Laurelhurst House

Pros

• The staff at the facility are described as helpful and kind, particularly towards new residents and their families.
• The location of the facility is convenient, with easy access to nearby amenities and a cute coffee shop on-site.
• Some residents express appreciation for the kindness shown by fellow tenants towards newcomers.
• There is potential for improvement in the facility, as staff members aim to better supervise and document medication management.
• The reviewer is committed to advocating for improvements in resident care and overall quality of life within the facility.

Cons

• The facility lacks proper medication management and supervision, leading to potentially dangerous situations for residents.
• Staff members exhibit a lack of professionalism, with noticeable bickering and unhelpful attitudes towards both residents and visitors.
• The interior of the facility is dark, gloomy, and poorly decorated, which creates an uninviting atmosphere.
• There seems to be insufficient staff to adequately care for the residents, resulting in neglectful treatment.
• Activities offered are limited, contributing to a lack of engagement and stimulation for residents.
• The dining experience is cramped and uninviting, with complaints about overly salty food from residents.
• Overall cleanliness of the rooms is subpar, indicating neglect in maintaining the facility's appearance.
• Many staff members appear more focused on their own issues than on providing quality care for residents.

Review

Laurelhurst House has garnered a mix of responses from visitors and families considering it as a potential home for their loved ones. While some experiences illustrate warmth from the staff and kindness from fellow residents, others raise serious concerns about care quality and facility management that cannot be overlooked. It is imperative to explore these aspects thoroughly, as they paint a comprehensive picture of this assisted living facility.

The positive feedback primarily revolves around the attitude of some staff members and the warm environment created by the current residents. For example, one reviewer noted how welcoming a resident was upon their first visit, which initially set an encouraging tone for their experience. However, this positive sentiment was quickly overshadowed by alarming incidents that followed during subsequent visits. The lack of immediate staff presence became glaringly evident when a resident fainted due to medication side effects, leading to concerns about the safety protocols in place at Laurelhurst House. The absence of attentive caregivers in such critical moments cast doubt on whether residents are receiving the level of care they need and deserve.

Visitors’ impressions of staff conduct varied significantly; some observed professionalism and genuine care among certain team members while others found evidence of discord amongst staff. Reports of bickering and unhelpful attitudes were particularly concerning, indicating an underlying issue with workplace morale or management practices. One reviewer recounted an interaction where they faced indifference when seeking directions within the facility, highlighting a lack of customer service skills that visitors expect in such environments. This inconsistency raises questions about training protocols for staff members responsible for both resident care and visitor relations.

The physical environment of Laurelhurst House has also drawn mixed reactions. While its location is praised for accessibility to necessary amenities—like shops and coffee—its interior design leaves much to be desired according to several reviewers. Descriptions depict an ambiance that is dark, gloomy, and disorganized without any cohesive theme throughout its décor. Such environmental factors can greatly influence not only visitor perception but also residents' mental well-being; therefore, improvements in aesthetics could significantly enhance overall satisfaction.

When it comes to activities provided at Laurelhurst House, criticism was abundant. Many reviewers noted a lack of engaging programs or events designed to enrich residents’ lives socially or mentally—a crucial element in any assisted living setting aimed at fostering community spirit among inhabitants. Without adequate activities or stimulation options available, residents might face isolation or boredom, which can detrimentally impact their happiness and health outcomes over time.

Issues with meal quality have further compounded dissatisfaction among residents at Laurelhurst House. Reviewers shared grievances regarding unappetizing food served in an uninviting dining area described as cramped at best—with complaints largely focusing on overly salty meals not meeting dietary needs for many seniors. Proper nutrition is vital for elderly populations who may already struggle with health challenges; thus repeated complaints indicate that attention must be directed towards improving kitchen operations alongside retraining culinary staff.

In summary, while there are glimmers of hope at Laurelhurst House—kind interactions between tenants and efforts toward medication management—the overarching themes presented in reviews depict deeper systemic issues needing urgent attention. From inconsistent employee engagement levels to inadequate safety measures during medical situations, varying dining experiences along with limited recreational opportunities create an impression that this facility lacks a robust sense of accountability toward its residents’ well-being—and consequently raises grave concerns about recommending it as a viable option until significant improvements materialize across all facets mentioned above.

Restaurants

• Element Lounge (0.2 miles)
• Belmont Station (0.5 miles)
• Moon & Sixpence British Pub (1.2 miles)
• Bipartisan Cafe (1.3 miles)
• Roscoe's (1.4 miles)
• Baby Doll Pizza (1.4 miles)
• Guero (1.4 miles)

Parks

• Mt. Tabor Park (0.5 miles)
• Normandale Park (0.8 miles)
• Laurelhurst Park (0.8 miles)
• Mt. Tabor Park - Off Leash Area (1.3 miles)
• Oregon Park (1.4 miles)
• Colonel Summers Park (2 miles)
• Irving Park (2.9 miles)

Pharmacies

• Fred Meyer Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Fred Meyer Pharmacy (1 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Fred Meyer Pharmacy (1.5 miles)

Cafes

• Common Grounds Coffee House (0.9 miles)
• Peet's Coffee and Tea (2.2 miles)
• Keeper Coffee Co. (2.3 miles)
• Starbucks (2.4 miles)
• Dutch Bros Coffee (2.6 miles)
• Coava Coffee Roasters (2.6 miles)
• Portland Cà Phê (2.7 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (1 miles)
• Amtrak (3.4 miles)

Theaters

• Hollywood Theatre (1.1 miles)
• Century 16 Eastport Plaza (2.6 miles)
• Regal Pioneer Place (3.4 miles)

Places of Worship

• St Rose Catholic Church (1.4 miles)

Physicians

• Richmond Family Health Center (1.4 miles)
• Family Medical Group, PC (1.7 miles)
• ZoomCare (1.8 miles)
• Legacy Medical Group (2.2 miles)
• The Oregon Clinic (2.2 miles)
• Adventist Medical Pavilion (2.4 miles)
• Eye Health Northwest (2.7 miles)

Hospitals

• Adventist Medical Center (2.5 miles)
• Randall Children's Hospital (3.4 miles)
• Legacy Emanuel Childrens Hospital (3.4 miles)
• Legacy Emanuel Burn Center (3.4 miles)