Mc Loughlin Memory Care

1145 Molalla Avenue, Oregon City, OR 97045

For more information about senior living options: (844) 490-3973

3 from 50 reviews
5 stars
18
4 stars
6
3 stars
3
2 stars
3
1 stars
20

Assisted Living Memory Care

Overall Review of Mc Loughlin Memory Care

Pros

  • pro Residents are well taken care of.
  • pro It has a great community and staff, and the food is terrific.
  • pro The staff have big hearts and a good sense of humor.
  • pro The staff welcomed residents with open hearts and arms.
  • pro Residents feel cared for and loved every day, and they receive the highest level of care.
  • pro There are fun outings and interesting activities.

Cons

  • pro The staff never answer the phone, the facility is dirty and smells, and the reviewer is disgusted by the place.
  • pro There is zero customer service and poor communication; corporate contact is reportedly unavailable.
  • pro The reviewers say the place is HORRIBLE and not to place loved ones there.
  • pro Bedding and clothing brought by families have been lost, indicating mismanagement.
  • pro There have been multiple caregiver turnovers, suggesting unstable and poor care.
  • pro Management is described as TERRIBLE with residents and staff neglected.
  • pro Directors are rude, condescending, and do not return calls or engage with families.
  • pro The facility is understaffed and residents are not checked on; cleanliness and bathing are neglected, with accusations of neglect during COVID.
  • pro Overall, the facility is said to have declined from its previous standards, with claims of dishonesty about improvements.

Review

The collection of reviews about this community reveals a remarkably wide spread of experiences. On one end are heartfelt expressions of gratitude for a welcoming environment, caring staff, and engaging activities; on the other, deeply troubling accounts of neglect, poor communication, and dissatisfaction with leadership. Taken together, they paint a portrait of a facility that means a great deal to many families, while also struggling with significant problems that cause distress for others.

Several statements celebrate the warmth and community of the place. Reviewers describe great care from staff, a sense of humor among caregivers, and a genuine feeling that residents are valued. Words like "awesome," "great community," and "terrific" food appear repeatedly, along with remarks about staff who are kind, caring, and attentive. One parent notes that the staff welcomed both her and her mother with open hearts, and another observer says the executive director works hard to make the facility a better place. For some families, the daily activities, the diverse menu, and the overall atmosphere create a strong sense of belonging for their loved ones, sometimes even describing it as home.

Yet, alongside those positive notes, there is a steady drumbeat of concerns that centers on communication, responsiveness, and administrative handling. A recurring issue is the difficulty in obtaining refunds or other financial matters after a loved one has passed away. In several entries, family members detail persistent attempts to reach staff - particularly individuals named Hannah and Mr. Nix - through late 2024, including multiple phone calls and emails in November and December. The frustration is compounded by reports that corporate contact information is out of date or disconnected, leaving families with little to no guidance about timelines or next steps. In at least one voice, the writer reports eventually receiving the owed money, but only after a period of uncertainty and unhelpful correspondence; the impression left is that better communication and proactive updates would have been appropriate and fair business practice.

Other reviewers express feeling ignored or ignored for long stretches. Phrases like "they never answer the phone" and "zero customer service" appear, along with observations that messages and emails go unanswered. Some accounts describe problems that extend beyond financial matters to daily operations: delays in staff showing up for promised assistance, rooms and areas that feel neglected, and a sense that cleanliness and upkeep are not consistently maintained. The sentiment ranges from disappointment to outright disgust in certain cases, with remarks about odors, dirty conditions, and a perception that residents who need help may not be receiving timely or adequate attention.

Safety and care quality in the memory care unit come up as particularly contentious topics. Several reviews allege understaffing, frequent caregiver turnover, and insufficient supervision. There are charged anecdotes about residents who experienced injuries or health issues that were not promptly addressed, or whose equipment and personal belongings were misplaced or lost. Some reviewers highlight the contrast between positive statements about the executive director's efforts and more negative experiences they themselves witnessed or heard about, suggesting that the reality may vary significantly from one wing or shift to another, or from one staff member to another.

There are also accounts that acknowledge both sides of the experience. For example, a few reviews praise individual staff members - describing them as genuinely caring and attentive - while others criticize the same or similar roles for failing to follow through, return calls, or provide timely information. A recurring theme is inconsistency: while residents and families may commend certain caregivers or activities, they simultaneously report problems with management decisions, communication gaps, and a sense that the facility's leadership does not always translate those positives into reliable, transparent service.

Finally, a few comments touch on the broader atmosphere and outcomes over time. Some families express genuine confidence that their loved ones are well cared for, appreciating the social interactions, outings, and the sense that someone is looking out for them. Others express strong dissatisfaction and concern for safety, privacy, and dignity, urging prospective residents to do thorough research and to consider both the visible warmth and the undercurrents of understaffing and administrative challenges. Taken as a whole, the reviews reflect a facility that can feel like a home and a lifeline for some families, while for others it represents a source of stress, frustration, and serious questions about responsiveness and quality of care.

In summary, this community evokes a spectrum of experiences that depend heavily on individual moments, staff interactions, and administrative communication. For some families, the presence of caring staff, meaningful activities, and a welcoming environment makes it a place they trust and value. For others, ongoing issues with responsiveness, cleanliness, and care management - especially in memory care and during sensitive financial matters - create significant distrust and a push toward exploring legal or external avenues. The narrative is not uniform; it's a mosaic of gratitude and grievance that underscores the importance of clear communication, consistent staffing, and accountable leadership in long-term care settings.

Features

Housing

  • 28 resident community capacity 28 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (17 miles away) Portland International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Mc Loughlin Memory Care in Oregon City, OR is a specialized assisted living community that provides exceptional memory care services for individuals with Alzheimer's disease, dementia, and other cognitive impairments. Residents at this facility can enjoy a comfortable and fully furnished living space, complete with cable or satellite TV and access to Wi-Fi/high-speed internet.

A highlight of the Mc Loughlin Memory Care is its extensive range of amenities. The community features a dining room where residents can enjoy delicious and nutritious meals prepared by an experienced culinary team. Special dietary restrictions are also accommodated. Additionally, residents have access to outdoor spaces such as gardens and can partake in restaurant-style dining experiences. The facility also offers small libraries, telephone services, and housekeeping services to ensure a comfortable living environment.

Care services provided at Mc Loughlin Memory Care are designed to meet the unique needs of individuals with memory impairments. Trained staff members provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is also available to ensure residents' health needs are met. The facility offers a mental wellness program focusing on cognitive stimulation and engagement for residents.

In terms of location, Mc Loughlin Memory Care offers convenience with several nearby amenities. There are four cafes and nine restaurants in close proximity, providing ample dining options for both residents and their visitors. Five parks offer opportunities for residents to enjoy outdoor activities and nature walks. Pharmacies and physicians are easily accessible within the vicinity of the community.

Overall, Mc Loughlin Memory Care provides a safe and supportive environment for individuals requiring memory care services in Oregon City, OR. With its impressive range of amenities and specialized programming, this assisted living community strives to enhance the quality of life for its residents while ensuring their unique needs are met at all times.

Nearby Places of Interest

This part of Oregon City, Oregon, offers a mix of convenient amenities and services that may be appealing to seniors looking for a balanced lifestyle. Close proximity to various healthcare providers such as Northwest Oral & Maxillofacial and Clackamas Gastroenterology Associates PC ensures easy access to medical care. Additionally, there are pharmacies like Sav-On Pharmacy and Rite Aid nearby for medication needs. For leisure and recreation, residents can enjoy outings to parks like Chapin Park or Clackamette Park, as well as catch a movie at Regal Hilltop Cinema. There are also several dining options ranging from fast food chains like Burger King and Taco Bell to local favorites like The Wild Hare Saloon and Oregon City Brewing Company. Overall, this area provides a diverse range of services and activities to support a comfortable living experience for seniors in Oregon City.

Physicians

  • Northwest Oral & Maxillofacial (0.2 miles)
  • Cascadia Behavioral Health (0.9 miles)
  • Dungarvin Oregon (1 miles)
  • Clackamas Gastroenterology Associates PC (1.3 miles)
  • Providence Medical Group (1.3 miles)
  • Providence Willamette Falls Medical Center MOB 1 (1.3 miles)
  • Pacific Heart Associates (1.3 miles)

Theaters

  • Regal Hilltop Cinema (0.3 miles)

Restaurants

  • Burger King (0.4 miles)
  • The Wild Hare Saloon (0.5 miles)
  • Jack In The Box (1.1 miles)
  • Mike's Drive In (1.2 miles)
  • Carl's Jr. (1.4 miles)
  • Oregon City Brewing Company (1.7 miles)
  • Taco Bell (2.7 miles)

Cafes

  • Starbucks (0.6 miles)
  • Dutch Bros Coffee (1.2 miles)
  • Dutch Bros Coffee (1.6 miles)
  • Starbucks (2 miles)
  • Starbucks (6.4 miles)
  • The Human Bean Canby, SW 1st Ave (7.3 miles)
  • Starbucks (7.9 miles)

Pharmacies

  • Sav-On Pharmacy (1.1 miles)
  • Rite Aid (2 miles)
  • Walgreens (2.6 miles)
  • Kaiser Sunnybrook Pharmacy (3.9 miles)
  • Rite Aid (6.6 miles)
  • Rite Aid (6.7 miles)
  • Walgreens (6.8 miles)

Parks

  • Chapin Park (1.2 miles)
  • Clackamette Park (1.8 miles)
  • Dahl Beach (2.5 miles)
  • Mary S Young State Park Dog Run (3.7 miles)
  • Stringfield Family Park (4.5 miles)
  • Molalla River State Park (5.9 miles)
  • Windswept Waters (6.2 miles)

Hospitals

  • Hand Reconstructive Surgery NW (3.1 miles)
  • West Linn Clinic - US Department of Veterans Affairs (3.3 miles)
  • Kaiser Sunnyside Medical Center (6.6 miles)
  • Legacy Meridian Park Hospital (7.8 miles)
  • Providence Milwaukie Hospital (7.9 miles)

Transportation

  • Enterprise Rent-A-Car (7.3 miles)

Frequently Asked Questions

Where is Mc Loughlin Memory Care?
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Nearby Communities

Related Resources

  • in home dementia care costsEstimating the Expenses of At-Home Dementia Care: A Detailed Exploration

    At-home dementia care expenses vary widely based on care levels, location, and caregiver expertise, with monthly costs for home health aides exceeding $4,500 and specialized care potentially surpassing $100,000 annually. While families favor in-home care for its comfort and personalized attention, they must consider financial planning and the challenges of caregiver fatigue.

  • end stage dementiaComprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care

    The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.

  • list of drugs linked to dementiaMedications Associated with Dementia Risk: A Comprehensive Overview

    The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.