Ashley Manor Sage 2
Save1365 Southwest Sage Drive, Hermiston, OR 97838
For more information about senior living options: (844) 490-3973
The staff at Ashley Manor puts its heart into its work. There is kindness from everyone and the care provided is good. The facility is beautiful, the food is good, and everyone is friendly. The marketing/finance person is very nice. The caregivers ensure residents receive the care they need. Caregivers show love and compassion, and residents are treated like family.
Everything else about Ashley Manor is zero stars. The customer service is bad. The care they provide to patients is worse.Ashley Manor comes across in layers, with experiences that run the gamut from glowing praise to sharp disappointment. One resident who has been there only a few days describes a surge of positive impressions: they are "overly pleased with the kindness from everyone and the care I'm getting," and they note the place itself as beautiful, with good food and a crew that feels friendly and welcoming. That initial warmth sets a strong tone for what the place can be when things click, especially for someone just settling into a new routine.
The environment itself is repeatedly described in affectionate terms. Several voices call the facility "homey," emphasizing a staff presence that feels supportive and approachable. Food is highlighted positively in particular anecdotes, contributing to a sense of daily life that feels comfortable and well-managed. The overall impression from these remarks is that, when the atmosphere works, residents and visitors experience a setting where friendliness isn't just a courtesy but a daily practice.
Within this generally warm picture, there is a specific nod to a member of the team who stands out for many: the marketing/finance person. Described as "very nice," this individual is singled out for leaving a positive impression that is appreciated by those interacting with her. Her role in making the experience feel approachable or reassuring appears to be a concrete bright spot in an otherwise complex picture, underscoring how important individual interactions can be in a setting like this.
Yet the review landscape at Ashley Manor is anything but uniform. A different voice pushes back hard with a stark assessment: "Everything else about Ashley Manor is zero stars. The customer service is bad, the care they provide to patients is worse." This strong critique points to problems beyond the day-to-day warmth and raises questions about how consistently the facility delivers on service, communication, and the more formal aspects of care. It serves as a counterweight to the abundance of kindness and hospitality described by others and highlights a clear divide in experience.
Despite the sharp critique, several reviewers keep coming back to the caregivers themselves as a critical strength. They emphasize that "the caregivers are definitely there making sure that the residents are getting the care that they need," sometimes punctuating this with a smiley or other signs of approval. The sense conveyed is that, for the people directly responsible for day-to-day well-being, there is real diligence, attentiveness, and a compassionate approach that can make a meaningful difference for residents and families alike.
In addition to acknowledging the care team, other comments echo a consistent theme: the day-to-day human side - the homey atmosphere, the supportive and friendly staff, and the genuine care of caregivers - can create a sense of family around residents. Another statement emphasizes the love and compassion shown by the caregivers, reinforcing the idea that if a loved one is at Ashley Manor, they will be treated "like family." This sentiment aligns with the overarching message that, even amid criticisms of administration or customer service, the personal, hands-on care provided by caregivers remains a core strength.
Taken together, the impressions of Ashley Manor paint a picture of a place with real warmth and strong caregiver engagement, anchored by a positive impression of some staff members and a welcoming environment. At the same time, there is a clear call for improvement in other areas, particularly around customer service and overall quality of care as perceived by some residents and families. For those evaluating this community, the narrative suggests a discrepancy between the lived experience of kindness and home-like atmosphere and the more formal aspects of service delivery and administration.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashley Manor Sage 2 is an assisted living community located in Hermiston, OR. We provide board and care home services for seniors who require assistance with their daily activities, such as bathing, dressing, and transfers. With 24-hour supervision and coordination with healthcare providers, our residents can feel confident that their needs are being taken care of.
Our community offers a range of amenities to enhance the comfort and convenience of our residents' lives. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our dining room provides delicious meals prepared by our staff, catering to special dietary restrictions or diabetes diets. Housekeeping services ensure that our residents can relax without worrying about chores or maintenance.
At Ashley Manor Sage 2, we prioritize the mental well-being of our residents. We offer a mental wellness program to promote emotional health and engagement within the community. Additionally, our resident-run activities and scheduled daily activities provide opportunities for social interaction and entertainment.
Our location in Hermiston offers easy access to various amenities in the area. There are four cafes nearby for residents to enjoy coffee or a quick meal with friends. For nature lovers, there are eight parks nearby where they can take walks or enjoy outdoor activities. Pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals – all these essential establishments are conveniently located within close proximity to our community.
Transportation is made easy with three options available nearby – medical transportation for doctor's appointments or medical needs, as well as general transportation services for other errands or outings.
Overall, Ashley Manor Sage 2 provides a comfortable and caring environment for seniors in need of assisted living services in Hermiston. With exceptional care services, a range of amenities, engaging activities, and convenient access to local establishments – we ensure that every resident feels supported and enjoys their time in our community.
Ashley Manor Sage 2 is located at 1365 Southwest Sage Drive, Hermiston, OR 97838 in Umatilla County, Oregon
Ashley Manor Sage 2 on seniors.fyi includes 5 photos including images showing bedroom, interior, landscaping, decor, porch, outdoor seating, kitchen, dining, and more.
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