Regency Hermiston Nursing & Rehab Center in Hermiston, OR
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Information last verified:
970 West Juniper Avenue, Hermiston, OR 97838
For more information about senior living options: (844) 490-3973
The facility is described as the premier skilled nursing facility in eastern Oregon, with friendly, competent staff who care. The aides are genuine and trusted by residents. The therapy department and therapists display professionalism and attentiveness to patient needs. The nurses are friendly and professional, quick to attend to residents’ needs. The CNAs are incredible, providing care with a smile. The kitchen staff deliver well-seasoned meals with good portions and dietary accommodations. Maintenance staff are quick to respond to repairs and keep the facility running smoothly.
The reviewers describe the facility as dirty and neglected, with staff ignoring patients. Care is labeled as neglectful, leading to serious injuries and even death. Call lights take too long to be answered, and calls are difficult to reach by phone. Residents are said to suffer due to insufficient staffing and poor supervision. The air conditioning is repeatedly broken, leaving areas uncomfortably hot. The meals are described as deplorable, often served cold or inedible. Management is criticized as ineffective, with little follow-up on concerns. There are allegations of lost or mishandled medications and delayed treatments. Some reviewers warn others to avoid the facility, saying it should be closed.Regency Hermiston Nursing & Rehab Center is best suited for families that want hands-on, compassionate direct care from aides and nurses and are prepared to stay closely involved in oversight and care planning. The facility often shines in the daily, person-to-person work: CNAs described as incredible, nurses who respond to both physical needs and emotional concerns, and a therapy team that operates with professional focus. For families prioritizing meaningful interaction, practical rehab progress, and a sense that staff genuinely cares for residents, this campus can deliver steady, attentive care when supported by vigilant family oversight. It remains a place where residents can form relationships with care teams who know their routines, tastes, and needs, particularly for rehab-oriented stays.
That said, several clear caveats point toward alternatives for many families. The most salient concerns center on staffing consistency, responsiveness, and leadership. Reviews repeatedly flag long call-light wait times, difficulty reaching the front desk, and periods of understaffing that affect both safety and daily comfort. Reports of medical missteps, delayed medication administration, and serious adverse events, ranging from bedsores to infections and even deaths, underscore a risk profile that demands active family involvement and persistent escalation of concerns. For seniors with high medical complexity, fragile mobility, or a history of falls, the potential for lapses can weigh heavily against choosing Regency without a robust oversight plan.
The strongest positives revolve around the care teams, the atmosphere created by attentive CNAs, and the rehabilitation-focused services. Families repeatedly praise the bedside manner of aides, the warmth of nurses, and the dedication of therapists who push for progress and adaptive goals. The dining program and activities department are frequently cited as meaningful, with residents enjoying varied meals and daily engagement opportunities. Cleanliness and maintenance receive mixed but generally favorable notes when staff are able to mobilize quickly; the facility’s ability to respond to repairs and keep common areas functional matters greatly to daily comfort. Taken together, these strengths support a home-like, resident-centered vibe that can be a meaningful difference-maker for rehab and long-term care when staffing levels cooperate.
Yet the cons are recurrent and historically troubling enough to demand serious consideration. Incidents of neglect, delays in essential care, and inadequately monitored medical equipment have shaken confidence for many families. Several reviews describe unsatisfactory cleanliness at times, disorganized communication, and leadership gaps that leave families feeling their loved ones’ needs aren’t promptly prioritized. The most extreme comments depict environments where residents faced significant harm or distress, sometimes tied to heat, medication management, or insufficient supervision. Even when some days show high-quality interaction, the inconsistency across shifts and departments means risk persists if not countered by constant family engagement and formal escalation channels.
From a decision perspective, this facility rewards inquiries that probe real-time operations: current staffing ratios by shift, average call-light response times, recent state or regulatory findings, and the specific care plans for residents with complex needs. Prospective families should demand transparent conversations about how care plans are read and followed, what systems exist to prevent medication errors, and how caregiver turnover is addressed. A prospective resident will be best served by visiting with current residents and families, requesting a live demonstration of call-light processes, and reviewing the most recent inspection reports. A short-term trial or clear transition milestones can also illuminate whether this community will meet the expectations set during the tour.
In the end, Regency Hermiston stands as a pragmatic choice for families willing to couple affection for caregivers with active advocacy. The facility can deliver excellent bedside care and a responsive rehab program for residents who fit comfortably within a less-than-perfect but improvable safety net. For those who cannot tolerate recurring concerns about safety, cleanliness, or administrative accountability, alternatives deserve serious consideration, ideally sites with clearer staffing stability and proven follow-through on care plans. The prudent path is to engage early, insist on measurable standards, and prepare to intervene promptly if care standards falter, pairing Regency Hermiston with a diligent family partner approach to ensure the best possible outcomes.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency Hermiston Nursing & Rehab Center is a well-equipped assisted living community located in Hermiston, Oregon. Our aim is to provide a comfortable and nurturing environment for our residents, ensuring their overall well-being and satisfaction.
Our amenities are designed to enhance the quality of life of our residents. We have a beauty salon where residents can pamper themselves and maintain their appearance. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for easy access to nearby locations. Our computer center allows residents to stay connected with loved ones and engage in virtual activities.
We offer spacious dining rooms where residents can enjoy delicious meals prepared by our skilled staff in a restaurant-style setting. For those who prefer privacy, each room is fully furnished and equipped with private bathrooms and kitchenettes for convenience.
Staying active and engaged is important at Regency Hermiston Nursing & Rehab Center, which is why we have a fitness room, gaming room, small library, and outdoor space for recreational purposes. Our wellness center provides various health-related services to ensure our residents' physical and mental well-being.
We understand the importance of care services for the elderly, which is why we offer 24-hour call system and supervision to ensure their safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is also provided by our trained staff members. Our dedicated team manages medication administration and offers specialized diets for diabetic residents or those with dietary restrictions.
In terms of location convenience, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship nearby. Transportation arrangements are readily available for non-medical needs as well as scheduled appointments with doctors.
At Regency Hermiston Nursing & Rehab Center, we strive to create an engaging and supportive community where seniors can thrive comfortably while receiving the care they need.
This part of Hermiston, Oregon offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several physicians, hospitals, and pharmacies within close proximity, accessing healthcare services is easily manageable. Additionally, there are plenty of parks nearby for leisurely strolls and enjoying nature. For those who enjoy dining out, there are various restaurant options offering a variety of cuisines. Transportation services are also readily available for those who may not drive. Coffee enthusiasts can enjoy the many cafes in the area for socializing or simply enjoying a cup of coffee. Lastly, entertainment options such as theaters provide opportunities for recreational activities. Overall, this part of Hermiston provides a well-rounded community with essential services and leisure activities for seniors to enjoy their retirement years comfortably.
Regency Hermiston Nursing & Rehab Center is located at 970 West Juniper Avenue, Hermiston, OR 97838 in Umatilla County, Oregon
Regency Hermiston Nursing & Rehab Center on seniors.fyi includes 3 photos including images showing trees, outdoors, landscaping, patio, grass, building, nursing home, garden, and more.
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