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2.7 from 51 reviews
5 stars
16
4 stars
5
3 stars
3
2 stars
2
1 stars
25
Overall Review of Avamere At Three Fountains
common16 reviews mention this
Care quality varies by staff
Residents describe both very caring staff and serious gaps in care.
Many reviews highlight compassionate, respectful caregivers, with families saying help was friendly and attention was prompt. Several reviewers specifically mention nursing aides and nurses answering calls, providing day-to-night support, and treating residents with dignity. At the same time, other reviews describe short staffing and instances where basic needs were not met in a timely way, including delayed help with toileting and bathing. A few families also report breakdowns in professionalism around discharge and communication.
caveat13 reviews mention this
Understaffing and basic-needs failures
Multiple reviews cite understaffing that left residents waiting for help.
Several reviewers say the facility was short staffed, leading to delays with toileting, medication, and getting assistance when call buttons were used. A few accounts describe unsafe incidents involving falls or failures to respond promptly to urgent needs. Others describe problems with discharge communication, including paperwork and reports not aligning with what families expected. There are also comments that residents canāt consistently get timely support to maintain independence or safety.
caveat7 reviews mention this
Cleanliness and condition complaints
Some reviews describe unclean conditions and unpleasant odors.
Alongside positive notes about the building being clean and well maintained, multiple reviews mention unsanitary conditions. A few reviewers describe strong odors and report seeing hygiene issues like staff not using disinfectant or not washing hands. Others characterize the facility conditions negatively during short stays. Overall, cleanliness impressions appear inconsistent across reviewers.
common9 reviews mention this
Food is praised and criticized
Residents and families describe meals ranging from tasty to disappointing.
Some reviews say meals were tasty, sufficient, and offered menu choices, with lighter snacks available as well. A few reviewers also mention being able to enjoy specific items as a guest or praising the overall food quality. Other reviews are sharply negative, describing poor food, food served not meeting expectations, or even reports that meals looked unappetizing. Taken together, dining experiences are mixed across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Avamere At Three Fountains on seniors.fyi includes 20 photos including images showing interior, healthcare, lighting, dining, bedroom, decor, windows, exercise equipment, and more.
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Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
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