Oswego Place By Bonaventure

Pros

• The staff at Oswego Place is extremely friendly, welcoming, and flexible, making residents feel comfortable and valued.
• The environment is clean and well-maintained, contributing to a pleasant living experience for residents.
• Residents appreciate the variety of activities available, promoting social interaction and engagement within the community.
• Many families find reassurance in the quality care provided, including medication management and meal services that meet their loved ones' needs.
• Overall experiences indicate that the physical facility is nice, with clean rooms and a family-oriented atmosphere that residents enjoy.
• The management is responsive to concerns and actively works to make improvements within the community.
• Several reviews highlight positive interactions with staff members who are accommodating and attentive during challenging situations for families.

Cons

• The food at Oswego Place is overly salty and unhealthy, offering limited options for residents, particularly those with dietary restrictions like diabetes.
• There was significant staff turnover, leading to chaos for both residents and their families.
• The facility felt dark and unwelcoming during tours, and the tour guide made inappropriate political comments that were not appreciated.
• Communication among staff and management was poor, creating confusion about which staff members were responsible for care.
• A new executive director created an intimidating atmosphere, leading to dissatisfaction among residents regarding leadership and care quality.
• There were multiple instances of inadequate maintenance responses, such as unresolved issues with a resident's window that raised safety concerns.
• Despite high monthly fees exceeding $6,000, residents felt they received insufficient care and support due to being short-staffed.
• Transportation services for medical appointments were lacking, making it difficult for residents requiring regular visits like dialysis to get adequate support.

Review

Oswego Place Assisted Living Community has received a mix of feedback from residents and their families, highlighting both positive aspects and significant shortcomings in care, food quality, and overall management. While some individuals appreciate the friendly staff, clean environment, and the small community feel, others express serious concerns regarding service consistency and oversight due to high staff turnover. Many reviewers noted initial satisfaction with the facility's ambiance and staff interactions during tours but later experienced disillusionment as their needs for quality care became apparent.

A common thread in the reviews is the commendation of the staff’s friendliness and willingness to help. Several residents emphasized that the team was welcoming, accessible, and accommodating during challenging times. Communication was frequently highlighted as excellent by family members who appreciated how responsive management was to questions regarding their loved ones’ care. Moreover, some individuals mentioned a genuine effort from higher management—specifically the Executive Director and Marketing Director—to improve conditions at Oswego Place.

However, contrasting these positive notes are significant criticisms regarding food quality and care services. Numerous reviews mentioned that meals were overly salty or unhealthy; one resident specifically called for healthier options like fresh salads and fruits rather than ice cream desserts. Families expressed frustration over dietary limitations for diabetic residents who struggled with menu choices. Furthermore, instances of inconsistent care services were reported—residents voiced dissatisfaction about being neglected due to staffing shortages or having caregivers they barely got to know because of agency staffing reliance.

Of equal concern are several accounts highlighting a lack of internal communication within leadership at Oswego Place. Some reviewers reported feeling left in the dark concerning which staff members were responsible for certain tasks or issues. This sense of chaos extends to observations about high employee turnover leading to instability among caregivers—a factor that directly impacts residents' comfort levels and confidence in their care. One reviewer lamented feeling uncomfortable about leaving a loved one in an environment described as tumultuous.

The physical setup of Oswego Place also received mixed reviews during tours—while some visitors found it inviting with friendly greetings from staff members eager to assist new residents, other experiences painted a less favorable picture filled with poor impressions rooted in facility lighting or perceived inadequacies during guided visits. A recurring theme involved dissatisfaction when tour guides failed to address basic inquiries about costs or room availability competently; such instances led potential residents to reconsider their options altogether.

Despite these prevailing issues regarding food service, staffing challenges, and internal management struggles, several reviews do echo sentiments of gratitude toward aspects like social activities available for residents which could enhance socialization opportunities—and even satisfaction with meal offerings by certain individuals who enjoyed them greatly despite collective complaints from others. As such, while Oswego Place may hold appeal for some due to its friendly atmosphere and commitment from certain managerial figures towards improvements, prospective residents are encouraged to visit unannounced for candid conversations with current occupants before deciding on this community as their long-term home.

Located in the charming city of Lake Oswego, Oregon, this neighborhood offers a variety of amenities to suit the needs of seniors looking for a comfortable and convenient place to live. With several pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. Additionally, there are plenty of cafes and restaurants nearby for dining out or grabbing a coffee with friends. The area also boasts several parks for leisurely walks or outdoor activities. Public transportation options are available for those who prefer not to drive. Overall, this part of Lake Oswego provides a well-rounded community for seniors seeking a safe and vibrant environment to call home.

Pharmacies

• Walgreens (0.5 miles)
• Northwest Compounders (0.7 miles)
• Rite Aid (2.7 miles)
• Rite Aid (3 miles)
• Walgreens (3 miles)
• Mc Cann's King City Pharmacy (3.1 miles)
• Rite Aid (3.6 miles)

Physicians

• Bridgeport Family Medicine (0.9 miles)
• Providence Immediate Care (1.1 miles)
• Oregon Spine Care (1.4 miles)
• Providence heart clinic - Cardiology (1.5 miles)
• Compass Oncology (1.5 miles)
• Women's Healthcare Associates (1.5 miles)
• Meridian Park Anticoagulation Clinic (1.6 miles)

Theaters

• Regal Bridgeport Village ScreenX & IMAX (1 miles)

Cafes

• Peet's Coffee and Tea (1 miles)
• Panera Bread (1.4 miles)
• Well & Good Coffee House (2.3 miles)
• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.1 miles)
• Starbucks (3.6 miles)
• Panera Bread (3.9 miles)

Restaurants

• John Barleycorns (1.2 miles)
• Applebee's (1.3 miles)
• McDonald's (2 miles)
• Hanko's Sports Bar & Grill (2.6 miles)
• McDonald's (2.9 miles)
• Bannings Restaurant & Pie House (3 miles)
• Stickmen Brewing Company (3.5 miles)

Hospitals

• Legacy Meridian Park Hospital (1.5 miles)
• West Linn Clinic - US Department of Veterans Affairs (5 miles)
• Hand Reconstructive Surgery NW (5.3 miles)
• Sherwood Family Medicine (5.5 miles)
• Providence Milwaukie Hospital (6.1 miles)

Parks

• Tualatin Community Park (1.8 miles)
• Ibach Park (3.6 miles)
• George Rogers Park (3.7 miles)
• Florence Pointe Park (4 miles)
• Tryon Creek State Park (4.1 miles)
• Rivervilla Park (4.2 miles)
• Cook Park Soccer Fields (4.2 miles)

Transportation

• TriMet Bus Stop ID 3655 (2.8 miles)

Places of Worship

• St John Fisher Church (5.1 miles)