2156 Brookhurst Street, Medford, OR 97504
For more information about senior living options: (844) 490-3973
A Touch of Grace appears to be a memory care facility that many families hold in high regard, with numerous reviewers calling it the best or among the best memory care options in town. The sentiment is consistently positive about the atmosphere, the people who work there, and the overall quality of care. Several reviewers highlight that the staff are genuinely caring and attentive, describing the environment as clean, welcoming, and well managed. The sense that residents are treated with kindness and dignity is a common thread, and some families specifically note that the facility did a great job with their loved ones, such as a grandfather, indicating personalized and compassionate care.
Many accounts emphasize the quality of the caregiving staff. Reviewers repeatedly mention friendly, supportive, and caring employees who treat residents well and create a warm, respectful environment. Statements like "great employees," "friendly staff," and "well taken care of" recur throughout the feedback. Some reviewers even describe the staff as having a touch of grace for loved ones, suggesting not only competence but a compassionate touch in daily interactions. The facility is often praised for maintaining a clean, pleasant setting where residents appear happy and well cared for, which helps reassure families who are seeking a secure and nurturing place for their relatives.
The management and overall operation are also highlighted positively by several reviewers. Phrases such as "well-managed and respected facility" and "run by genuinely caring staff" appear repeatedly, underscoring a belief that the leadership supports high standards of care. One review points to "amazing employees and an even better owner," suggesting that leadership quality translates into frontline care. Another reviewer notes that the facility maintains high care standards and sustains positive relationships with other healthcare providers, which adds credibility to the reputation for reliable, professional service.
Transparency and openness are other recurring themes. A reviewer who stopped by unannounced found the staff receptive to drop-in visits, questions, and inquiries about their family member's care. The same visitor expressed a strong willingness to place their own mother there, a powerful endorsement that emphasizes trust-building through unplanned, in-person interactions. The observations of a clean facility and responsive staff further reinforce the impression that A Touch of Grace is approachable and trustworthy for families who want to monitor their loved ones' well-being.
However, the picture is not entirely one-sided. There are clearly voiced concerns from a subset of reviewers who describe the management as poor or unprofessional. Some reviewers mention sketchy or unprofessional behavior and express strong reservations about bringing loved ones to the facility. One reviewer explicitly says it's not a good place for an elderly family member, citing bad management that mistreats employees. This contrasting feedback highlights that, while many families have had positive, reassuring experiences, others have encountered or perceived governance or conduct issues that warrant caution and due diligence.
Among the mixed feedback, practical care aspects surface as notable points of consistency. Several reviewers acknowledge that the staff effectively manage residents' daily needs, including medication administration and basic daily routines. Others point out that staff work to provide a healthy living environment, including nutrition and overall care, and that the facility offers a comfortable, "cute" home-like ambiance with a pleasant atmosphere. These practical affirmations contribute to the overall sense that A Touch of Grace can deliver reliable daily care and a nurturing environment when managed well and staffed by engaged caregivers.
Taken together, the reviews paint a picture of a facility that many families find comforting and dependable. The positive experiences emphasize heartfelt care, clean and welcoming surroundings, and supportive, attentive staff who treat residents with dignity. Leadership and management are frequently cited as strong contributors to quality. Yet there are clearly voiced concerns about management conduct from some reviewers, reminding prospective families to perform their own visits and assessments, ask detailed questions, and observe firsthand how staff interact with residents. For those seeking memory care, A Touch of Grace presents a compelling option for many, with room for careful due diligence to ensure it aligns with individual expectations and needs.
Touch Of Grace in Medford, OR is an assisted living community that offers both board and care home services as well as memory care. Residents can enjoy a variety of amenities including a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, move-in coordination assistance, outdoor spaces, telephone access, and Wi-Fi/high-speed internet.
The highly trained staff at Touch Of Grace provide personalized care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure residents receive the necessary medical care. Specialized programs are available for individuals with dementia or mild cognitive impairment.
Residents can expect delicious meals prepared and served by the dedicated staff who can accommodate special dietary restrictions. A mental wellness program is also offered to promote emotional well-being among residents.
Transportation arrangements are available for medical appointments and there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for convenience and easy access to amenities and services.
Touch Of Grace provides a comfortable and supportive environment where residents can live independently while receiving the assistance they need.
Touch Of Grace is located at 2156 Brookhurst Street, Medford, OR 97504 in Jackson County, Oregon
Touch Of Grace's comprehensive features significantly enhance the quality of life for residents with dementia or Alzheimer's disease by addressing their unique needs with personalized care. Assistance with dressing and bathing helps maintain dignity and personal hygiene, while medication management ensures that residents adhere to prescribed treatments, reducing health risks. Meal preparation tailored to dietary requirements not only promotes nutritional health but also creates a comforting routine. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, complemented by seamless coordination with healthcare providers for holistic health oversight. Support with activities of daily living fosters independence in a safe environment, while 24-hour supervision provides reassurance and immediate assistance when required. The dementia waiver enables tailored care approaches, alongside specialized memory care programming designed to engage cognitive functions positively. Furthermore, integrating a mental wellness program addresses emotional well-being, essential in managing mild cognitive impairment and enhancing overall quality of life within the community.
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