Juniper House
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301 South West 28th Drive, Pendleton, OR 97801
For more information about senior living options: (844) 490-3973
The staff are very attentive to residents and other people who live there. The staff provide updates to families whenever issues arise. Staff and management consistently respond with knowledge, kindness, and patience. Juniper House stands out among nearby facilities. The facility is very family-oriented and encourages family involvement. Some staff have been with the facility for a long time, signaling stability. The management appears experienced and willing to go above and beyond to help families. The reviewer would recommend Juniper House to anyone seeking an elderly community. The facility has given the reviewer hope about nursing home-type facilities again.
The staff are described as not caring for most residents and leaving them in wet underwear for hours. Leo is described as very verbal and aggressive with residents and has a documented history, having been let go previously because of APS. Meghan is described as not caring for residents and has forgotten to give medications and to chart meds, including insulin. Management is said to pick favorites regardless of who is there. Workers are consistently late, on their phones, and inattentive to care. Most workers are described as lazy and doing less than the bare minimum. Food is left under tables or in corners; smells and poor attention to care are reported. Workers gossip about residents, speaking loudly about them in front of others. An ambulance was delayed by about 30 minutes after a fall; dirty diapers were left on the floor and showers were allegedly forgotten.In the story of Juniper House, readers encounter a facility that inspires wildly different lived experiences. On one side, a family recounts a warm, involved, and well-supported environment. They describe staff who are attentive not only to the resident they directly care for but to other residents as well, with updates provided to families through regular calls and notes from relatives who can't visit as often as they'd like. The impression is of a place where the people who work there know the residents, answer questions with patience and knowledge, and where management is seen as capable and hands-on. For this family, Juniper House stood out among nearby options for its welcoming, family-centered culture, and it even gave them back a sense of hope about nursing home care - something they hadn't felt in other facilities they considered.
That positive view highlights several recurring themes. The staff are described as attentive and communicative, with updates flowing to family members whenever problems arise. The reviewer emphasizes the long-tenured nature of some employees and the impression that the management team is experienced and cooperative, willing to "bend over backwards" to help. They note that management sometimes pitches in directly with residents, and they appreciate how the facility encourages family involvement, calling it very family-oriented. The sense of continuity - staff who have been there for years, leadership that is knowledgeable, and a culture that invites family participation - contributes to the overall positive impression. The reviewer would happily recommend Juniper House and sees it as a beacon among elder-care options.
Yet, tucked alongside this praise is a starkly different set of experiences that paints a troubling, troublingly different portrait. A separate account opens with a blunt, emphatic warning: they would not place a loved one at Juniper House. The reviewer launches into a long list of accusations: a sense that many workers do not care for most residents, with residents allegedly left in wet underwear for hours. They name specific staff in negative terms, including Leo, described as very verbal and aggressive toward residents, with a history that allegedly led to a prior APS involvement. Meghan is portrayed as uncaring about residents and responsible for missed medications and even insulin being forgotten for certain patients. The complaint extends to management, suggested to show favoritism regardless of who is there, and to workers who are regularly late, frequently on their phones, and not fully attentive to care. The overall tone is of a facility that operates well below basic expectations, with claims that food is mishandled or left in odd places, a pervasive smell, and residents talked about and gossiping loudly in front of others. The reviewer's conclusion is blunt: they would not recommend this place and urge others to seek care elsewhere.
A further negative narrative deepens the impression of care that falls short of basic duties. This account insists the place is miserable for patients. It describes an episode involving a worker named Megan and her daughter found in the patient's own bed watching television, followed by a broader claim that communication about the patient's condition was faulty - specifically, when the patient fell and broke her hip, it allegedly took half an hour before an ambulance was called. The reviewer recounts finding dirty diapers on the floor and a pattern of not showering the patient, with the claim that showers were forgotten. The most disturbing anecdote centers on the moment when the patient was dying, with Megan allegedly asserting that they were giving the patient water to keep her alive and, in a chilling statement, suggesting that when the patient dies, funeral staff should take her out the back door so nobody would see them. The final sound bite is a stark, emphatic warning: if you want the best for your family member, don't take them to this place.
Taken together, these accounts present a facility where experiences diverge so dramatically that they can't be boiled down to a single, uniform portrait. On one hand, Juniper House is described as a place with attentive staff, steadfast communication with families, a culture that invites relatives to participate in care, and management that appears capable and supportive. On the other hand, there are serious, specific allegations of neglect, medication errors, lapses in basic hygiene and personal care, unprofessional behavior, and troubling conduct around end-of-life moments. The existence of both kinds of testimony underscores the variability that can exist within elder-care environments, where outcomes can hinge on individual staff, shifts, and the particular dynamics of a given day.
For anyone considering Juniper House, the message from these narratives is clear in its contrast: there can be genuine, compassionate care and effective family engagement, but there are also claims of neglect and dysfunction that raise red flags. It may be prudent to approach with a cautious, investigative mindset - visit in person, ask direct questions about staffing patterns, medication administration protocols, and how emergencies are handled; request current information on staff training, turnover, and any formal complaints or investigations. As with many elder-care decisions, potential residents and their families are best served by gathering a breadth of perspectives, observing care firsthand, and weighing the concerns raised here against the positives others have experienced.
31 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Juniper House in Pendleton, OR is a fully-furnished assisted living community that offers a comfortable and welcoming environment for seniors. Our residents can enjoy a range of amenities to enhance their daily lives, including a beauty salon to help them look and feel their best. We provide cable or satellite TV for entertainment and offer devotional services off-site for those seeking spiritual fulfillment.
At Juniper House, we prioritize the well-being of our residents, which is why we offer 24-hour supervision and assistance with activities of daily living. Our dedicated staff is always available to provide ambulatory care and help with bathing, dressing, and transfers. We also have specialized care for individuals with diabetes, providing diabetic diets and tailored support.
Meal times are an enjoyable experience at Juniper House, as our residents can dine in our elegant dining room and savor delicious restaurant-style meals prepared by our skilled kitchen staff. We happily accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
We understand the importance of staying mentally and socially active, which is why we offer a variety of activities for our residents. Community-sponsored activities foster social connections while resident-run activities allow individuals to take the lead in creating enjoyable experiences. Scheduled daily activities keep everyone engaged and entertained.
Residents of Juniper House will find convenience in their surroundings as well. With multiple cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship nearby as well as hospitals within close proximity, all necessary services are easily accessible.
In summary, Juniper House provides exceptional care services along with an array of amenities to create a comfortable and enriching living environment for seniors in Pendleton, OR.
This part of Pendleton, Oregon offers a variety of amenities and services that cater to the needs of seniors. The proximity to places of worship such as the Church of the Nazarene and Southern Baptist Convention provides opportunities for spiritual fulfillment, while nearby cafes like Starbucks and Pendleton Ground-Up offer convenient spots for socializing and enjoying a cup of coffee. Access to transportation options like U-Haul Moving & Storage and Enterprise Rent-A-Car make it easy to get around town, and a range of restaurants including Wendy's and Denny's provide dining options. In terms of healthcare, there are several physicians' offices in the area such as Pendleton Internal Medicine Specialists PC, ensuring quality medical care. The presence of parks like Community Park and Roy Raley Park offer opportunities for outdoor recreation, while pharmacies like Rite Aid and Walmart Pharmacy ensure easy access to medications. With CHI St. Anthony Hospital - Pendleton nearby, residents have access to top-notch healthcare facilities in case of emergencies. Overall, this part of Pendleton provides a well-rounded community for seniors looking for a comfortable living environment with essential amenities close by.
Juniper House is located at 301 South West 28th Drive, Pendleton, OR 97801 in Umatilla County, Oregon
Juniper House offers a comprehensive range of services designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers helps maintain dignity and comfort, while medication management ensures that residents adhere to their prescribed regimens, minimizing health risks. Nutritional needs are met through thoughtful meal preparation and service, fostering both physical and mental well-being. Transportation arrangements for medical appointments alleviate stress and ensure timely care, complemented by effective coordination with healthcare providers to streamline communication regarding each resident's health status. Activities of daily living assistance supports independence while specialized memory care programming engages cognitive function through tailored activities. The 24-hour supervision provides a safe environment for residents, while initiatives like the mental wellness program address emotional health and create opportunities for social interaction. Furthermore, support for mild cognitive impairment ensures that individuals receive appropriate intervention at various stages of their condition, enhancing overall well-being throughout their stay.
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