Marquis Oregon City Post Acute Rehab

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  • Interior

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  • Decor

    A cozy and modern living room with comfortable chairs, a coffee table, wooden flooring, and decorative items.

  • Living Room

    A cozy living room with comfortable seating, wooden flooring, and natural light.

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    A well-lit hospital room with a bed, chair, and window.

  • Windows

    An empty dining room with wooden tables and chairs, featuring large windows and chandeliers.

  • Lighting

    A spacious hallway with framed artwork on the walls and a seating area with chairs.

  • Exercise Equipment

    A well-lit physical therapy center equipped with exercise and rehabilitation equipment.

  • Plant

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  • Office

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  • Outdoor Dining

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Marquis Oregon City Post Acute Rehab

1680 Molalla Avenue, Oregon City, OR 97045

For more information about senior living options: (844) 490-3973

3.1 from 18 reviews
5 stars
7
4 stars
2
3 stars
1
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review of Marquis Oregon City Post Acute Rehab

Pros

  • pro The staff are very professional, kind, and caring; they treat residents like family.
  • pro The staff are outstanding, loving, and truly care for patients and residents.
  • pro CNAs work daily to help residents regain walking skills, and care continues beyond insurance coverage.
  • pro Jordan, the administrator, provided devoted attention during the Covid pandemic.
  • pro The rehab unit delivers an awesome experience with a team of professionals achieving excellent results.
  • pro The staff are caring and professional; residents are treated with respect, care, and humor.
  • pro The therapists treated patients with kindness and dignity.
  • pro The staff makes holidays special and residents are well cared for during holidays.

Cons

  • pro They feel totally abused by the management staff, especially Rosa the social worker.
  • pro Rosa is accused of lying, manipulating, and leaving families hanging.
  • pro They were abandoned by staff and discharged before their father was ready.
  • pro The discharge nurse spent more time on appealing the insurance company than on discharge instructions.
  • pro Private pay for extra care was never offered.
  • pro Therapy was not set up prior to leaving.
  • pro Rosa ignored pleas for help leading up to discharge.
  • pro The facility is chronically understaffed, with CNAs overburdened.
  • pro Nurses are rarely seen helping; CNAs are left to handle most tasks and frequently get overwhelmed.
  • pro Management is described as shameful for creating an awful environment.
  • pro The food is cold and not what was ordered.
  • pro Staff retaliate against residents who report issues or quote problems.
  • pro Care is inconsistent; some staff are kind but appear incompetent.
  • pro A loved one was dropped off at home alone without any follow-up contact.
  • pro The facility does not answer their phone, causing family frustration.
  • pro Families are frustrated because staff are too busy to provide adequate care.
  • pro There are claims that the site's 5-star CMS rating does not match the level of care.
  • pro One reviewer alleges memory loss in a loved one after care at the facility.

Review

There is a wide and often painful range of experiences shared about Marquis Oregon City, reflecting a facility that some families praise highly and others condemn with strong language. On the one hand, multiple reviews celebrate professional, compassionate care from many members of the staff and highlight moments when residents were treated with dignity, humor, and genuine kindness. Families describe therapists and nurses who treated patients with respect, offered encouragement, and helped people regain abilities after illness or injury. Several messages point to specific staff members who stood out in a very positive way, and a number of reviewers emphasize how much their loved ones seemed to be valued as family members during their stay. The positive anecdotes include stories of successful rehab progress, thoughtful coordination, and gratitude for the care team during difficult times, including the COVID period when some families say staff went above and beyond to keep residents safe and supported.

But alongside those bright spots, there is a persistent chorus of grave concerns that colors the overall picture with serious alarm. A recurring accusation centers on Rosa, described by multiple reviewers as a social worker who lies, manipulates, and leaves families without needed support. The complaints portray a pattern of abandoning families at crucial moments, with claims that discharge planning was mishandled or abruptly executed. Several reviewers say they voiced concerns well before discharge, only to be told that the discharge date was fixed and non-negotiable. The narrative is that important discharge planning, including setting up subsequent therapy or private-pay options, was not completed and that communications from Rosa or management failed to follow through, leaving families feeling stranded and uncertain about what comes next.

The management and operational side of the facility also draws intense scrutiny. Reviewers describe a consistently understaffed environment, with CNAs overburdened by the number of patients they must attend to and nurses who appear largely absent or unresponsive. In some accounts, there are long waits for assistance, with CNA staff offering apologies because they cannot locate additional help. The tension between high patient needs and limited staffing is framed as a systemic issue rather than an isolated incident, and it appears to have a tangible impact on daily care and the patient experience. When raise voices come from families, the tone ranges from frustration to outright anger about what they perceive as inadequate support and supervision.

Discharge logistics, rehab planning, and ongoing care after the resident leaves are a focal point for many negative reviews. Several families report that therapy services were not arranged before departure, or that there was no clear plan for continuing rehabilitation after discharge. Some reviewers describe being told to private-pay for additional days or services but say they were never given a concrete, workable path to do so. Others recount a disconnect between what was promised by staff and what was delivered, with a sense that insurance issues were used to justify delays or a lack of options for extending care. The frustration is amplified by claims that management did not take family input seriously or offer patient-centered alternatives once coverage ended or arrangements stalled.

There are equally troubling accounts about everyday care and food service. Some families report cold meals or meals not matching what was ordered, and others describe a lack of consistency in care that leads to conditions such as bed sores or inadequate personal hygiene. There are mentions of delayed pain management, confusion over who was responsible for ongoing needs, and moments when caregivers appear rushed or emotionally strained. A few reviewers claim retaliation against those who speak up, creating a chilling impression that voicing concerns could jeopardize the care their loved one receives. The spectrum of daily life - from meals to laundry to timely assistance - appears wide, with some residents thriving and others experiencing what they describe as neglect or neglect-like conditions.

Amid these layered experiences, a subset of reviews includes highly alarming claims about what happened to residents after leaving the facility. One reviewer recounts a loved one returning home with memory impairment that they claim was caused by something done at the facility. Another suggests that a resident was dropped off alone at home without appropriate follow-up care, and another describes consequences that were described as a "lobotomy" by a family friend. While these are strong and shocking statements, they populate the reviews as part of a narrative of harm and fear for some families. They underscore the sense that for some, the facility's impact extended beyond temporary post-acute care and into serious, long-lasting concerns about safety and treatment.

Against the breadth of criticism, several reviews stand in strong defense of Marquis Oregon City, presenting a very different experience. For these families, staff are described as caring, professional, and capable, and they emphasize cleanliness, order, and a supportive atmosphere. They point to moments of exceptional care, to coordinated teamwork from therapists and coordinators, and to administrators who provided attentive guidance during especially challenging times - praising individuals by name and expressing confidence in the overall quality of care. They portray a facility that successfully navigated difficult periods, including the pandemic, and that remained a source of comfort and stability for residents and their families. These accounts underscore that for every concern aired, there are many stories of genuine gratitude and effective, compassionate care.

In sum, Marquis Oregon City emerges as a place of markedly divergent experiences. Some families and residents sing the praises of a facility where professional staff, thoughtful therapists, and attentive administrators can transform rehabilitation and daily living into a positive, even life-affirming process. Others describe a system under strain - where staffing shortages, communication failures, and contentious discharge practices can leave families feeling abandoned, frustrated, and frightened about the care their loved ones receive. The common thread is the call for better coordination, clearer communication, more reliable staffing, and a more consistently person-centered approach to both everyday care and discharge planning. For anyone considering this facility, the landscape painted by these reviews suggests the importance of a thorough, in-person tour, candid conversations with multiple staff members, and a careful review of recent state and CMS ratings and surveys to form a well-grounded view of what to expect.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (18 miles away) Portland International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marquis Oregon City Post Acute Rehab in Oregon City, OR is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.

Our community provides luxurious accommodations with fully furnished living spaces and private bathrooms. Residents can enjoy the convenience of a beauty salon, computer center, gaming room, small library, and fitness room to meet their personal needs and interests. We also offer various outdoor spaces such as gardens and outdoor seating areas for relaxation and enjoyment.

At Marquis Oregon City Post Acute Rehab, we prioritize the well-being and happiness of our residents by providing exceptional care services. Our highly trained staff is available 24/7 to provide assistance with activities of daily living, including bathing, dressing, transfers, and medication management. We also offer specialized care programs for individuals with diabetes and mental wellness needs.

Dining at our community is a delightful experience with restaurant-style dining and special dietary restrictions catered to each resident's individual needs. Residents can indulge in delicious meals prepared by our skilled culinary team.

We believe in fostering an active lifestyle for our residents by offering a variety of engaging activities. From fitness programs to planned day trips, resident-run activities to scheduled daily activities, there is always something exciting happening at Marquis Oregon City Post Acute Rehab. Additionally, our concierge services ensure that all residents' needs are met promptly.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals, our community offers convenient access to essential services outside the premises.

At Marquis Oregon City Post Acute Rehab, we strive to create a warm and welcoming environment where seniors can age gracefully while receiving exceptional care and support from our dedicated staff members.

Videos

Nearby Places of Interest

Restaurants

  • Burger King (0.1 miles)
  • The Wild Hare Saloon (0.2 miles)
  • Jack In The Box (0.8 miles)
  • Carl's Jr. (1 miles)
  • Mike's Drive In (1.6 miles)
  • Oregon City Brewing Company (2.1 miles)
  • Villa Catalana Cellars (2.9 miles)

Theaters

  • Regal Hilltop Cinema (0.2 miles)

Cafes

  • Starbucks (0.3 miles)
  • Dutch Bros Coffee (0.9 miles)
  • Dutch Bros Coffee (2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (6.8 miles)
  • The Human Bean Canby, SW 1st Ave (7.2 miles)
  • Starbucks (7.7 miles)

Physicians

  • Northwest Oral & Maxillofacial (0.4 miles)
  • Dungarvin Oregon (0.6 miles)
  • Cascadia Behavioral Health (1.3 miles)
  • James Resk, M.D. - Pediatrics (1.3 miles)
  • Oregon City Pediatric Building (1.3 miles)
  • Clackamas Gastroenterology Associates PC (1.7 miles)
  • Providence Medical Group (1.7 miles)

Pharmacies

  • Sav-On Pharmacy (0.8 miles)
  • Rite Aid (2.4 miles)
  • Walgreens (3 miles)
  • Kaiser Sunnybrook Pharmacy (4.2 miles)
  • Rite Aid (7 miles)
  • Rite Aid (7.1 miles)
  • Parsons Canby Pharmacy (7.1 miles)

Parks

  • Chapin Park (1.3 miles)
  • Clackamette Park (1.7 miles)
  • Dahl Beach (2.9 miles)
  • Mary S Young State Park Dog Run (4.1 miles)
  • Stringfield Family Park (4.9 miles)
  • Molalla River State Park (5.9 miles)
  • Windswept Waters (6.4 miles)

Hospitals

  • Hand Reconstructive Surgery NW (3.3 miles)
  • West Linn Clinic - US Department of Veterans Affairs (3.5 miles)
  • Kaiser Sunnyside Medical Center (6.9 miles)
  • Legacy Meridian Park Hospital (8.1 miles)
  • Providence Milwaukie Hospital (8.3 miles)

Transportation

  • Enterprise Rent-A-Car (7.1 miles)

Frequently Asked Questions

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