Vista View Mood & Memory Care

4439 Hamrick Road, Central Point, OR 97502

For more information about senior living options: (844) 490-3973

3.3 from 7 reviews
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Assisted Living Board and Care Home Memory Care

Overall Review of Vista View Mood & Memory Care

Pros

  • pro Jennifer was amazingly caring and helpful.
  • pro The facility always seemed to be clean.
  • pro The facility was great, clean and safe.
  • pro The staff were friendly and the environment was good.

Cons

  • pro The administrator is described as a nasty person and difficult to work with.
  • pro The facility appeared to rely on medicating residents to avoid dealing with dementia stages, which was not what was paid for.
  • pro Families felt their loved one could be kicked out at any moment, which was terrifying.
  • pro Complaints were made about residents' behaviors related to dementia, implying a lack of understanding or patience.
  • pro The administrator did not acknowledge the loved one's passing and prioritized how quickly belongings could be retrieved, focusing on money.
  • pro There was a stated lack of communication, manners, or care for residents.
  • pro Items belonging to residents were reported as stolen, indicating poor accountability.
  • pro Staffing levels were allegedly far below state mandates (two staff for 20+ residents).
  • pro The acting director could not answer calls or texts and there was no management on site.
  • pro The facility was described as foul and overpriced for the level of care provided.

Review

Families describe a memory care setting that has inspired a broad spectrum of feelings, from genuine gratitude for a caregiver's kindness to deep frustration with management and care practices. One review after a year of reflection wrestles with those tensions in a very personal way. The writer explains that they waited to post any thoughts to avoid an impulsive, emotional response, but even now the concerns feel persistent. They singled out a caregiver named Jennifer as exceptionally caring and helpful, a beacon in what otherwise felt like a challenging environment. Jennifer ultimately left the facility, and while the family cannot speak for her, they insist they stand behind her and her compassionate approach.

The same account draws a sharply critical picture of the administration and day-to-day governance. The administrator is described as unpleasant and difficult to work with, with the sense that the facility would rather medicate residents to sidestep the complexities of dementia than address the stages with patient, personalized care. This critique is tied to the facility's pricing, which the family felt was exorbitant given the level of care - or lack thereof - experienced. There was a palpable fear that residents could be kicked out at any moment, a fear that was especially acute for a loved one who was still navigating the progression of their disease. The reviewer explicitly connects these feelings to the impression that the care model prioritized control and efficiency over the nuanced needs associated with dementia care.

A recurring theme centers on how difficult behaviors and routine challenges were interpreted. The family explains that complaints about a loved one - refusing showers, infrequent laundry, wearing the same clothes, or lashing out - were framed as problems with the person rather than as part of the disease process. The reviewer emphasizes that these are, in their view, expected aspects of dementia, not misbehavior to be punished or dismissed. In their reflection, the emphasis on managing appearances - rather than supporting meaningful daily care and engagement - became a core grievance. The bedside manner during critical moments, such as the passing of a family member, is called out explicitly: Kathleen, the administrator, did not offer a personal word of condolence and instead focused on how quickly belongings could be retrieved, a response that left the family feeling overlooked during a time of grief. The financial timing was also cited - the family had just paid for the month, and the desire to expedite the exit felt, in their view, more important than offering comfort.

The narrative does not stop at individual interactions. It paints a broader picture of staffing and its consequences. The writer notes that staff are overworked and that there is a low staffing level relative to resident needs, a condition they say leads to burnout over time. The facility's cleanliness was acknowledged as a positive point in this account, and the family emphasizes that visits from relatives continued weekly, with the environment appearing clean. Yet even here, the sense of systemic strain - workers stretched thin and underappreciated - permeates the account and colors perceptions of both safety and quality of care.

A second, more explosive review enters the conversation with a starkly different tone. The author proclaims the facility to be "Horrible" and unfit for a loved one, alleging a complete breakdown in communication, manners, and care. They claim that a 90-year-old grandfather's belongings were stolen, and they assert that state regulations regarding memory care staffing were not being met, citing only two staff on duty for more than 20 residents. The claim includes a lack of on-site management, with the acting director allegedly unable to answer calls or texts. The reviewer characterizes the place as foul and overpriced, and asserts they filed a complaint with the state and plan to pursue legal action over the alleged theft of the elder's belongings. This account reads like an abrupt indictment of the facility's operations and ethics.

Interwoven with these stark negatives is a separate, positive impression: one reviewer simply states, "Great clean and safe facility. Friendly staff and a good environment." This contrasting note suggests that experiences can vary dramatically depending on who is present, when, and under what circumstances. The same facility that prompts accusations of neglect and mismanagement also garners praise for cleanliness, safety, and the warmth of some staff interactions.

Taken together, the collection of reviews presents a complex and uneven picture. On one hand, there is admiration for a caregiver who stood out in her kindness and dedication, and there are recognitions of a facility that can be clean and safe with aspects of the staff who clearly care. On the other hand, there are persistent concerns about how dementia care is understood and managed, about the administration's bedside manner and responsiveness, about communication with families, and about staffing levels and the potential for disputes or legal actions related to resident belongings. For families considering this facility, these accounts underscore the importance of meeting with the management team, requesting concrete staffing ratios, observing daily operations firsthand, and speaking with current residents and families to gain a complete sense of how care is delivered on a typical day.

Features

Housing

  • 15 resident community capacity 15 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rogue Valley International (1 miles away) Rogue Valley International (1 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Vista View Mood & Memory Care in Central Point, Oregon, is a warm and inviting assisted living community that specializes in board and care home services as well as memory care. Our residents enjoy a range of amenities designed to enhance their comfort and well-being.

Our dining room provides delicious meals that can accommodate special dietary restrictions. Each living space is fully furnished, making the transition to our community seamless. Residents can also enjoy the beauty of our garden and outdoor spaces.

To ensure a clean and organized environment, we provide housekeeping services for all residents. We understand that moving can be stressful, so our dedicated staff assists with move-in coordination to make the process as smooth as possible.

Additionally, residents have access to telephone and Wi-Fi/high-speed internet services to stay connected with loved ones.

Our highly trained staff is committed to providing personalized care services based on individual needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers and offer specialized memory care programming for those with dementia or mild cognitive impairment.

For individuals requiring medication management or following a diabetes diet, our team ensures proper administration and adherence to health plans. We also offer support for end-of-life care through hospice waivers.

Residents can engage in various activities throughout the day with our scheduled daily activities program. Transportation arrangements are available for medical appointments, while many nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and physicians provide ample opportunities for outdoor excursions and social interactions.

At Vista View Mood & Memory Care in Central Point, we strive to create a compassionate environment where residents feel safe and cared for while enjoying an active lifestyle surrounded by natural beauty and convenient amenities nearby.

Nearby Places of Interest

Places of Worship

  • Shepherd of the Valley (0.2 miles)
  • Church of Jesus Christ of Latter Day Saints (2 miles)

Cafes

  • Sweet Tea Express (0.3 miles)
  • Dutch Bros Coffee (0.7 miles)
  • Dutch Bros Coffee (0.8 miles)
  • Dutch Bros Coffee (1.4 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.5 miles)
  • Dutch Bros Coffee (2.6 miles)

Hospitals

  • Clinica La (0.5 miles)

Parks

  • Don Jones Memorial Park (0.5 miles)
  • Forest Glen Park (1.1 miles)
  • Railroad Park (2.3 miles)
  • Howard Memorial Park (3.1 miles)
  • Cedar Links Park (3.5 miles)
  • Donahue Frohnmeyer Park (3.8 miles)
  • Hawthorne Park (3.8 miles)

Restaurants

  • KFC (0.5 miles)
  • Hawaiian Hut (0.6 miles)
  • Little Caesars Pizza (0.7 miles)
  • McDonald's (0.9 miles)
  • The Point Pub & Grill (1.2 miles)
  • Subway (2.1 miles)
  • Jaspers Cafe (2.2 miles)

Pharmacies

  • Sav-On Pharmacy (0.6 miles)
  • Pharmacy Express (1.2 miles)
  • Tiffany-Davis Drug Co. (1.3 miles)
  • Walgreens (1.4 miles)
  • Safeway Pharmacy (2.2 miles)
  • Fred Meyer Pharmacy (2.3 miles)
  • Wellness Compounding Pharmacy (3.3 miles)

Transportation

  • Million Air Medford (1 miles)
  • Rogue Valley International - Medford Airport (MFR) (1.3 miles)
  • Hertz Rent A Car (1.8 miles)
  • U-Haul Storage of Rogue Valley (2.3 miles)

Physicians

  • Oregon Eye & Vision Center (1.1 miles)
  • Valley Family Practice (1.2 miles)
  • Providence Medical Group - Central Point Family Practice (1.4 miles)
  • Miracle-Ear Hearing Aid Center (2.8 miles)
  • Intractable Pain Center (3.1 miles)
  • Savage James James D Savage DDS Medford (3.2 miles)
  • Hageman Mark R DDS (3.2 miles)

Theaters

  • Cinemark Tinseltown USA (3.6 miles)

Frequently Asked Questions

Where is Vista View Mood & Memory Care?
Does Vista View Mood & Memory Care provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

Assisted Living in Nearby Cities

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