Avamere at Waterford

Pros

• The staff at Avamere Assisted Living is described as friendly, compassionate, and dedicated to providing quality care for residents.
• Residents and their families feel a strong sense of community and family-like atmosphere within the facility.
• The programs offered at Avamere are praised for being engaging and beneficial to the residents' well-being.
• Many reviewers commend the clean and well-maintained facilities, which create a pleasant living environment.
• The physical therapy services provided are noted for their kindness, professionalism, and effective treatment outcomes.
• Several individuals express that they would recommend Avamere to others in search of assisted living options for their loved ones.

Cons

• The staff is not adequately skilled to handle assisted living, leading to unfulfilled promises regarding care and activities.
• The quality of life provided at the facility was extremely disappointing, with residents being found unresponsive multiple times.
• Communication from the facility about the resident's status was slow or non-existent, causing additional distress for families.
• Some residents felt the environment was more institutional than homelike, lacking a warm and cozy atmosphere.
• There were complaints about billing practices related to physical therapy, with difficulties in obtaining refunds for overpayments.
• Overall dissatisfaction with care and support led some families to not recommend the facility at all.

Review

The reviews for assisted living facilities, specifically Avamere, present a complex tapestry of experiences ranging from deeply disappointing to commendably positive. They illuminate the varied realities faced by residents and their families, highlighting the significant impact that quality of care—or lack thereof—can have on one’s peace of mind and overall satisfaction.

On one hand, some reviewers express profound dissatisfaction with their experiences at Avamere Assisted Living. One individual recounted promises that were never fulfilled regarding essential services such as meal delivery, bathing schedules, and participation in activities for residents. The situation escalated to alarming levels when the resident was found unresponsive several times, prompting multiple visits to the emergency room. This dire account culminated with the hospital ultimately deciding to keep the resident due to inadequate care at Avamere. Attempts to communicate about her status were met with delays or no responses at all, leaving the family feeling abandoned during a critical time. Such experiences have led them to strongly advise others against choosing this facility for their loved ones.

Conversely, there are numerous glowing testimonials about Avamere that highlight exceptional staff dedication and overall positive environments. A caregiver named James shared his experience with his father post-stroke and hip fracture, praising the staff—including management and nurses—for their warmth and thoroughness in providing necessary care. The atmosphere described by James was welcoming and community-oriented, suggesting that many families find solace in knowing their loved ones are receiving compassionate attention during vulnerable times.

For employees as well, Lavishing praise on Avamere seems commonplace. New team members have expressed astonishment at the level of compassion exhibited by seasoned colleagues toward residents. The culture appears to be rooted in not only supporting those who require care but also fostering a working environment imbued with joy and camaraderie among staff members—elements that are foundational for improving service quality.

Moreover, long-term residents’ families echo sentiments of gratitude and satisfaction with the facility's approach to senior living. One family shared how they felt like part of a larger family while their parents received attention from caregivers deemed exceptional during challenging times such as end-of-life care. This deep level of personal connection resonated throughout multiple reviews where community vibes were emphasized alongside a sense of belonging within the facility.

In terms of amenities offered at Avamere—a point highlighted by various reviewers—the availability of recreational options appears robust. Families appreciate having access to features like an indoor pool utilized not just by residents but also open for other local facilities’ clients; engaging activities such as Wii bowling create an atmosphere filled with laughter and joy among participants.

Nevertheless, amidst these glowing praises lie concerning issues related primarily to administrative practices—notably billing difficulties involving insurance claims highlighted by one dissatisfied reviewer who struggled for months trying to recover overpayments without any response from management despite promises made upon entry into physical therapy programs.

As it stands now, potential residents and their families considering Avamere must navigate through this mixed bag of reviews—balancing heartwarming stories characterized by exceptional personal interactions against alarming accounts illustrating professional shortcomings that could jeopardize well-being in crucial moments. Ultimately, while some find comfort in what they describe as caring ambiance resembling home-like familiarity blended within vibrant community dynamics aided by effective teamwork among employees—the specter of variability still lingers heavily on decisions being made about future placements within assisted living arrangements.

Located in Medford, Oregon, this area offers a variety of amenities and services that cater to seniors looking for a convenient and vibrant community. With nearby physicians at Southern Oregon Orthopedics and Providence Medford Medical Center, residents have access to top-notch healthcare services. The proximity of pharmacies like Wellness Compounding Pharmacy and Rite Aid ensures easy access to medications and medical supplies. For dining options, there are diverse choices including Erawan Thai Cuisine, Jimmy John's, and Punky's Diner and Pies. Enjoying a cup of coffee is made easy with cafes like Forage Coffee and Noonie's Boba Tea nearby. Cinemark Tinseltown USA provides entertainment options while parks like Hawthorne Park offer serene green spaces for relaxation. Places of worship such as Westminster Presbyterian Church and Sacred Heart Catholic Church are within reach for spiritual fulfillment. Transportation needs are covered with U-Haul Storage of Rogue Valley and Hertz Rent A Car nearby. Overall, this part of Medford provides a well-rounded community for seniors seeking convenience, healthcare accessibility, dining options, recreation opportunities, religious fellowship, and transportation convenience.

Physicians

• Southern Oregon Orthopedics Phys & Surs (0.1 miles)
• Providence Medford Medical Center (0.1 miles)
• Noel Lesley Infusion Center at Providence Southern Oregon Cancer Center (0.2 miles)
• Keith R Berg DMD (0.2 miles)
• Savage James James D Savage DDS Medford (0.3 miles)
• Hageman Mark R DDS (0.3 miles)
• Intractable Pain Center (0.3 miles)

Restaurants

• Erawan Thai Cuisine (0.1 miles)
• Jimmy John's (0.3 miles)
• Punky's Diner and Pies (0.3 miles)
• Ahuva Bagel Co. (0.4 miles)
• Wendy's (0.5 miles)
• Taco Bell (0.7 miles)
• Subway (0.7 miles)

Pharmacies

• Wellness Compounding Pharmacy (0.2 miles)
• Rite Aid (0.3 miles)
• Mother Earth Medicines (0.9 miles)
• Oregon Farmacy (1 miles)
• Fred Meyer Pharmacy (1 miles)
• Walgreens (1.5 miles)
• Fred Meyer Pharmacy (1.6 miles)

Theaters

• Cinemark Tinseltown USA (0.4 miles)

Parks

• Hawthorne Park (0.6 miles)
• Donahue Frohnmeyer Park (0.8 miles)
• Railroad Park (1.2 miles)
• Holmes Park (1.5 miles)
• Cedar Links Park (1.8 miles)

Cafes

• Forage Coffee (0.7 miles)
• Noonie's Boba Tea (0.9 miles)
• Dutch Bros Coffee (1 miles)
• Dutch Bros Coffee (1 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (1.6 miles)

Places of Worship

• Westminster Presbyterian Church (1.2 miles)
• Sacred Heart Catholic Church (1.3 miles)

Transportation

• U-Haul Storage of Rogue Valley (1.5 miles)
• Hertz Rent A Car (1.6 miles)