Superbia Retirement Village

Pros

• The home has begun evolving into a place where residents feel happy and content.
• The attitude of management towards the residents has improved significantly, fostering positive energy within the community.
• There are grocery shopping trips and doctor visits provided by the facility, adding convenience for residents.
• The staff at the new senior living facility is described as wonderful, indicating a supportive environment for tenants.
• Residents have expressed hope for positive changes in their living situation and appreciate helpful security measures they have put in place.

Cons

• The management treats residents like inmates, always searching for infractions and encouraging tenants to report each other without proper investigation.
• Many residents feel unhappy and stuck in a toxic environment due to the manager’s attitude.
• After renovations, the living conditions deteriorated significantly, including severe flooding incidents that resulted in extensive damage.
• The plumbing issues persist, with toilets frequently backing up and maintenance failing to resolve the problems adequately.
• Residents describe the property manager as rude, senile, and uncaring towards tenants’ needs.
• The maintenance staff is perceived as rude and arrogant, providing poor service to residents.
• Security concerns have been ignored by management following incidents of unauthorized individuals entering apartments.
• The overall atmosphere is described as unfriendly, with a lack of activities and community engagement among residents.

Review

The reviews for a particular residential complex depict a stark contrast in experiences, revealing both deep dissatisfaction among long-term residents and glimpses of improvement that some have noticed. The prevailing sentiment among many reviewers is one of frustration, disillusionment, and disappointment with management's treatment of tenants. Several residents describe the atmosphere as toxic, where tenants feel like they are being monitored like inmates rather than living freely in their homes. The management is accused of fostering an environment of mistrust by encouraging tenants to report each other for perceived infractions, often without conducting thorough investigations into the complaints raised. This dynamic has led to widespread unhappiness and a sense of dread amongst the residents.

One long-term resident shared her ordeal following renovations that were meant to enhance the property but instead resulted in significant distress. After years of contentment in her apartment, flooding incidents caused by poor infrastructure—specifically a roof without gutters—forced her to relocate. The second unit she moved into was not only smaller but also presented numerous issues, particularly concerning plumbing. Despite repeated maintenance requests, she reported ongoing problems with a toilet that frequently backed up and created unsanitary conditions in her home. Waiting for the office to open became routine as she sought help yet again for issues that never seemed resolved. Her narrative paints a picture of an uninhabitable living situation that left her yearning for better options while feeling trapped due to reliance on housing assistance.

In stark contrast to this negative experience, a few residents noted improvements over time within the community. One reviewer highlighted positive changes in management's approach toward residents, indicating that attitudes had shifted from hostility to more supportive interactions. This evolution has reportedly contributed to happier living conditions and reduced discontent among tenants who once felt marginalized or neglected. For those experiencing this shift firsthand, there is hope that continued progress will foster a friendlier environment moving forward.

However, it’s important to acknowledge that these positive shifts are overshadowed by significant concerns regarding safety and management responsiveness as expressed by other reviewers. In one instance, alarming safety breaches occurred when an unknown intruder forced entry into a disabled resident's apartment while she was home alone. Despite multiple requests for enhanced security measures from concerned family members, management dismissed these pleas for action without providing viable solutions or showing genuine concern for tenant safety.

Residents also voiced frustrations about negative interactions with both management and maintenance staff members who are described as rude or dismissive during service requests. Complaints about kitchen upkeep compounded the difficulties faced by families with young children or pets; some reported feeling unwelcome due to management’s apparent disdain toward dogs or noisy activities associated with grandchildren visiting their grandparents.

Amidst these challenges, some individuals remain hopeful about finding alternative living arrangements better suited for their needs—such as senior facilities offering various options tailored specifically toward older adults experiencing mobility challenges or requiring specific amenities like accessible showers. Another resident shared positive sentiments regarding potential new beginnings after experiencing firsthand tours at alternative properties praised online and through personal networks.

In summary, while there are pockets of optimism reflecting improved conditions within some facets of this community—evidence can be found supporting both sides: ongoing struggles marked by severe frustrations alongside possible rejuvenation emerging from changes made over time—ultimately underscoring how disparate perspectives exist among its inhabitants based on varying lengths of residency and individual circumstances surrounding their current situations.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)

Restaurants

• McDonald's (0.4 miles)
• Braum's (1.1 miles)
• McDonald's (1.1 miles)
• Chelino's Mexican Restaurant (1.5 miles)
• Wendy's (2.7 miles)
• Clark Crew BBQ (4.7 miles)
• McAlister's Deli (4.8 miles)

Cafes

• Panera Bread (0.9 miles)
• Panera Bread (5 miles)
• Starbucks (6.5 miles)

Transportation

• Atlantic Aviation (2.7 miles)
• Interstate Helicopters (2.7 miles)

Physicians

• INTEGRIS Family Care Memorial West (3.2 miles)
• Total Primary Care (3.6 miles)
• Children's Eye Care (3.9 miles)
• Oklahoma Otolaryngology Associates, Mercy Doctors Tower (3.9 miles)
• Hanger Prosthetics & Orthotics (4.2 miles)
• Faster Care (4.2 miles)
• John Parmelee, PA-C (4.4 miles)

Hospitals

• Lakeside Women's Hospital (3.9 miles)
• Oklahoma Heart Hospital (4 miles)
• The Children's Center (4.2 miles)
• Kevin O'Neal, DO (4.8 miles)
• Integris Physicians Building D (4.9 miles)
• McBride Clinic Orthopedic Hospital (7.8 miles)

Places of Worship

• Mayflower Congregational Church (4.3 miles)
• Village Baptist Church (4.8 miles)
• Crossings Community Church (5.2 miles)
• Quail Springs Baptist Church (5.7 miles)

Parks

• Hefner Park (4.7 miles)
• Davis Park (6.5 miles)
• Seminole Pointe Park (6.9 miles)