Avamere At Three Fountains

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  • Interior

    A well-organized hospital room with two beds, a sink, and chairs, designed for patient care.

  • Decor

    A cozy living room with a television, two chairs, a sofa, and wall artwork.

  • Living Room

    A cozy living room with modern furniture and decorative artwork.

  • Architecture

    An indoor swimming pool with bright lighting and large windows.

  • Bedroom

    An empty hospital room with a bed, two chairs, and a window, creating a clean and quiet atmosphere.

  • Windows

    A spacious gym equipped with exercise machines and large windows.

  • Dining

    A well-lit dining area with neatly arranged tables and chairs, adorned with decorative paintings.

  • Lighting

    A well-lit, spacious lobby area with seating arrangements and decor.

  • Television

    A clean, well-lit hospital room with a single bed and a wall-mounted television.

  • Cabinets

    An empty barber shop with wooden floors and styling chairs.

  • Exercise Equipment

    A well-equipped gym with various exercise machines and fitness tools.

  • Office

    A reception desk in a well-lit office environment, featuring computers and organized workspace.

  • Healthcare

    A clean and spacious hospital room with two patient beds.

  • Spacious

    A spacious dining room with neatly arranged tables and chairs, featuring bright lighting and a welcoming atmosphere.

Avamere At Three Fountains

835 Crater Lake Avenue, Medford, OR 97504

For more information about senior living options: (844) 490-3973

2.7 from 49 reviews
5 stars
16
4 stars
4
3 stars
3
2 stars
2
1 stars
24

Skilled Nursing Facility

Overall Review of Avamere At Three Fountains

Pros

  • pro The staff at Avamere Three Fountains provides great care.
  • pro The care is of very high quality, with staff who are caring, compassionate, friendly, and respectful.
  • pro Calls for assistance are answered promptly day and night.
  • pro The therapy is practical and focused on helping residents regain function before discharge.
  • pro Meals are tasty with menu choices, and light snacks are available.
  • pro The facility is clean, fresh, and well maintained.
  • pro There is no hint of the typical disinfectant smell noted in care facilities.
  • pro CNAs and nurses are superb.
  • pro The office staff is professional, knowledgeable, and always helpful.
  • pro The rooms are nice, well lit, and provide a pleasant environment for visits.

Cons

  • pro They conducted an unsafe discharge of a family member who was septic and had pneumonia.
  • pro The facility is not equipped to handle the elderly, the sick, and infirm, or recognize when a patient is dying.
  • pro They claimed that livestock receive better care than the reviewer's mom did at Three Fountains.
  • pro The onsite staff did not treat the father with kindness, nor was he well cared for.
  • pro Getting the father out of the place was a mess of paperwork and poor communication by the staff.
  • pro They tried to charge for an extra four days even though the patient was released.
  • pro They lost all her clothes and tried to keep her own wheelchair.

Review

Avamere Three Fountains in Oregon has clearly drawn a wide spectrum of experiences from those who have spent time there, with many guests praising the warmth and dedication of the staff, the quality of rehabilitation services, and the overall environment, while a smaller number express serious concerns about safety, communication, and billing practices. The common thread across many reviews is a strong sense that the facility can deliver compassionate, professional care when the system allows it, and that the people who work there often go above and beyond to support residents and their families.

Several witnesses recount positive, highly detailed experiences. One couple spent 2.5 weeks there after a car accident, receiving physical and occupational therapy alongside nursing care. They describe the care as high quality, with attentive, respectful staff who answered calls promptly, day and night. They appreciated the practical focus of the therapy - aimed at getting them functional for discharge - and praised the meals as tasty with choices at each meal and available snacks. The building atmosphere is repeatedly praised as clean, fresh, well-maintained, and free of the clinical odor some associate with care facilities. Family visitors are consistently noted as being complimentary about the staff's friendliness and the overall environment. Another guest had a similar glowing impression, highlighting professional, well-trained nurses and CNAs, an extremely helpful office staff, and an exceptional dining experience - so much so that they singled out a carrot cake they found unbelievably good, alongside a lunch featuring seafood and fruit salad that was described as truly excellent. The review also lauded the large, well-lit rooms and the general sense that residents are cared for with genuine love and attention.

Alongside these strong endorsements, there are several voices acknowledging that the facility operates within a tightly regulated industry that can complicate caregiving. One reviewer suggested that the staff "try, they really do," but feel hamstrung by regulatory constraints that affect every aspect of care. This same thread appears in a much more alarming account from another reviewer who described an unsafe discharge of a family member who was septic and had pneumonia, concluding with a stark warning to avoid the facility. The insinuation here is that discharge decisions and safety protocols may not always align with the best interests of patients, and the reviewer urged others to take caution.

Other reviews highlight the human, everyday side of caregiving. Several families shared heartfelt thanks for individual staff members who made a lasting difference in the care of loved ones. In one notably detailed account, a daughter expressed gratitude for staff who treated her mother with respect and kindness, calling out specific caregivers who braided hair, gently washed eyes, and stayed attentive to her needs. The same family recounted how staff kept them updated and supported them through the end-of-life process, with many people offering comfort during a difficult time. These narratives emphasize that, for many residents and their families, the quality of interpersonal care - from private moments to routine daily updates - matters deeply.

There are also voices that present mixed or concerns-based perspectives. Some reviewers describe experiences that left them uneasy about the facility's operations. A former patient's family described a perceived failure in communication and kindness during a difficult transition, and another account explicitly questions the facility's preparedness to meet the needs of the elderly and infirm, suggesting that the place was not equipped to handle certain medical realities. One reviewer even claimed a broader, almost hyperbolic dissatisfaction, asserting that "livestock receive better care" than their loved one received at Three Fountains, a statement that underscores the emotional weight and frustration behind such criticism. A few posts also described electrical and safety concerns, while others warned about potential financial or administrative tensions, including accusations of overcharging when discharge timing was manipulated for billing purposes and claims about losing personal belongings.

Amid the louder warnings and the emphatic praise, there are instances of strong reassurance from residents' families, including positive remarks about the facility's response to Covid-19 protocols and the manner in which visitors could resume contact when state guidelines permitted. Positive reviews often mention the personal warmth of individual caregivers - nurses, CNAs, and support staff - whose kindness and professionalism stood out in the moment. One reviewer, who had their mother on long-term care for several years, highlighted several staff members by name for their ongoing care and empathy, and noted moments of daily life that made a tangible difference, like offering ice cream or ensuring a comforting presence when the family was facing a loss.

On the administrative side, there are mentions of both commendable coordination and critical experiences with discharge planning and insurance considerations. In one case, a mother's knee-replacement rehabilitation was followed by discussions about how long care would be needed, with a warning about potential insurance implications if a patient signs out AMA (against medical advice). Other posts describe more troubling financial concerns, including allegations of unnecessary delays, paperwork burdens, and miscommunications that created anxiety for families navigating complex medical and financial decisions. The recurring theme is that strong clinical care and compassionate daily interactions can coexist with stressful administrative processes, and that the latter can severely color overall impressions of the facility.

Overall, Avamere Three Fountains appears to deliver a patchwork of experiences that range from exceptionally positive to seriously concerning. For many families, the staff - CNA and nurse teams, social workers, office personnel, and specialists - provide thoughtful, individualized care that respects residents' dignity, with clean facilities, nutritious meals, and a welcoming atmosphere that supports healing and social connection. For others, issues around discharge safety, communication gaps, possible abuse of policy for billing purposes, and perceived understaffing or mismanagement dramatically alter their view of the facility. The common thread among all these accounts is the essential importance of attentive, transparent, and well-coordinated care - along with a health system and administrative framework that can consistently support it, even under regulatory and financial pressures.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rogue Valley International (3 miles away) Rogue Valley International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avamere At Three Fountains in Medford, OR is a remarkable assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, and each apartment is equipped with cable or satellite TV for entertainment.

Residents at Avamere At Three Fountains also have access to community-operated transportation for easy mobility. A computer center is available for those who wish to stay connected digitally, while a small library provides a cozy space for reading and relaxation. The fitness room allows residents to stay active and maintain their physical health, while the gaming room offers opportunities for fun and social interaction.

The outdoor space at Avamere At Three Fountains includes a beautiful garden where residents can enjoy fresh air and nature. Housekeeping services are provided to maintain cleanliness and tidiness within the community, giving residents more time to focus on the things they love. Each apartment features private bathrooms, ensuring privacy and convenience.

Restaurant-style dining is offered at the community's dining room, providing delicious and nutritious meals prepared by skilled chefs. Special dietary restrictions are accommodated to cater to individual needs. In addition to regular dining options, assistance with meal preparation and service is available if needed.

Avamere At Three Fountains also prioritizes the well-being of its residents through various care services. A 24-hour call system ensures that assistance is just a button away whenever needed, while 24-hour supervision provides peace of mind for both residents and their families.

The dedicated staff at Avamere At Three Fountains provide assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure comprehensive care for all residents. Medication management is available to ensure medication schedules are adhered to properly.

The community places emphasis on mental wellness with its mental wellness program designed to support emotional well-being. Transportation arrangements are made for both non-medical needs and medical appointments, making it easy for residents to travel as needed.

Residents of Avamere At Three Fountains can also enjoy a variety of activities. Concierge services are available to assist with any needs or inquiries, while fitness programs promote active lifestyles. Planned day trips and daily activities organized by staff offer opportunities for residents to engage socially and pursue their interests.

Located conveniently in Medford, OR, Avamere At Three Fountains benefits from its proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and theaters. This ensures that residents have easy access to amenities and services within the surrounding community.

Avamere At Three Fountains provides a warm and supportive environment where seniors can thrive while receiving the care they need.

Nearby Places of Interest

Restaurants

  • Erawan Thai Cuisine (0.1 miles)
  • Jimmy John's (0.3 miles)
  • Punky's Diner and Pies (0.4 miles)
  • Ahuva Bagel Co. (0.4 miles)
  • Wendy's (0.5 miles)
  • Taco Bell (0.7 miles)
  • Subway (0.8 miles)

Physicians

  • Providence Medford Medical Center (0.1 miles)
  • Southern Oregon Orthopedics Phys & Surs (0.2 miles)
  • Keith R Berg DMD (0.2 miles)
  • Noel Lesley Infusion Center at Providence Southern Oregon Cancer Center (0.2 miles)
  • Savage James James D Savage DDS Medford (0.3 miles)
  • Diabetes & Endocrinology Clinic (0.3 miles)
  • Hageman Mark R DDS (0.4 miles)

Pharmacies

  • Wellness Compounding Pharmacy (0.2 miles)
  • Rite Aid (0.3 miles)
  • Mother Earth Medicines (0.9 miles)
  • Oregon Farmacy (1 miles)
  • Fred Meyer Pharmacy (1.1 miles)
  • Walgreens (1.5 miles)
  • Fred Meyer Pharmacy (1.6 miles)

Theaters

  • Cinemark Tinseltown USA (0.4 miles)

Parks

  • Hawthorne Park (0.6 miles)
  • Donahue Frohnmeyer Park (0.8 miles)
  • Railroad Park (1.2 miles)
  • Holmes Park (1.5 miles)
  • Cedar Links Park (1.8 miles)

Cafes

  • Forage Coffee (0.7 miles)
  • Noonie's Boba Tea (1 miles)
  • Dutch Bros Coffee (1 miles)
  • Dutch Bros Coffee (1 miles)
  • Starbucks (1.2 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Starbucks (1.6 miles)

Places of Worship

  • Westminster Presbyterian Church (1.1 miles)
  • Sacred Heart Catholic Church (1.3 miles)

Transportation

  • U-Haul Storage of Rogue Valley (1.5 miles)
  • Hertz Rent A Car (1.7 miles)

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