Cascade Terrace Nursing Center

Pros

• The staff at Cascade Terrace Nursing Center is described as friendly and responsive, making residents feel cared for and valued.
• Residents appreciate the clean environment of the facility, with some noting that it does not have unpleasant odors.
• The food options are varied and cater to specific dietary needs, including vegetarian choices and mechanical soft diets for those requiring softer foods.
• Many residents report positive interactions with nursing staff and aides, highlighting their kindness and attentiveness during care.
• The facility offers daily activities, exercise classes, and entertainment options that engage residents and promote social interaction.
• Family members express satisfaction with the thoroughness of care provided to their loved ones in the center’s rehabilitation programs.
• Positive comments are made about the quality of rehabilitation services offered, with some residents experiencing significant improvements in their recovery.

Cons

• The facility has issues with stolen personal property, as evidenced by a missing wedding ring that was not adequately addressed by staff.
• There is a strong odor of urine and an overpowering room deodorizer when entering the facility.
• The physical environment shows signs of neglect, including missing floor tiles and old, non-functional equipment like the television.
• Meals are often incorrect, late, cold, and inadequate, leading to dissatisfaction with the food quality.
• Staff communication is lacking, resulting in confusion over patient medical records and medication schedules.
• There seems to be a shortage of attention from the staff, with reports of rudeness and blame-shifting towards patients.
• Activities are infrequent and poorly executed, contributing to a lack of engagement for residents.

Review

Cascade Terrace Nursing Center has garnered a mixed bag of reviews from families and residents, reflecting a blend of positive experiences with dedicated staff and serious concerns regarding safety, cleanliness, and maintenance. While some have highlighted their satisfaction with the quality of care provided to their loved ones, others have raised alarming issues that warrant attention.

Several reviewers shared warm accounts of the nursing staff at Cascade Terrace. Many described the caregivers as friendly, responsive, and genuinely caring toward residents. For example, one family noted how nurses went above and beyond for their father in rehab, emphasizing that the staff members deeply cared about his well-being and were actively involved in his recovery process. Residents also appreciated the availability of medical professionals on-site; nurse practitioners and MDs were reported to be accessible for any health-related inquiries or emergencies.

The facility provides various dietary options tailored to residents' needs. One reviewer praised the mechanical soft diet offered to their father who required softer foods post-surgery. Vegetarian meal options are also available for those with specific dietary restrictions—a feature lauded by some residents who appreciated having meals catered to their preferences. However, contrasting experiences emerged regarding food delivery; some users described instances where meals were inadequate or incorrect—a stark difference that paints a troubling picture for potential residents or their families considering Cascade Terrace.

Despite these commendable aspects, a number of significant complaints emerged surrounding safety and hygiene standards within the facility. Reports indicated incidents of theft—specifically concerning personal items like wedding rings—with little follow-up action taken by management unless pressed by family members. The environment was described as somewhat outdated; comments about old furniture, malfunctioning equipment (including TVs), and missing floor tiles surfaced despite assurances from some reviewers that overall cleanliness remained satisfactory.

Concerns regarding communication practices appeared frequently in several reviews. A lack of clear information about patient care plans became apparent during interactions between families and staff members. For instance, an incident where wrong medical records were given exemplified this communication gap alongside complaints about medication being administered late or not at all—causing pain for patients when timely assistance is critical.

However, not all feedback was negative. Some individuals praised the activities program available at Cascade Terrace Nursing Center—articulating how engaging social events helped elevate residents' spirits despite challenges faced in other areas such as housekeeping and room maintenance. Activities ranged from exercise classes to movie nights which enabled meaningful engagement among residents while fostering camaraderie within the community setting.

In summary, while there are glowing testimonials reinforcing that compassionate caregiving exists at Cascade Terrace Nursing Center—emphasizing helpful staff who foster rehabilitation—the lingering issues related to property security, clean facility standards, efficient communication practices leave much to be desired among its operations management. Families should weigh this complex combination when making decisions about long-term care facilities for their loved ones’ needs.

Parks

• Happy Valley Park (1.6 miles)
• Lents Park (1.9 miles)
• Southern Lites Park (2.6 miles)
• Mt. Tabor Park - Off Leash Area (3.6 miles)
• Hidden Falls Nature Park (4.3 miles)
• Mt. Tabor Park (4.4 miles)
• Windswept Waters (5 miles)

Physicians

• Metropolitan Pediatrics (2 miles)
• Adventist Medical Pavilion (3 miles)
• Kaiser Permanente Mount Talbert - Emily West MD (3.1 miles)
• Kaiser Sunnybrook - Institut (3.2 miles)
• Eye Health Northwest (3.3 miles)
• The Oregon Clinic (4.2 miles)
• Richmond Family Health Center (4.7 miles)

Pharmacies

• Rite Aid (2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)
• Rite Aid (3 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.2 miles)

Theaters

• Century 16 Eastport Plaza (2.3 miles)
• Hollywood Theatre (5.9 miles)

Restaurants

• H.K. Cafe (2.4 miles)
• Chick-Fil-A (3.2 miles)
• Bodega PDX (3.3 miles)
• The Old Spaghetti Factory (3.3 miles)
• Thunderbird (3.8 miles)
• Roscoe's (3.8 miles)
• Bipartisan Cafe (3.9 miles)

Hospitals

• Adventist Medical Center (2.9 miles)
• Kaiser Sunnyside Medical Center (3.2 miles)
• Providence Milwaukie Hospital (4.7 miles)

Cafes

• Starbucks (3.3 miles)
• Keeper Coffee Co. (4.2 miles)
• Common Grounds Coffee House (4.8 miles)
• Portland Cà Phê (5.1 miles)
• Dutch Bros Coffee (5.2 miles)
• Dutch Bros Coffee (5.5 miles)

Places of Worship

• St Henry Catholic Church (5.2 miles)
• East Hill Kid City (5.4 miles)
• St Rose Catholic Church (5.9 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (5.8 miles)