The Lakes in Oklahoma City, OK
Save5701 West Britton Road, Oklahoma City, OK 73132
For more information about senior living options: (844) 490-3973
The Lakes in Oklahoma City is best suited for families seeking a warm, relationship-driven setting where daily care feels personal and attentive. This community often earns trust through hands-on staff who appear genuinely invested in residents' comfort and well-being, with a strong emphasis on a humane, supportive atmosphere for seniors who need long-term nursing, hospice, or dementia-related support. The environment rewards families who value staff proximity, consistent caregiving, and a home-like feel over clinical polish alone. For those who require absolute simplicity in the admissions process and airtight transparency around eligibility, though, this is a place to approach with precise questions. Alternatives may be wiser when intake criteria and communications are non-negotiable priorities.
Pros show up in the day-to-day experience: a well-staffed operation where caregivers look ready to handle whatever comes, rooms that aren't dark or stuffy, and residents who are kept clean, engaged, and alert. Families commonly recount nurses and aides who respond promptly, a culture that treats residents like family, and administration that is accessible and clearly caring. The care team - nurses, aides, therapists, cooks - comes across as cohesive, with administrators who often earn genuine gratitude for listening and taking action. Even in routine moments, the setting feels bright, safe, and purpose-built for comfort, with architecture and d?cor that soothe rather than overwhelm.
Yet the catalog of issues cannot be ignored. Accounts of admission delays or outright denials with insufficient explanation hint at a process that can feel opaque, especially when families face urgent needs. Respite care for a dementia patient produced a troubling scene - an injury with no timely notification - and a broader sense that staff might be unprepared for crisis or unresponsive to family concerns. Complaints about missing personal items, rude phone interactions, and admissions staff described as snarky or condescending further complicate trust. Some reviews openly question the facility's capacity to care for advanced dementia, and a few families report that communication does not consistently follow through on promises.
When weighted against the positives, the Lakes' strengths in day-to-day care and staff relationships often carry significant weight for families, especially those seeking compassionate, hands-on support for ongoing needs or hospice involvement. The personal warmth, visible dedication of frontline teams, and a culture of caring can translate into meaningful, comforting days for residents and peace of mind for relatives. However, the main drawbacks - unclear or inconsistent admissions practices, and gaps in dementia care and communication - tend to erode confidence for anyone depending on predictable policy adherence. In practice, strong clinical teamwork may be there, but if the intake and follow-through aren't reliable, those benefits are tempered by risk and frustration.
For families seriously considering The Lakes, a disciplined onboarding approach is essential. Schedule multiple visits at different times, interview more than one administrator or case manager, and request a clear, written admissions policy with defined criteria. Probe specifically about capabilities with advanced dementia, mobility limitations, and end-of-life care; ask how often staff will communicate updates and who will be the single point of contact. Request references from other families whose loved ones have long stay or hospice needs, and verify how incidents, belongings, and medication questions are documented and resolved. Bring a detailed care plan and insist on alignment between medical oversight, social work, and family expectations before any commitment.
The Lakes offers a compelling blend of warmth, attentive staff, and a home-like environment that resonates with families seeking close, compassionate care. It is a strong contender for those who prize daily caregiving that feels personal and responsive, particularly when hospice or dementia support is in play. Yet the most serious concerns voiced by some families - admissions friction, inconsistent communication, and safety questions around dementia care - are real enough to nudge families toward alternatives that promise tighter policy enforcement and clearer pathways to care. The prudent path is to balance the heart with the head: pursue The Lakes for its genuine care culture, but verify admissions clarity and oversight with hard questions and, if needed, compare options to ensure the chosen community aligns with the loved one's precise needs and the family's expectations.
The Lakes in Oklahoma City, OK is a beautiful assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enjoyable living environment, The Lakes offers amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. Residents can also enjoy the outdoors with access to a garden and outdoor space.
For those who require assistance with daily activities, The Lakes provides 24-hour call system and supervision, as well as assistance with bathing, dressing, and transfers. Medication management and meal preparation are also available to ensure residents receive the care they need. Special dietary restrictions are accommodated to promote optimal health.
In addition to the excellent amenities and care services provided at The Lakes, there is also an array of dining options nearby for residents to enjoy. With 18 restaurants in close proximity, residents have plenty of choices when it comes to dining out. There are also two cafes nearby for quick meals or coffee outings.
Residents at The Lakes can stay active and engaged through various activities offered by the community. Fitness programs are available to promote physical wellness, while planned day trips and resident-run activities provide opportunities for socialization and enjoyment. Scheduled daily activities ensure there is always something exciting happening at The Lakes.
The convenient location of The Lakes allows for easy access to essential services in the area. There are 16 pharmacies and 16 physicians nearby for any medical needs that may arise. Transportation arrangements are available for non-medical purposes such as running errands or attending appointments. Places of worship are also within close proximity for those who desire spiritual fulfillment.
Overall, The Lakes in Oklahoma City, OK provides an exceptional assisted living community where residents can enjoy a comfortable lifestyle with access to quality care services and an array of amenities.
The Lakes is located at 5701 West Britton Road, Oklahoma City, OK 73132 in Oklahoma County, Oklahoma
The Lakes on seniors.fyi includes 5 photos including images showing healthcare, caregiver, outdoor, landscaping, nurse, nursing home, brick, building, and more.
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