Superbia Retirement Village in Oklahoma City, OK

Pros

• The staff is great, and Gayla answers questions and is very helpful and professional.
• It is a great place with friendly residents, employees, and property management.
• The lawn is well cared for and the people are pleasant.
• The management's attitude toward residents has improved, and positive energy is beginning to heal the community.
• They take good care of residents' places, and the neighborhood is safe and drug-free.
• Newly renovated, it is recommended and looks comfortable and cozy.
• The manager and staff are helpful and go out of their way to make living there happy and pleasant.
• It is a safe, well-kept community with a great staff and nice people.
• Karen the social worker is a sweet person.

Cons

• Superbia's remodeling failed to improve the property because management was left untouched.
• The management's nasty and aggressive behavior drives residents to move out.
• The mail screening is unacceptable.
• Cockroaches have been allowed to remain in the building.
• Reviews left by associates like Ms. Wade are disputed.
• Residents are treated like criminals, and the manager feeds off negative energy to exert control.
• The manager locked a resident's pet inside an empty apartment and refused access, leading to police involvement.
• Renovations caused severe flooding and persistent plumbing problems.
• The remodel has made the property unsafe, with falls, slippery floors, and inaccessible features.
• Security concerns have been brushed off by management despite requests for safeguards; intrusions have occurred.
• The manager is difficult, intrusive, and moody.
• The property feels like a prison, with roaches in the hallway.

Review

Superbia Retirement Village is best suited for financially minded seniors seeking an affordable, independent-living option who can tolerate uneven management and maintenance. The campus offers modest apartment options, a neat exterior, and ongoing remodels that improve the look of common spaces. For households that prioritize low monthly costs, straightforward facilities, and a neighborly feel over high-touch service, Superbia can deliver a practical, livable environment. In short, budget-conscious independents who can navigate occasional operations bumps will find reasons to stay.

Those considering alternatives should note that the strongest red flags are not about the apartments themselves but about leadership, safety, and consistency. Families and residents who require steady, respectful management, rapid maintenance responses, transparent decision-making, and reliable safety measures may want to look elsewhere. If fair housing processes, predictable rule enforcement, and a secure, communicative atmosphere are non-negotiable, it is prudent to compare other communities before committing. In addition, anyone who values robust on-site programming and consistently accessible staff may find the experience here lacking.

On the plus side, the community's visible strengths include attentive staff in some cases and a generally friendly resident population. Several long-term tenants praise certain managers and the willingness of some team members to answer questions and address concerns promptly. The property has attractive, well-kept grounds, and many describe the apartments as pleasant or comfortable, with some units newly renovated to feel more contemporary. There is also a practical appeal in the transportation option - bus service that supports shopping and doctor visits - along with a generally quiet, safe-feeling neighborhood when the atmosphere is positive.

Yet critical drawbacks repeatedly surface in reviews. The most troubling themes center on management behavior, which many residents describe as cold, intrusive, or punitive. Reports of unfair or inconsistent rule enforcement, screening of mail, and a culture that treats residents like rule-breakers create a tense, even adversarial environment. Incidents alleging mistreatment around pet access, a lack of transparency in how disputes are resolved, and a sense that residents must defend themselves against staff pressure undermine trust. Maintenance and safety concerns appear alongside these issues: recurring plumbing failures, sewage odors, a history of flooding after remodels, and roaches in the building create real daily disruption. The remodeling itself is described by some as unsafe or poorly suited to current resident needs, with complaints about floors, windows, and fixtures that compromise safety and comfort.

The core pros can only partly offset the cons when a stable, supportive staff exists and genuine improvements are in place. Positive personal interactions with certain staff members, genuine moments of helpful responsiveness, and a few years of resident camaraderie can make the environment feel warmer than the catalog page suggests. For residents who can tolerate localized safety or maintenance frictions, the affordable rent, presence of a community, and the basic conveniences remain compelling. Where these advantages align with a resident's tolerance and expectations, Superbia can still be a practical home option, especially for those who value long-term affordability and a simple lifestyle over meticulous, round-the-clock service.

Ultimately, decision-makers should approach with a clear checklist. Visit in person and observe how staff interact with current residents, not just talking points. Probe maintenance response times, history of flooding or plumbing issues, and the current state of safety measures. Ask about pet policies, mail handling, privacy, and how conflicts are resolved. Request recent safety incidents and how they were addressed, and seek candid feedback from multiple residents about day-to-day living. If these conversations reveal consistent peace of mind and constructive, respectful management, Superbia can be a solid fit. If not, it is prudent to keep exploring other communities that prioritize steady leadership, dependable repairs, and a consistently positive, resident-centered climate.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)

Restaurants

• McDonald's (0.4 miles)
• Braum's (1.1 miles)
• McDonald's (1.1 miles)
• Chelino's Mexican Restaurant (1.5 miles)
• Wendy's (2.7 miles)
• Clark Crew BBQ (4.7 miles)
• McAlister's Deli (4.8 miles)

Cafes

• Panera Bread (0.9 miles)
• Panera Bread (5 miles)
• Starbucks (6.5 miles)

Transportation

• Atlantic Aviation (2.7 miles)
• Interstate Helicopters (2.7 miles)

Physicians

• INTEGRIS Family Care Memorial West (3.2 miles)
• Total Primary Care (3.6 miles)
• Children's Eye Care (3.9 miles)
• Oklahoma Otolaryngology Associates, Mercy Doctors Tower (3.9 miles)
• Hanger Prosthetics & Orthotics (4.2 miles)
• Faster Care (4.2 miles)
• John Parmelee, PA-C (4.4 miles)

Hospitals

• Lakeside Women's Hospital (3.9 miles)
• Oklahoma Heart Hospital (4 miles)
• The Children's Center (4.2 miles)
• Kevin O'Neal, DO (4.8 miles)
• Integris Physicians Building D (4.9 miles)
• McBride Clinic Orthopedic Hospital (7.8 miles)

Places of Worship

• Mayflower Congregational Church (4.3 miles)
• Village Baptist Church (4.8 miles)
• Crossings Community Church (5.2 miles)
• Quail Springs Baptist Church (5.7 miles)

Parks

• Hefner Park (4.7 miles)
• Davis Park (6.5 miles)
• Seminole Pointe Park (6.9 miles)