connected with friends and family.
Meal preparation and service are offered as part of the comprehensive care services provided by the community. This allows residents to have delicious and nutritious meals prepared for them, ensuring they maintain a healthy diet. Additionally, medication management is also available to help seniors stay on top of their prescriptions and ensure they are taking them correctly.
Dining options at The Falls at Eagle Crest cater to individuals with special dietary restrictions. Whether residents have specific food allergies or follow certain dietary guidelines, the community's dining staff is trained to accommodate these needs, providing personalized meal plans that are both delicious and suitable for individual requirements.
Located in Redmond, OR, this community benefits from its prime location surrounded by various amenities within close proximity. There are four cafes nearby where residents can enjoy a cup of coffee or tea while socializing with friends. Two parks nearby offer beautiful outdoor spaces for leisurely walks and enjoying nature. Three pharmacies located conveniently make it easy for seniors to access their medications when needed promptly.
In terms of healthcare services, there are 11 physicians located nearby who provide medical care to residents promptly when required. For those looking to dine out or explore different culinary experiences occasionally, there are 15 restaurants situated conveniently close by offering diverse cuisines to suit all tastes.
Residents who uphold religious practices will find comfort knowing there is one place of worship located nearby where they can practice their faith and connect with their community. Additionally, the presence of one hospital nearby ensures that immediate medical attention can be sought in case of emergencies.
Overall, The Falls at Eagle Crest in Redmond, OR provides a well-rounded living experience for seniors, offering amenities, care services, and a multitude of nearby conveniences to enhance their daily lives and ensure a safe and enjoyable retirement.
The Falls at Eagle Crest is located at 1522 Cline Falls Road, Redmond, OR 97756 in Deschutes County, Oregon
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