Legend at Council Road

Pros

• The staff at Legend at Council Road is highly praised for being kind, accommodating, and professional, providing great care to residents.
• The facility itself is described as beautiful, clean, and modern, creating a welcoming environment for both residents and visitors.
• Many reviewers have noted that the quality of care received by residents is exceptional and has positively impacted their happiness and well-being.
• Families appreciate the variety of activities offered to residents, contributing to an engaging community atmosphere.
• The head chef has received commendations for improving the food quality and overall dining experience in the facility.
• Residents feel a sense of belonging and friendship within the community, enhancing their living experience.
• Visitors are impressed with the tours provided by knowledgeable staff who address all questions thoroughly.

Cons

• The food was awful and has been described as average or just okay by several reviewers.
• There are concerns about the quality of care not matching the beautiful facility, with reports of residents being left unattended or asleep in their plates.
• The corporate management does not respond to families, causing frustration and a feeling of neglect among residents' families.
• Some families feel that while the staff is friendly, there is a lack of activities and engagement for the residents.
• Despite some positive experiences, some reviewers noted that the facility did not have a home-like atmosphere and felt impersonal.
• There were complaints about insufficient staffing during nighttime hours in memory care, leading to concerns about resident supervision.
• The dining menu lacks nutritional value and has been criticized for inconsistency in quality and service due to kitchen issues.
• Several reviews mentioned changes in kitchen staff impacting food quality, with no apparent resolution in sight.
• While some aspects of the community have improved recently, past experiences indicated disengaged activities that contributed to lower satisfaction initially.

Review

The experiences of residents and families at The Legend at Council Road reveal a complex tapestry of care, community, and areas for improvement. As a facility catering to varying levels of care, including assisted living and memory care, it has garnered both praise and criticism, illustrating the multifaceted nature of elder care environments.

Many reviewers expressed their gratitude toward the staff at The Legend. Families noted that the team was accommodating, friendly, and attentive to the needs of their loved ones. A recurring theme highlighted was the exceptional dedication shown by caregivers and management alike; one family shared how helpful staff had been in transitioning their father from skilled nursing to memory care. Numerous reviews echoed sentiments praising specific caretakers, with descriptions such as "professional," "kind," and "caring" frequently surfacing. The commitment of staff often led families to feel reassured about leaving their loved ones in capable hands.

Despite these positive accounts regarding staff interactions, concerns were raised about broader operational aspects of the facility. Several reviewers criticized the quality of food served in the dining room, describing it as “awful” or “just okay,” which detracted from what could be an otherwise enriching experience for residents. One particularly troubling account mentioned residents being left unattended after meals and even falling asleep in their plates due to insufficient staffing support during evening hours. This pointed out a significant gap in service that many felt needed urgent attention.

Moreover, while some visitors were impressed with the initial tour—finding the facility aesthetically pleasing and well-maintained—the underlying issues overshadowed these impressions for others. Comments indicated that although physical spaces were inviting and designed with resident comfort in mind (such as large rooms and airy layouts), there seemed to be a disconnect between appearance and actual resident engagement within those spaces. Reviewers noted that activities offered varied significantly in quality; some days residents participated actively while other times they were left watching television or napping.

In terms of community atmosphere, several reviewers conveyed a sense of belonging among both staff and residents. Many noted warm interactions not just from caregivers but also from fellow residents who created a friendly ambiance conducive to making new friendships—a critical factor for individuals adjusting to new living situations later in life. Yet this sense of community was sometimes tempered by calls for more engaging activities that could enhance cognitive stimulation among residents.

On a hopeful note, there have been reports indicating recent improvements under new leadership with renewed initiatives aimed at enhancing resident experience through better food services and activity programming—an encouraging sign amid criticism about previous management decisions that may have impacted overall satisfaction levels among families seeking care for their loved ones.

Ultimately, while there are clear elements of excellence linked to compassionate individual care at The Legend at Council Road, notable areas requiring immediate attention remain glaringly apparent—especially concerning food quality, adequate staffing levels during critical times like mealtime or evenings, and ensuring meaningful engagement through diverse activities tailored to meet various resident needs. Future enhancements could solidify its reputation as not only a place where residents feel safe but also one where they thrive mentally and physically amidst supportive connections forged with both staff members and fellow residents alike.

This part of Oklahoma City, Oklahoma offers a convenient and diverse range of amenities for senior living. With multiple pharmacies including Walgreens and CVS nearby, access to healthcare services is easily accessible. There are various dining options such as McDonald's, Braum's, and Chelino's Mexican Restaurant within a short distance, providing plenty of choices for meals. Additionally, there are reputable physicians and hospitals in close proximity, including INTEGRIS Family Care Memorial West and Oklahoma Heart Hospital. For leisure activities, residents can enjoy the serene surroundings of parks like Hefner Park and Seminole Pointe Park. The community also has several places of worship for spiritual fulfillment. Overall, this area provides a mix of healthcare facilities, dining options, and recreational spaces that cater to the needs of seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (4 miles)
• Walgreens (5 miles)

Restaurants

• McDonald's (1 miles)
• Braum's (1 miles)
• McDonald's (1.4 miles)
• Wendy's (1.7 miles)
• Chelino's Mexican Restaurant (2.6 miles)
• McAlister's Deli (4.4 miles)
• Lumpy's Sports Grill (4.9 miles)

Cafes

• Panera Bread (2.1 miles)
• Panera Bread (5.9 miles)
• Starbucks (7.5 miles)

Physicians

• INTEGRIS Family Care Memorial West (2.5 miles)
• Oklahoma Otolaryngology Associates, Mercy Doctors Tower (3.5 miles)
• Hanger Prosthetics & Orthotics (3.7 miles)
• Children's Eye Care (4 miles)
• Oklahoma Vein Specialists (4.6 miles)
• Total Primary Care (4.6 miles)
• Duhon, Lisa North May Va Clinic (4.9 miles)

Hospitals

• Oklahoma Heart Hospital (3.6 miles)
• Lakeside Women's Hospital (4 miles)
• The Children's Center (5.4 miles)
• Kevin O'Neal, DO (5.8 miles)
• Integris Physicians Building D (5.8 miles)
• McBride Clinic Orthopedic Hospital (8.2 miles)

Transportation

• Atlantic Aviation (3.9 miles)
• Interstate Helicopters (3.9 miles)

Places of Worship

• Crossings Community Church (4.7 miles)
• Village Baptist Church (5 miles)
• Mayflower Congregational Church (5.2 miles)
• Quail Springs Baptist Church (5.3 miles)

Parks

• Hefner Park (5.4 miles)
• Seminole Pointe Park (6.3 miles)
• Davis Park (7.1 miles)
• The Park at Traditions (8.2 miles)