Guardian Angel Homes
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540 North West 12th Street, Hermiston, OR 97838
For more information about senior living options: (844) 490-3973
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They loved the place and couldn't wait to go back. The staff at Guardian Angel Homes were accommodating, professional, kind, and courteous. The parents were very well taken care of and thrived under their care. The family felt relief knowing their loved ones received 24/7 care. The facility was a godsend for the family, and they felt lucky to have found it. The girls who work there are wonderful and caring. Guardian Angels Homes was the best choice for mom; they took great care of her, and the family was grateful for making her last days comfortable. One reviewer noted that the mother loves it there and finds the staff lovely.
They describe Guardian Angels Homes as the worst place ever. They say the facility forbids friends or relatives from talking to residents and is very rude. They allege staff are forced to come to work sick, risking residents' immune systems. They claim caregivers are poorly trained and overwhelmed by short-staffing and turnover. They state employees fear losing their jobs if they call in sick and are told to work while ill and wear masks during care. They assert staff are forbidden to communicate with family members about residents' care and behaviors. They report multiple falls that are poorly documented and injuries that go untreated, with excuses from management. They claim there was an employee overdose and staff were encouraged to lie about related events. They accuse there are cover-ups and lies associated with Guardian Angels Homes, along with high turnover. They say there is not enough one-on-one care due to low staff numbers and staff having to attend to other duties. They mention administration did not send flowers or sympathy cards after a relative's death. They note poor communication among staff, leading to repeated incidents and unresolved concerns. They point to inadequate meals for residents, such as soft-food requests being ignored or a cheeseburger cut into pieces being unacceptable.The reviews around Guardian Angels Homes present a highly mixed picture, with some families praising the facility as a lifeline and a godsend, while others raise serious concerns about safety, communication, and staffing. On one end, families describe moments of relief and gratitude, noting that having loved ones in the care of the home offered them 24/7 attention, professional support, and a sense of relief during a very difficult time. The contrasts are stark: one reviewer recalls a year-long return to the place with anticipation, calling it a "godsend" and thanking the entire staff for taking good care of their parents. Another account from the same source emphasizes that, while it was hectic, the team did their best, and they looked forward to returning after a year away.
Another family lays out a heartfelt positive narrative from May 2021, a time of upheaval due to Covid. They credit the staff with being accommodating, professional, kind, and courteous, and they stress that their mom and dad thrived under the 24/7 care. They acknowledge that perfection isn't always possible, but they consistently appreciated everything the staff did. The reviewer also notes that initially there were many activities to keep residents engaged; however, as time passed and staffing became tighter, the number of activities diminished. Even with fewer outings, the caregiver family member frames Guardian Angels as a crucial support system that eased their worries about their parents' well-being.
The other side of the spectrum is far more critical and raises questions about safety, transparency, and operational integrity. Several reviewers accuse Guardian Angels Homes of pressuring staff to come to work while sick, thereby risking residents' health and immune systems. They describe caregivers as poorly trained who do the best they can under difficult circumstances, with employees reportedly afraid to call in sick for fear of losing their jobs. Allegations go further, claiming that staff were instructed to work while sick and to wear masks during care as a precaution but without adequate support or oversight.
Communication also emerges as a key point of contention. Reviewers say employees are forbidden to speak with family members about care and behaviors, and they report multiple falls that were poorly documented. Injuries are described as going untreated, with management offering excuses when concerns are brought up. One highly troubling claim mentions an employee overdosing on the job, followed by alleged encouragement from management to lie about the timeline of events that led to the incident. The reviews paint a troubling picture of internal cover-ups, a culture of silence, and a high turnover that leaves remaining staff overextended and burnt out, making consistent, personalized care difficult to deliver.
Linked to these broader safety and communication concerns are firsthand accounts of care quality and responsiveness. A mother's 18-day stay is described as insufficient to meet her needs, with care levels appearing misaligned with the facility's capabilities. Reviewers recount repeated attempts to advocate for their loved one, only to see notes neglected and care plans ignored. Difficulties feeding a resident are highlighted, including a specific instance of a soft-food request that yielded an inappropriate meal - a cheeseburger cut into pieces - illustrating not only dietary missteps but potential lapses in individualized care. The staff's workload is repeatedly cited as a barrier to one-on-one attention: with only 1-2 certified assistants on shift, plus the added burden of tasks like dishes and laundry for all residents, the care team struggles to meet every resident's needs.
Despite these criticisms, there are mentions of compassionate, diligent workers who are doing their best under trying conditions. The reviews acknowledge that the caregivers themselves are often sympathetic and hardworking, trying to fulfill duties within a strained system. One reviewer describes the girls who work there as wonderful, recognizing their efforts and understanding that they are following directions. There is also a sense that administration's responsiveness varies, with some staff - the head nurse, in particular - being noted as genuinely caring, even if the overall administrative structure is stretched thin. In a few hopeful notes, some families mention positive changes or improvements after difficult experiences, and one account says that a relative who previously faced a poor experience at another facility found a different place where she felt valued and content.
Ultimately, the collection of reviews presents a nuanced portrait: Guardian Angels Homes is a place that can feel like a lifeline for families seeking around-the-clock care and peace of mind during stressful times, offering moments of genuine gratitude and appreciation for staff who go above and beyond. Yet for many others, systemic issues - staff shortages, high turnover, insufficient communication, safety concerns, and perceived administrative shortcomings - cast a shadow over daily operations. The testimonials range from expressions of deep gratitude and relief to warnings about neglect, safety lapses, and a culture of silence. Some families carry forward memories of love and comfort provided during a loved one's final days, while others caution prospective residents and their families to scrutinize the facility's practices, especially in the areas of staffing, documentation, and open, proactive communication with families.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Guardian Angel Homes in Hermiston, OR is an exceptional assisted living community that provides a comfortable and welcoming environment for seniors. Our residents enjoy a range of amenities that cater to their needs and interests.
Our facility offers a beauty salon where residents can indulge in pampering and grooming services. They also have access to cable or satellite TV for entertainment purposes. Devotional services off-site ensure that our residents can maintain their spiritual well-being.
With a spacious dining room, residents can enjoy delicious meals prepared by our skilled chefs. The restaurant-style dining experience provides an enjoyable ambiance for socializing with fellow residents. Special dietary restrictions are taken into consideration to cater to individual needs.
The indoor common areas offer a cozy atmosphere where residents can gather and engage in activities or simply relax. A small library is available for those who love reading, while Wi-Fi/high-speed internet ensures connectivity for staying connected with loved ones.
Our care services are designed to provide round-the-clock supervision and assistance with activities of daily living. Whether it's help with bathing, dressing, or transferring, our trained caregivers are always there to lend a helping hand. We also specialize in providing diabetic care and offer diabetes diets for those who require it.
At Guardian Angel Homes, we believe in promoting mental wellness among our residents through dedicated programs. Medication management is provided to ensure the proper administration of medications.
Residents have the opportunity to participate in a wide range of activities including community-sponsored events, devotional activities off-site, resident-run activities, and scheduled daily activities that keep them engaged and entertained.
Located conveniently near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals—our residents have easy access to all they need within close proximity.
At Guardian Angel Homes in Hermiston, OR we strive to provide a friendly and supportive environment that promotes independence while ensuring safety and comfort for our valued residents.
This part of Hermiston, Oregon, offers a convenient and vibrant community with easy access to healthcare services such as Mirasol Family Health Center and Good Shepherd Medical Center. With various dining options like El Nopal Mexican Grill and Seafood, Last Chance Tavern, and Trina's Mexican Food, there is a diverse culinary scene to explore. Additionally, residents can enjoy outdoor activities at Victory Square Park or Riverfront Park, ideal for leisurely strolls or picnics. For cultural entertainment, Hermiston Cinema is nearby for movie screenings. The presence of cafes like Starbucks and Heidi's Coffee Cottage provides cozy spots to relax with a cup of coffee. Transportation options include U-Haul Neighborhood Dealers and Umatilla Cab Co., ensuring convenient travel around the area. Overall, this part of Hermiston offers a well-rounded and accessible setting for senior living with various amenities within close proximity.
Guardian Angel Homes is located at 540 North West 12th Street, Hermiston, OR 97838 in Umatilla County, Oregon
Guardian Angel Homes offers a comprehensive suite of services tailored to support residents with dementia or Alzheimer's disease, ensuring their needs are met with dignity and respect. Assistance with dressing, bathing, and transfers facilitates personal care while promoting independence, helping residents maintain their sense of self. Medication management prevents confusion and ensures compliance with prescribed treatments, crucial for cognitive stability. Meal preparation and service cater not only to dietary requirements but also enhance social interaction during mealtimes. The focus on activities of daily living assistance aids in preserving functional abilities, while 24-hour supervision provides peace of mind for both residents and families. Additionally, specialized memory care programming addresses unique cognitive challenges through engaging activities designed to stimulate mental wellness, which is vital for those experiencing mild cognitive impairment or advanced stages of dementia. This holistic approach fosters a supportive environment where residents can thrive emotionally and physically.
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Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope
Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.
Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.
