Alderwood Assisted Living

Pros

• The genuine care and attentiveness of Tina, the Executive Director, greatly impressed the family and ensured a compassionate environment for residents.
• Alderwood's staff demonstrated remarkable patience and dedication, even in challenging situations, making the resident's final days filled with love.
• The sense of community among residents and staff at Alderwood created a warm and supportive atmosphere.
• The family's gratitude for finding the right place for their loved one reflects the high quality of care provided at Alderwood.
• Residents are kept actively engaged through a variety of activities led by a wonderful activities director, enhancing their overall experience at the facility.

Cons

• The care level was unacceptable at a more expensive and supposedly higher-rated hospice Assisted Living Center.
• Some residents may not be the most amiable, which can challenge staff patience.
• The facility doesn’t look as fancy as pricier places, which might lead to perceptions of lower quality.
• There are concerns about why meals are so small for the residents.
• Some residents may have chief complaints that could affect their happiness at the facility.

Review

Finding Compassionate Care: A Journey to Alderwood Assisted Living Center

Navigating the landscape of assisted living and hospice care can be a daunting process, especially when considering the well-being of a loved one. Our experience at a higher-rated, more expensive Assisted Living Center in Medford left us disheartened; the care level was unacceptable, and we felt our family member deserved so much better in her final days. It was during this difficult time that we met Tina, the new Executive Director at Alderwood. From our first interaction with her, it was clear that she possessed an authentic commitment to her residents. Her determination to ensure quality care resonated deeply with us—she reassured us that she would personally oversee our mother's needs and make certain her last days were filled with kindness.

After enrolling our mother at Alderwood, we found ourselves astonished by the attentive and patient demeanor of Tina and her staff. Even during moments when our mother was not particularly amiable—a natural occurrence in such delicate situations—they maintained their professionalism and compassion. This level of care made all the difference as they strived to create an environment where pain could be minimized and love could flourish, ultimately enriching our mother’s final experiences. Their focus on individualized attention offered a crucial comfort amidst our family’s sorrow.

At first glance, Alderwood may seem less impressive compared to other pricier facilities, which often boast luxurious decor and grand amenities. However, what we discovered was far more valuable: an authentic sense of community among both residents and staff members. The small size of the facility fostered genuine connections between individuals; it allowed for a supportive atmosphere where friendships flourished. This environment played a significant role in helping us feel at ease about placing our mother there—knowing she would be surrounded by people who truly cared for her well-being.

Reflecting upon this journey has taught me important lessons for anyone searching for quality assisted living or hospice care for their loved ones. Firstly, finding an Executive Director who is actively engaged rather than hidden behind a desk is vital; this person should know each resident's name and understand their individual needs intimately. It is essential to ensure that leadership is approachable and visible, providing a comforting presence that helps families feel secure about their choice of residence.

Secondly, speaking directly with current residents can offer invaluable insights into daily life within the facility. Hearing firsthand accounts about happiness levels—alongside any complaints—can paint a clearer picture than brochures or online reviews ever could. Additionally, if possible, staying temporarily with your loved one is highly beneficial; this allows you to witness the quality of care firsthand before making any long-term commitments. If you find subpar conditions while visiting, it's reasonable to suspect those issues will only exacerbate once you've departed.

Lastly, understanding the details outlined in contracts cannot be overstated; some facilities may impose hidden fees that burden families unnecessarily—for example, additional charges related to self-administering oxygen treatments can add hundreds of dollars unexpectedly. Knowledge about these financial elements helps families avoid unpleasant surprises that could distract from focusing on what truly matters: providing compassionate loving care during challenging times.

While Alderwood has impressed us significantly overall—especially through its remarkable activities director who keeps residents joyfully engaged—we did notice room for improvement regarding meal portions provided to residents’ daily diets. The meals felt quite small compared to other centers we had visited previously; thus addressing dining options might be something worth considering as part of enhancing resident satisfaction further.

As reflected in our family's experience at Alderwood Assisted Living Center under Tina's guidance—and alongside her dedicated staff—it is clear how pivotal compassionate engagement can become during one’s final chapters in life. We are sincerely grateful for having found such caring individuals committed not just to meeting basic needs but genuinely enhancing the quality of every moment spent there—and ultimately thankful we got it right for Mom at last! Thank you greatly again, Alderwood!

Pharmacies

• Pharmacy Express (0.1 miles)
• Walgreens (0.2 miles)
• Sav-On Pharmacy (0.6 miles)
• Tiffany-Davis Drug Co. (1.9 miles)
• Fred Meyer Pharmacy (2.7 miles)
• Safeway Pharmacy (3 miles)
• Walgreens (3.5 miles)

Physicians

• Oregon Eye & Vision Center (0.2 miles)
• Providence Medical Group - Central Point Family Practice (0.5 miles)
• Valley Family Practice (1.9 miles)
• Miracle-Ear Hearing Aid Center (3 miles)
• Intractable Pain Center (3.3 miles)
• Hageman Mark R DDS (3.3 miles)
• Valley Immediate Care (3.3 miles)

Restaurants

• The Point Pub & Grill (0.2 miles)
• McDonald's (0.4 miles)
• Little Caesars Pizza (0.5 miles)
• Hawaiian Hut (0.6 miles)
• KFC (0.8 miles)
• Jaspers Cafe (1.9 miles)
• Wild River Medford (2.1 miles)

Cafes

• Dutch Bros Coffee (0.5 miles)
• Dutch Bros Coffee (0.5 miles)
• Sweet Tea Express (1 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (2.7 miles)
• Starbucks (2.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.9 miles)
• Shepherd of the Valley (1.1 miles)
• Sacred Heart Catholic Church (4.1 miles)

Parks

• Forest Glen Park (1.2 miles)
• Don Jones Memorial Park (1.6 miles)
• Railroad Park (2.4 miles)
• Howard Memorial Park (2.5 miles)
• Hawthorne Park (3.8 miles)
• Donahue Frohnmeyer Park (4.2 miles)
• Cedar Links Park (4.3 miles)

Hospitals

• Clinica La (1.6 miles)
• Douglas Education Service District (4.5 miles)

Transportation

• Million Air Medford (1.9 miles)
• Rogue Valley International - Medford Airport (MFR) (2.1 miles)
• U-Haul Storage of Rogue Valley (2.2 miles)
• Hertz Rent A Car (2.3 miles)

Theaters

• Cinemark Tinseltown USA (3.7 miles)