Horton Plaza in Medford, OR
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1122 Spring Street, Medford, OR 97504
For more information about senior living options: (844) 490-3973
Horton Plaza is kind and wonderful to its residents, with amazing food. Danielle Stovall, the general manager, does an incredible job running the community, and Erin Osuna is loving and empathetic to the residents. Families report that Horton Plaza helps residents thrive; the facility is very clean, the staff are wonderful, and the meals and activities are excellent. The assisted living wing offers the same high-quality care and attention as the independent living area. Horton Plaza feels friendly and inviting, with up-to-date activities, field trips, and a nice dining area, and the food is above average. The staff and residents' friendliness is overwhelming; they go the extra mile to make lives happier, healthier, and more fun. The staff's foresight and adaptability have kept residents safe with grace and kindness.
The five-visitor-per-day policy makes it difficult for families to help a friend move in. The manager's actions are retaliatory and she does not seem to care about residents' care. The no-trespass notice issued against family advocates is disturbing. The room and kitchen were not up to standard and needed upgrades. The head of personal care gave the resident the wrong medication, and items disappeared from the room, suggesting mismanagement. A reviewer was kicked out for disagreeing with a policy and using a curse word, with no offered opportunity to discuss the issue. The facility is not family-friendly, and guests were treated rudely at events. The meat on lemon skewers was tough, indicating inconsistent or poor dining quality.Horton Plaza is best suited for seniors who want a lively, socially rich atmosphere with readily available staff support, and for families comfortable with a community where daily life centers on outings, meals, and a busy activity schedule. The campus offers an independent living core with an optional assisted living wing, enabling a gradual shift in care needs without moving to a different facility. Residents who prize clean spaces, accessible maintenance help, and a sense of belonging among peers will likely settle in well. The overall vibe is warm and inviting, with residents and staff described as friendly and engaged, and the dining program integrated into a robust calendar of events rather than a sterile, routine routine.
Those who should consider alternatives are families prioritizing ironclad governance, transparent care oversight, and consistently reliable clinical management. Several reviews highlight serious red flags: allegations of medication mistakes, charges for services not rendered, and missing belongings managed by staff. Family members acting as powers of attorney report being restricted or even excluded from involvement after disagreements, including coercive actions like no-trespass notices. If easy, unfettered family access, a straightforward dispute-resolution process, or highly predictable care quality are non-negotiable, other communities in Medford should be evaluated. Also, families with residents needing intensive medical or memory-care supervision may want facilities with more clearly defined care protocols and accountability.
Pros and cons line up in a way that will feel fortunate for many residents, yet cautionary for others. The strongest positives are the genuine warmth of the staff, the residents' friendliness, and the sense that staff consistently go the extra mile to support happiness, health, and engagement. Meals are described as above average with variety, and the activity lineup - field trips, lectures, movies, and trips to cultural events - keeps residents mentally and socially active. Cleanliness and prompt maintenance add a practical comfort, and the building's layout with an independent and assisted-living wing provides flexibility as needs evolve. However, these strengths do not erase concerns about governance and care reliability raised by multiple families, which can undermine trust even when daily life runs smoothly for many residents.
Management-related concerns deserve serious attention. Reports of wrong medications and disputes about who is responsible for care, coupled with allegations of items going missing and charges for services not performed, create a cloud over risk and accountability. A recurring theme involves the privacy and access to a resident by their family and legal representatives; accounts of being denied entry or facing a no-trespass directive after outspoken criticism are troubling for families seeking oversight. These elements matter because they directly affect resident safety, informed consent, and the ability to coordinate care with external providers. Prospective entrants should verify current protocols, medication practices, and the documented process for family involvement before making a commitment.
In the final assessment, Horton Plaza delivers a compelling social and living experience for seniors who value community, activity-driven days, and a personable staff base, with plenty of opportunities to enjoy meals, outings, and companionship. Yet the warnings captured in several reviews - medication and billing concerns, inconsistent care accountability, and restricted family access - cannot be dismissed. For families weighing options, use Horton Plaza as a benchmark for warmth and engagement, but pair that with a rigorous due diligence check: scrutinize medication management, review current incident and complaint handling procedures, request a transparent care plan, and speak directly with current residents and family members about daily realities. If these issues can be satisfactorily resolved or mitigated, Horton Plaza remains a viable choice; if not, a carefully chosen alternative may offer more consistent peace of mind and smoother collaboration with family caregivers.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rogue Valley International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Horton Plaza in Medford, OR is an assisted living community that offers a variety of care options and amenities to cater to the needs of its residents. With both board and care home as well as independent living options available, individuals can choose the level of assistance that best suits their requirements.
The community provides a range of amenities to enhance the comfort and convenience of its residents. These include access to cable or satellite TV for entertainment, devotional services off-site for spiritual fulfillment, and a dining room where nutritious meals are served. The accommodations are fully furnished, allowing residents to settle in easily. There are also indoor common areas where social interactions can take place, as well as outdoor spaces such as gardens for recreation.
Care services at Horton Plaza cover various aspects of daily living assistance. Trained staff are available to provide support with tasks such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. For individuals with specific dietary needs, specialized meal preparation is offered, including diabetic care and special dietary restrictions.
Transportation arrangements are made for medical purposes and doctors' appointments. In addition to these services, housekeeping assistance is provided to maintain cleanliness and tidiness in the living spaces.
To promote an active lifestyle, Horton Plaza organizes community-sponsored activities on a regular basis. There are also opportunities for devotional activities off-site for those who seek spiritual engagement. Scheduled daily activities help keep residents engaged and entertained throughout their stay.
Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters, Horton Plaza offers convenience in terms of accessing essential services and recreational opportunities within the surrounding area.
Overall, Horton Plaza provides a caring environment where individuals can receive personalized assistance while enjoying a range of amenities and services designed to enhance their quality of life.
This part of Medford, Oregon offers a variety of amenities that may be appealing to seniors looking for a convenient and bustling neighborhood. With a range of dining options such as Erawan Thai Cuisine, Jimmy John's, and Punky's Diner and Pies in close proximity, residents can enjoy delicious meals without having to travel far. Additionally, there are several pharmacies nearby including Wellness Compounding Pharmacy and Rite Aid for easy access to medications. For outdoor leisure activities, parks like Donahue Frohnmeyer Park and Hawthorne Park provide opportunities for relaxation and exercise. Places of worship such as Westminster Presbyterian Church and Sacred Heart Catholic Church cater to spiritual needs. Public transportation options like U-Haul Storage of Rogue Valley and Hertz Rent A Car offer convenience for those who may not drive. Overall, this area presents a vibrant and accessible community for seniors looking to settle in Medford.
Horton Plaza is located at 1122 Spring Street, Medford, OR 97504 in Jackson County, Oregon
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
