Information last verified:
1325 Southwest Sage, Hermiston, OR 97838
For more information about senior living options: (844) 490-3973
The place is amazing, and the staff put their heart into their work. The staff are kind, and residents receive good care. The marketing/finance person is very nice and is appreciated. Caregivers ensure residents receive the care they need. The environment feels homey, and the staff are supportive and friendly. Caregivers show love and compassion for residents, who are treated like family.
Everything else about Ashley Manor is zero stars. The customer service is bad. The care they provide to patients is worse.Ashley Manor Sage 1 in Hermiston is best suited for seniors who prize a warm, home-like environment and hands-on, compassionate caregiving. The community consistently earns praise for a friendly, supportive atmosphere where staff members go the extra mile in daily interactions. Meals and common spaces are described as pleasant, and residents are frequently framed as family by the caregiving team. For families prioritizing genuine kindness, steady day-to-day attentiveness, and a sense of belonging, this facility offers a compelling, practical home base.
Those who should consider alternatives include families seeking top-to-bottom administrative reliability, flawless customer service, and highly transparent care management. A pattern of concerns about non-care aspects, especially front-office responsiveness and overall care coordination, appears in several reviews. If clear communication, consistent billing practices, and proactive problem resolution are non-negotiables, this community may present ongoing friction. For residents with complex medical needs requiring highly coordinated oversight, it is prudent to explore options with a stronger track record in administration and clinical governance.
The strongest offset to the downsides lies in the caregiving staff’s evident dedication. Reviewers repeatedly highlight that caregivers are present, attentive, and capable of delivering the care residents need on a day-to-day basis. When the focus is on social warmth, emotional support, and timely assistance with activities of daily living, the team’s compassionate approach translates into meaningful daily comfort. This level of engagement and the homey ambiance provide a stabilizing force, helping residents feel seen and valued even if administrative processes show gaps.
Where the cons loom largest, the pros still offer meaningful counterbalance, but not a perfect shield. Some families encounter frustration with customer service and the overall sense of care coordination, including concerns about how information flows between families and management. The marketing/finance interaction, though described as pleasant, does not automatically translate into consistently excellent care or smooth operations. The reality is a mixed picture: warm, capable hands on the floor can carry the experience forward day to day, yet back-office issues can erode confidence over time if left unaddressed.
For families evaluating the practical steps, a disciplined approach is essential. Plan multiple visits at different times to observe how staff interact with residents and how care plans are explained and updated. Request to speak with the administrator or a supervisor about care coordination, discharge planning, and billing practices, and ask for current references from families with residents at similar levels of need. Probe turnover among caregivers and nurses, and request copies of sample care plans and incident logs to gauge responsiveness and accountability. Taste-test the dining experience, inspect the living spaces for safety and engagement opportunities, and consider whether the residence can adapt to evolving care needs without a painful transition.
The bottom-line verdict is clear. Ashley Manor Sage 1 can be an excellent fit for families prioritizing warmth, community, and daily kindness in a home-like setting. It may be less ideal for those who require consistently flawless customer service and unquestioned administrative reliability, or for residents with complex medical needs demanding highly coordinated clinical oversight. If those higher demands exist, it is wise to compare this community with alternatives that demonstrate stronger administrative discipline and more predictable care governance. For families willing to trade some administrative polish for genuine caregiver devotion and a comforting home atmosphere, this option merits careful consideration, with due diligence and a clear plan for ongoing oversight.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashley Manor Sage 1 is an assisted living community located in Hermiston, OR. This board and care home offers a comfortable and supportive environment for seniors who require assistance with their daily activities.
Residents at Ashley Manor Sage 1 can enjoy a range of amenities to enhance their stay. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community also features a dining room where residents can enjoy delicious meals prepared by the staff. There is also a garden and outdoor space where residents can relax and enjoy the fresh air.
The dedicated staff at Ashley Manor Sage 1 provide round-the-clock supervision to ensure the safety and well-being of all residents. They are trained to assist with activities of daily living such as bathing, dressing, and transfers. The staff also helps manage medications and provides assistance with special dietary restrictions, including diabetes diets.
To promote mental wellness, Ashley Manor Sage 1 offers a mental wellness program that includes various activities and therapies designed to support the emotional and cognitive well-being of residents. Additionally, there are resident-run activities and scheduled daily activities for residents to engage in, providing opportunities for socialization and personal fulfillment.
Located conveniently within close proximity to various amenities, Ashley Manor Sage 1 offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options, places of worship, and hospitals. This allows residents to maintain their connection with the community while receiving the care they need.
Overall, Ashley Manor Sage 1 provides a warm and nurturing environment for seniors who require assistance with their daily activities. With its range of amenities and care services tailored to meet individual needs, this assisted living community ensures that residents can live comfortably while maintaining their independence.
Ashley Manor Sage 1 is located at 1325 Southwest Sage, Hermiston, OR 97838 in Umatilla County, Oregon
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