Sunrise Senior Care Home

Pros

• The staff are extremely helpful, dedicated, and caring.
• Ruby and her team provide loving, attentive, and professional care.
• Sunrise Senior Care Home is impeccably clean, bright, and welcoming.
• The residents stay active and engaged through daily activities and exercises.
• The meals are fresh, nutritious, and prepared daily.
• The care team communicates clearly and coordinates with families, providing peace of mind.
• They consistently go above and beyond to meet changing needs and comfort.
• The home feels safe, comfortable, and like a true home for loved ones.
• They accommodate language and cultural needs, ensuring residents are understood and cared for.

Cons

• The reviewer criticized the owner for changing the Medicaid policy two years into a three-year private-pay agreement, noting that only one Medicaid room would be available.

Review

Sunrise Senior Care Home in Bothell stands out as a warm, family-run place where Ruby and her son pour their hearts into daily caregiving. Across numerous reviews, families consistently describe it as the absolute best in terms of how the home is run, how the staff treats residents, and how the environment feels like a welcoming, supportive community. The owners - Ruby and her daughter - are repeatedly praised for the way they lead the team, respond to questions, and coordinate care with families. A common thread is the sense that this isn't just a facility; it's a home where loved ones are treated with genuine respect, kindness, and attentiveness.

The physical setting of Sunrise Senior Care Home is repeatedly highlighted as immaculate and inviting. Reviewers describe the residence as beautiful, clean, bright, and well-maintained both inside and out. The interior is noted as spacious and tastefully decorated, with a calm, cozy atmosphere that puts visitors and residents at ease. One reviewer even calls the place "immaculately clean" and the outside "welcoming," capturing the sense that the home prioritizes a pleasant, comfortable living space as part of high-quality care. The emphasis on a pleasant, well-kept environment matches the pride shown by the staff in keeping every corner orderly and inviting.

Care at Sunrise is described as knowledgeable, compassionate, and consistently attentive. Staff members are praised for being well trained, dedicated, and capable of meeting changing needs with patience and skill. Families report that the care team not only tends to physical needs but also supports emotional well-being, often going above and beyond to ensure residents look and feel their best. One review highlights the small, thoughtful touches - like helping a resident with lipstick and blush - demonstrating the level of personal care that makes residents feel valued. The approach to care extends to health monitoring and responsive coordination with outside medical teams, which brings families peace of mind.

Communication with families and transparency are frequently cited as standout strengths. Ruby and her team are commended for keeping families in the loop, answering questions promptly, and guiding them through the care process with clear, respectful communication. Several reviewers note how easy it is to get updates, talk through concerns, and understand the care plan. The staff's willingness to assist with administrative tasks, tours, and signing forms also helps families feel supported from the first visit through ongoing care. In addition, the home's staff has made efforts to bridge language barriers by printing out key words in residents' native languages, ensuring clearer, more compassionate interactions with non-English-speaking loved ones.

Resident life at Sunrise is characterized by activity, engagement, and sociability. Reviewers describe daily activities and exercises that keep residents active and involved, with a sense that there is always something happening during visits. The community fosters conversation and interaction, and many echoes emphasize that the residents are not isolated but rather engaged and lively. The house itself is described as a place where residents can socialize comfortably, and the staff fosters an atmosphere that keeps people connected to one another and to the rhythm of daily life.

Nutrition and personal care are consistently shown to be a priority. Meals are described as fresh, healthy, and home-cooked, prepared on site with attention to quality. Families note that meals are served three times daily, sometimes with additional tea breaks, contributing to a sense of routine and well-being. Beyond sustenance, the caregivers focus on dignity and comfort - ensuring clothing, bedding, and personal hygiene are kept clean and neat, and supporting residents with grooming and appearance, especially for those who wish to maintain a certain look or self-care routine. The combination of good food and meticulous daily care reinforces the impression that Sunrise prioritizes both physical health and emotional satisfaction.

End-of-life care and hospice coordination are handled with compassion and thoughtfulness. Several reviews recount how the team supported families through challenging times, coordinating hospice plans and providing steady, respectful care as a loved one's needs evolved. In particular, families describe Ruby and her team as staying on task, communicating about changes in health and comfort, and supporting both residents and families through the emotional journey with empathy and professionalism. The sense of "going above and beyond" in these moments further reinforces the overarching message that Sunrise treats residents with the utmost care and humanity, even in the most difficult periods.

While the overall impression is overwhelmingly positive, one reviewer notes a policy change that affected their experience. They describe altering their rating to one star after the owner changed Medicaid policy two years into a three-year private-pay agreement, limiting Medicaid rooms to only one. This individual experience highlights a potential policy shift that can impact families differently, but it stands in contrast to the broader chorus of praise for ownership, staff, cleanliness, and personalized care that appears in the majority of the reviews.

Taken together, Sunrise Senior Care Home is portrayed as a deeply caring, well-run, and family-centered community. The combination of a spotless, welcoming environment, highly trained and compassionate staff, proactive communication, engaging activities, personalized daily care, and thoughtful end-of-life support creates a compelling picture of what many families seek for their loved ones. For those looking for a home where residents are treated with warmth, respect, and consistent attention, Sunrise Senior Care Home in Bothell emerges as a highly recommended choice that many families feel fortunate to have found.

Located in Central Point, Oregon, this neighborhood offers a range of amenities suitable for seniors. With several cafes such as Dutch Bros Coffee and Starbucks nearby, you can enjoy a leisurely coffee or meal with friends. For medical needs, there are various physicians and pharmacies in the vicinity including Oregon Eye & Vision Center and Sav-On Pharmacy. In terms of recreation, there are parks like Don Jones Memorial Park and Forest Glen Park for outdoor activities and relaxation. Transportation options are also convenient with Million Air Medford and Rogue Valley International - Medford Airport nearby. Overall, this area provides a mix of services and facilities that cater to the needs of seniors looking for a comfortable living environment.

Cafes

• Dutch Bros Coffee (0.3 miles)
• Sweet Tea Express (0.8 miles)
• Dutch Bros Coffee (1 miles)
• Dutch Bros Coffee (1.5 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3 miles)

Restaurants

• McDonald's (0.3 miles)
• Little Caesars Pizza (0.4 miles)
• The Point Pub & Grill (0.5 miles)
• Hawaiian Hut (0.5 miles)
• KFC (0.7 miles)
• Jaspers Cafe (2.4 miles)
• Wild River Medford (2.5 miles)

Physicians

• Oregon Eye & Vision Center (0.5 miles)
• Providence Medical Group - Central Point Family Practice (1.1 miles)
• Valley Family Practice (2 miles)
• Miracle-Ear Hearing Aid Center (3.3 miles)
• Intractable Pain Center (3.6 miles)
• Hageman Mark R DDS (3.7 miles)
• Savage James James D Savage DDS Medford (3.7 miles)

Pharmacies

• Sav-On Pharmacy (0.5 miles)
• Pharmacy Express (0.6 miles)
• Walgreens (0.6 miles)
• Tiffany-Davis Drug Co. (2 miles)
• Fred Meyer Pharmacy (2.9 miles)
• Safeway Pharmacy (3 miles)
• Wellness Compounding Pharmacy (3.9 miles)

Places of Worship

• Shepherd of the Valley (0.7 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)

Hospitals

• Clinica La (1.1 miles)

Parks

• Don Jones Memorial Park (1.2 miles)
• Forest Glen Park (1.5 miles)
• Railroad Park (2.7 miles)
• Howard Memorial Park (3.1 miles)
• Hawthorne Park (4.2 miles)
• Cedar Links Park (4.4 miles)
• Donahue Frohnmeyer Park (4.4 miles)

Transportation

• Million Air Medford (1.8 miles)
• Rogue Valley International - Medford Airport (MFR) (2.1 miles)
• Hertz Rent A Car (2.4 miles)
• U-Haul Storage of Rogue Valley (2.6 miles)

Theaters

• Cinemark Tinseltown USA (4.1 miles)