Avamere At Three Fountains in Medford, OR
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Information last verified:
835 Crater Lake Avenue, Medford, OR 97504
For more information about senior living options: (844) 490-3973
Avamere Three Fountains was an amazing experience. The staff at Avamere Three Fountains are amazing and provide great care. The care provided was of very high quality, with staff who were caring, compassionate, friendly, and respectful. Meals were tasty and satisfying, with menu choices at each meal and snacks available. The facility was clean, fresh, and well maintained. Families visiting Avamere at Three Fountains were complimentary, noting how friendly the staff were and that there was no strong disinfectant odor. The CNAs and nurses are superb. The food is excellent.
The facility is described as not equipped to handle the elderly or seriously ill, and unable to recognize when a patient is dying. The reviews allege neglect that contributed to a loved one’s death. The discharge process is described as unsafe and poorly communicated. The staff are characterized as rude and under-staffed, with critical items like hearing aids and clothes going missing. Management is criticized for broken promises, poor leadership, and cynical corporate blame. The building is described as dirty and unsanitary, with odors of urine. There are reports of theft from patient rooms and mismanagement of belongings. Food quality is criticized as poor, sometimes served cold or in unacceptable conditions. There are accusations of retaliation against those who complain and a perception that concerns are ignored.Avamere At Three Fountains in Medford is best suited for families seeking short-term rehabilitation with a clear emphasis on functioning again, where therapy is integrated with nursing care and staff are frequently described as caring, responsive, and genuinely engaged in the resident’s progress. The community shines when the priority is to restore mobility, rebuild independence, and return a loved one home or to a less intense setting. Those who need consistent, long-term oversight, reliable administrative discipline, and rigorous safeguarding of belongings may want to consider alternatives. Families should expect strong frontline warmth and practical therapy, but recognize this is a facility that carries a wide range of experiences beyond the glossy first impression.
On the upside, the strongest, most consistent themes point to high-quality bedside care from dedicated CNAs and nurses, and therapy teams that tailor plans to real-world needs. Families repeatedly note prompt assistance calls, compassionate and respectful treatment, and a therapy program that emphasizes practical gains in function. The environment often earns praise for cleanliness, fresh appearance, and food quality, with many visitors reporting pleasant places to sit and visit. When staff are on point, residents feel supported, and families observe meaningful progress in daily living tasks. In short, for rehab-and-recovery moments, the care team can be excellent, and the setting is generally welcoming.
Yet the drawn-out reality for many families is starkly complicated by significant negatives that recur across multiple accounts. Chronic under-staffing and inconsistent coverage are repeatedly cited, leading to slow response times, missed cues, and unsettled care rhythms. There are grave concerns about discharge practices, sometimes described as unsafe or mismanaged, and a subset of reviews allege neglect or mistreatment. Instances of lost clothing, hearing aids, or other belongings surface repeatedly, eroding trust and amplifying anxiety for families navigating transitions. Billing and insurance communication can be opaque, with troubling anecdotes about charges tied to longer stays or AMA decisions. Management turnover and variable leadership responses further color the experience, making accountability feel episodic rather than systemic.
These pros do not disappear in light of the cons, but they can offset risk when rehabilitation is the explicit objective and when frontline caregivers are empowered and supported. The most credible positives, genuine, personable care from aides and nurses; a therapy program that yields tangible functional gains; clean facilities and good meals, remain meaningful, especially for residents who respond well to consistent hands-on support and goal-driven therapy. Families that can closely monitor daily care and maintain open channels with staff often see a workable balance where progress is achieved even amid procedural flaws. The question becomes whether the hope of strong rehab outcomes outweighs the likelihood of staffing gaps and administrative friction.
Decision makers should pursue concrete, non-ambiguous assurances before committing. Inquire about current staffing ratios on each shift and the stability of supervisory leadership; press for direct, ongoing access to front-line caregivers and to the person coordinating therapy and medical management. Obtain a clear, written rehabilitation plan with an anticipated length of stay and criteria for discharge, and verify the process for handling changes if care needs shift. Review the most recent state survey results and any open complaints, paying close attention to safety, medication administration practices, and incident reporting. Ask for a transparent explanation of any past incidents involving belongings, clothes, or other critical items, and establish a trusted communication plan with the administrator, social workers, and family liaisons.
The bottom line is clear: Avamere Three Fountains offers legitimate strengths in rehab-focused care and a staff culture that can feel exceptionally caring, but the facility also carries notable, persistent concerns about staffing, safety, and administrative handling. For families prioritizing consistent, dependable long-term care, or those without the bandwidth to vigilantly oversee daily operations, alternatives may be the wiser course. If choosing this community, enter with a plan: tour multiple times, interview frontline staff, review latest quality and safety records, and secure explicit expectations around communication, incident handling, and discharge readiness. The right decision will hinge on whether the anticipated rehab gains and the presence of genuinely compassionate day-to-day care can withstand the realities of staffing variability and governance challenges.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rogue Valley International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avamere At Three Fountains in Medford, OR is a remarkable assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, and each apartment is equipped with cable or satellite TV for entertainment.
Residents at Avamere At Three Fountains also have access to community-operated transportation for easy mobility. A computer center is available for those who wish to stay connected digitally, while a small library provides a cozy space for reading and relaxation. The fitness room allows residents to stay active and maintain their physical health, while the gaming room offers opportunities for fun and social interaction.
The outdoor space at Avamere At Three Fountains includes a beautiful garden where residents can enjoy fresh air and nature. Housekeeping services are provided to maintain cleanliness and tidiness within the community, giving residents more time to focus on the things they love. Each apartment features private bathrooms, ensuring privacy and convenience.
Restaurant-style dining is offered at the community's dining room, providing delicious and nutritious meals prepared by skilled chefs. Special dietary restrictions are accommodated to cater to individual needs. In addition to regular dining options, assistance with meal preparation and service is available if needed.
Avamere At Three Fountains also prioritizes the well-being of its residents through various care services. A 24-hour call system ensures that assistance is just a button away whenever needed, while 24-hour supervision provides peace of mind for both residents and their families.
The dedicated staff at Avamere At Three Fountains provide assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure comprehensive care for all residents. Medication management is available to ensure medication schedules are adhered to properly.
The community places emphasis on mental wellness with its mental wellness program designed to support emotional well-being. Transportation arrangements are made for both non-medical needs and medical appointments, making it easy for residents to travel as needed.
Residents of Avamere At Three Fountains can also enjoy a variety of activities. Concierge services are available to assist with any needs or inquiries, while fitness programs promote active lifestyles. Planned day trips and daily activities organized by staff offer opportunities for residents to engage socially and pursue their interests.
Located conveniently in Medford, OR, Avamere At Three Fountains benefits from its proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and theaters. This ensures that residents have easy access to amenities and services within the surrounding community.
Avamere At Three Fountains provides a warm and supportive environment where seniors can thrive while receiving the care they need.
Avamere At Three Fountains is located at 835 Crater Lake Avenue, Medford, OR 97504 in Jackson County, Oregon
Avamere At Three Fountains on seniors.fyi includes 20 photos including images showing interior, healthcare, lighting, exercise equipment, dining, bedroom, decor, windows, and more.
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Interior
Decor
Living Room
Architecture
Bedroom
Windows
Dining
Lighting
Television
Cabinets
Exercise Equipment
Office
Healthcare
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