Touch Of Grace in Medford, OR

2156 Brookhurst Street, Medford, OR 97504

For more information about senior living options: (844) 490-3973

3.9 from 28 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
0
1 stars
7

Assisted Living Board and Care Home Memory Care

Overall Review of Touch Of Grace

Pros

  • pro The facility is considered one of the best memory care facilities in town.
  • pro The facility has great staff, a clean environment, and residents are treated very well.
  • pro The facility is well-managed and respected, run by genuinely caring staff.
  • pro The staff show grace in caring for loved ones.
  • pro The staff are friendly, and the residents are happy and well cared for.
  • pro The staff are receptive to visitors, and the facility is clean with caring staff.
  • pro The staff are amazing, and the owner is exemplary.

Cons

  • pro The management is poor and rude.
  • pro It is very unprofessional, with reports of sketchy things, and they would not bring their loved ones here.
  • pro The facility is described as no place to put elderly family members due to bad management who mistreats employees.

Review

Touch Of Grace in Medford, Oregon is best suited for families seeking a memory-care focused environment with a genuine, hands-on care culture. The facility presents as a warm, home-like setting where front-line caregivers are repeatedly praised for kindness, attentiveness, and daily consistency. Cleanliness and a well-kept atmosphere are repeatedly noted, with residents described as well cared for and residents' needs - including medication management and nutrition - being addressed in a dependable manner. For families who want to see their loved one thrive in a setting that emphasizes personal connection, routine, and a pleasant living ambience, Touch Of Grace offers a compelling fit.

That said, alternatives should be on the radar for those who prize uniform administrative stability and transparent governance. Several reviews flag concerns about management style and professionalism, with some accounts describing rude or unprofessional behavior and decision-making as a red flag. These leadership questions can ripple through scheduling, policy consistency, and responsiveness to family inquiries. For families where consistent, predictable leadership and open communication are non-negotiable, exploring other options may be prudent to avoid potential friction between staff and administration.

The strongest argument in favor of Touch Of Grace rests on the care delivered by the caregiving team. The reviews consistently highlight compassionate, capable staff who know the residents, respond quickly, and maintain a positive, friendly atmosphere. The facility's emphasis on memory-care standards, combined with careful medication oversight and nutritious meals, translates into tangible daily reassurance for families. When the caregiving culture operates smoothly, it can offset a lot of concerns about environment, social engagement, and overall well-being. In short, the heart of the community shows up strongly in day-to-day care.

Yet the concerns about management cannot be dismissed. When leadership is described as poor or unprofessional by multiple voices, that becomes a real risk factor. The tension between highly favorable frontline care and problematic administration creates a mismatch that families must weigh. If the operating climate feels unsettled or if communications with the administrator are inconsistent, the benefits of the excellent direct care may not translate into a stable, long-term residence. This is not an abstract worry - administrative reliability often governs policy changes, staffing stability, and how care plans are updated and shared with families.

Prospective visitors should approach with a concrete checklist. Inquire about staffing ratios during peak hours, turnaround times for questions or concerns, and how care plans are developed and reviewed with family involvement. Observe resident interactions with caregivers during tours, and request unannounced opportunities to observe scheduling, meal service, and activity engagement. Ask for recent examples of coordination with physicians and all allied health professionals to assess how well the facility communicates with outside care teams. Above all, directly assess the administrator's accessibility and responsiveness, since those metrics often predict how smoothly the community will operate over time.

Ultimately, Touch Of Grace can be a strong fit for memory-care needs when the family's priority is a warm, personal care environment with dependable daily routines and attentive caregivers. The caveat is the management factor: the presence of inconsistent or challenging leadership can color the overall experience, making it essential to verify current governance and open channels of communication before committing. For families willing to engage with leadership, observe closely, and place trust in the day-to-day caregiving culture, this community delivers meaningful value. For those seeking rock-solid administrative consistency, it may be wise to compare a few other local options to ensure the chosen setting aligns with long-term expectations.

Features

Housing

  • 13 resident community capacity 13 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rogue Valley International (2 miles away) Rogue Valley International (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Touch Of Grace in Medford, OR is an assisted living community that offers both board and care home services as well as memory care. Residents can enjoy a variety of amenities including a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, move-in coordination assistance, outdoor spaces, telephone access, and Wi-Fi/high-speed internet.

The highly trained staff at Touch Of Grace provide personalized care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure residents receive the necessary medical care. Specialized programs are available for individuals with dementia or mild cognitive impairment.

Residents can expect delicious meals prepared and served by the dedicated staff who can accommodate special dietary restrictions. A mental wellness program is also offered to promote emotional well-being among residents.

Transportation arrangements are available for medical appointments and there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for convenience and easy access to amenities and services.

Touch Of Grace provides a comfortable and supportive environment where residents can live independently while receiving the assistance they need.

Nearby Places of Interest

Restaurants

  • Domino's Pizza (0.3 miles)
  • Erawan Thai Cuisine (0.8 miles)
  • Del Taco (0.9 miles)
  • Ahuva Bagel Co. (1 miles)
  • Taco Bell (1 miles)
  • Denny's (1 miles)
  • Kaleidoscope Pizzeria & Pub (1 miles)

Cafes

  • Dutch Bros Coffee (0.3 miles)
  • Starbucks (1 miles)
  • Dutch Bros Coffee (1.4 miles)
  • Starbucks (1.5 miles)
  • Forage Coffee (1.5 miles)
  • Noonie's Boba Tea (1.8 miles)
  • Dutch Bros Coffee (2 miles)

Pharmacies

  • Wellness Compounding Pharmacy (0.6 miles)
  • Fred Meyer Pharmacy (1 miles)
  • Safeway Pharmacy (1.1 miles)
  • Rite Aid (1.1 miles)
  • Good Neighbor Pharmacy (1.4 miles)
  • Mother Earth Medicines (1.7 miles)
  • Oregon Farmacy (1.8 miles)

Physicians

  • Savage James James D Savage DDS Medford (0.6 miles)
  • Keith R Berg DMD (0.6 miles)
  • Providence Medford Medical Center (0.7 miles)
  • Noel Lesley Infusion Center at Providence Southern Oregon Cancer Center (0.8 miles)
  • Southern Oregon Orthopedics Phys & Surs (0.9 miles)
  • Intractable Pain Center (0.9 miles)
  • Hageman Mark R DDS (1 miles)

Parks

  • Donahue Frohnmeyer Park (0.6 miles)
  • Cedar Links Park (1 miles)
  • Railroad Park (1.4 miles)
  • Hawthorne Park (1.4 miles)
  • Holmes Park (1.8 miles)

Theaters

  • Cinemark Tinseltown USA (1.2 miles)

Transportation

  • Hertz Rent A Car (1.4 miles)
  • U-Haul Storage of Rogue Valley (1.8 miles)
  • Rogue Valley International - Medford Airport (MFR) (1.8 miles)
  • Million Air Medford (2.1 miles)

Places of Worship

  • Westminster Presbyterian Church (1.5 miles)
  • Sacred Heart Catholic Church (2.2 miles)

Hospitals

  • Asante Health System (2.2 miles)

Frequently Asked Questions

Where is Touch Of Grace?
Does Touch Of Grace provide care for residents with dementia or Alzheimer's disease?

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