Senior Haven Residential Care Facility
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12140 South East Foster Road, Portland, OR 97266
For more information about senior living options: (844) 490-3973
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The staff were truly compassionate and provided incredible care. The facility is new and very clean, and the staff are amazing. The staff were responsive and easy to reach by phone or in person. Families felt their loved ones were well taken care of and treated with care and love. End-of-life care was tender, present, and compassionate. Owners, administrators, and med techs were described as caring and dedicated. Senior Haven exceeded expectations and felt like home to residents and families. The environment was safe, with secure facilities and attentive caregiving. Staff were patient, kind, and stayed in touch with families.
Employees take kids they are not supposed to have there. The service is horrible, except for a few workers who really care; the rest only care about a paycheck. Residents cannot be reached as the staff never answers the phone. The care has gone downhill; APS investigations are common; the new owner cares about money rather than quality of care. Turnover is horribly high, the facility constantly runs out of wipes, briefs, and gloves, and appears extremely dirty with watered-down soap, not following proper COVID protocols. The facility has been through multiple nurses and administrators since it was sold. The current administration allows new staff to train new staff on caregiving and med passes. Overall, the place is described as an overpriced disaster.Senior Haven sits at the center of a split narrative. On one hand, families describe a warm, home-like environment where the people who work there are praised as caring, attentive, and genuinely devoted to the residents. On the other hand, others paint a troubling picture of care gaps, safety concerns, and operational turmoil, especially after licensing and staffing changes in 2024. The collection of accounts captures a facility that can feel like two very different places, depending on when you visit, who is on staff, and which unit or shift is in operation.
A recurring domain of concern centers on safety, communication, and discipline. Some reviewers allege serious lapses: "All bad. Employees take kids they not supposed to have there," a claim that hints at broader worries about safety protocols and staff boundaries. Several accounts say the service is inconsistent - "horrible" for most residents with only a handful of workers who truly care - while others insist that the majority of staff are attentive but stretched thin. The sense that residents are hard to reach is echoed by multiple voices who say staff do not answer the phone, making it difficult to learn how a loved one is doing or to get timely information about changes in care or condition.
The emotional weight of personal decisions is evident in the stories of residents who were moved there during difficult times. One reviewer recounts moving a friend in April 2022 and facing a situation that felt precarious for someone with significant medical needs, describing the care as nearly the worst they had experienced and expressing lasting guilt. Other voices echo this harsh assessment of care quality, with references to an Emergency Department that felt ineffective and a broader sentiment that the facility's clinical response and day-to-day operations did not meet expectations. These accounts contribute to a sense that, for some families, the decision to place a loved one in Senior Haven was fraught with fear and second-guessing.
A turning point in the narrative for many readers is the ownership transition and the then-reported focus on financial performance rather than quality of care. After Lena and Arias sold the facility, some reviewers say the new administration brought higher turnover and a pattern of operational strain, including shortages of basic supplies like wipes, briefs, and gloves, and concerns about cleanliness and adherence to infection-control protocols. The mention of repeated changes in nursing staff and administrators, coupled with the claim that new staff were being asked to train other new staff, paints a picture of a facility undergoing rapid, disruptive change. The critiques also include allegations of price increases and perceptions that the management's priorities lay more in revenue generation than in delivering consistently excellent care. These points frame Senior Haven for readers who weigh the practical realities of staffing stability and supply chains against the ideal of a well-run, compassionate home for vulnerable residents.
There are also explicit negative statements about oversight and regulatory status, with at least one reviewer noting investigations by APS and characterizing the new ownership as prioritizing money over quality of care. Taken with the notes about documentation and training, these claims contribute to a view of a facility in flux, where standards may be uneven from one shift to the next and where external scrutiny has been part of the recent landscape. For some families, these concerns translate into a reluctance to recommend the place, especially if a resident's needs are complex or if reliable communication is non-negotiable.
Yet this same body of reviews includes a substantial, even overwhelming, counterweight of deeply positive experiences. A large number of testimonials describe the staff as warm, compassionate, and dedicated - from the owners and administrators to the med techs and caregivers. Families speak of care that feels personal and attentive, with staff who treat residents with love and respect, and who are described as patient, present, and responsive to evolving medical needs. Some reviewers emphasize that the facility felt like home, highlighting the ability to visit at any time, the safety of the building, and the attentive communication that kept families informed about both good and bad changes in mom or dad's condition. The care stories often center on small, meaningful moments - decorating rooms for a loved one, allowing late-night visits, or coordinating gentle end-of-life care that honors dignity and comfort. Names like Lena, Sabrina, Michelle, Manny, Tom, Leanna, and Pat appear in praise from grateful families, underscoring a sense that when the right team is in place, residents receive genuinely loving support.
Several accounts revolve around the emotional arc of recovery, celebration, and gratitude. Reviewers share experiences of loved ones who found a new sense of home after moving into Senior Haven, where staff reportedly enabled milestones in mobility or daily living activities, and where families felt their loved ones were cared for with dignity during challenging phases of illness or aging. Some stories recount long stays - months or years - where residents thrived under attentive care, enjoyed a sense of routine and security, and benefited from a facility that felt clean, well-maintained, and focused on quality of life. In a few of these narratives, families describe the facility as "new," with modern amenities, accessible grounds, and a structure that provided consistency and reassurance in a way that felt reassuring during tough times.
The aggregated voices thus present Senior Haven as a place with pronounced positives and sharp criticisms, often coexisting in the same facility and even within the same family's experiences. The positive testimonials emphasize compassionate staff, strong relationships, and a sense of home that residents and families cling to when the alternative feels uncertain or impersonal. The negative accounts focus on safety concerns, communication gaps, frequent turnover, and operational strains that erode confidence for some families, particularly when a resident's care needs are acute or changing rapidly. The contrast is striking enough to suggest that the reality on the ground may be highly variable, shaped by leadership, staffing rosters, and the day-to-day conditions that define a resident's moment-to-moment experience.
Taken together, the narratives describe a facility that has become a focal point for both hopeful trust and cautious doubt. For some families, Senior Haven is a place where care is rendered with kindness, competence, and a sense of communal support; for others, it is a setting where systemic pressures - the 2024 licensing environment, staff turnover, supply shortages, and concerns about safety - answer questions about consistency and reliability. The overall portrait is one of a care provider that can offer extraordinary, heartfelt support when the stars align, even as persistent concerns about operations and safety persist for others. In such a landscape, prospective families are likely to encounter a spectrum of experiences rather than a single, uniform standard of care. If you're weighing this facility, the strong, time-tested stories of compassionate care will sit alongside warnings about safety, communication, and stability that have appeared across multiple reviews.
49 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Administer insulin injectionsAdministering insulin injections is important for seniors with diabetes to help regulate their blood sugar levels and prevent complications such as heart disease, nerve damage, and blindness. Proper insulin management can also improve overall health and quality of life for older adults.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Same day assessmentsSame day assessments are crucial for seniors because they provide immediate insight into their needs and abilities, allowing for more timely and effective care planning. This can help address any urgent concerns or issues that may arise, ensuring seniors receive the appropriate support as quickly as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Senior Haven Residential Care Facility is a premier assisted living community located in the beautiful city of Portland, OR. Our facility offers board and care home services as well as specialized memory care for those living with Alzheimer's or other forms of dementia.
At Senior Haven, we truly prioritize the comfort and well-being of our residents. Our amenities are designed to provide a fulfilling and enjoyable lifestyle. Residents have access to a beauty salon for all their grooming needs, cable or satellite TV for entertainment, and a spacious dining room where they can enjoy delicious meals prepared by our skilled culinary team.
To encourage an active lifestyle, we offer a fitness room equipped with exercise equipment, while our fully furnished outdoor space provides a serene environment for relaxation and socialization. We also understand the importance of maintaining cleanliness, which is why we offer housekeeping services to ensure our residents live in a clean and tidy environment.
Our compassionate staff provides 24-hour supervision to ensure the safety and security of our residents. They are trained to assist with activities of daily living such as bathing, dressing, and transfers. Additionally, we have healthcare professionals who work closely with residents' primary care providers to coordinate their medical needs.
For individuals with diabetes, we provide specialized care including administering insulin injections and offering diabetes diets. Our medication management service ensures that residents receive their medications on time.
We understand that mental wellness is crucial for overall well-being. Therefore, we offer a mental wellness program tailored to individual needs. For those experiencing mild cognitive impairment or memory-related conditions, we provide specialized memory care programming to enhance cognitive functions.
Transportation arrangements are made for medical appointments so that residents can easily access necessary healthcare services. In addition, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters nearby for convenience and entertainment options.
At Senior Haven Residential Care Facility in Portland, OR,, it is our mission to provide a comfortable and engaging environment where seniors can thrive physically, mentally, and emotionally. We invite you to join our warm and caring community.
Senior Haven Residential Care Facility is located at 12140 South East Foster Road, Portland, OR 97266 in Multnomah County, Oregon
Senior Haven Residential Care Facility offers a comprehensive array of features designed specifically to support residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes personal dignity while helping residents maintain their independence, essential for their emotional well-being. Medication management ensures that critical health needs are met promptly and accurately, reducing the risk of complications. Meal preparation and service cater to nutritional needs, which is vital for overall health. Transportation arrangements facilitate access to medical appointments, enhancing continuity of care through coordination with healthcare providers. Support for activities of daily living empowers residents by enabling them to engage in routine tasks with assistance as needed. The facility's 24-hour supervision guarantees safety and reassurance, while the mental wellness program addresses cognitive needs at various stages of memory impairment. Specialized memory care programming includes tailored activities that foster cognitive engagement and social interaction, promoting a sense of community and purpose among residents facing these challenges.
Senior Haven Residential Care Facility on seniors.fyi includes 7 photos including images showing interior, bedroom, decor, dining, fireplace, chandelier, living room, windows, and more.
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Interior
Decor
Living Room
Building
Windows
Dining
Chandelier
