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3.4 from 71 reviews
5 stars
26
4 stars
13
3 stars
10
2 stars
7
1 stars
15
Overall Review of Willo-Grove Apartments
differentiator13 reviews mention this
Updated units and shared amenities
Residents often point to updated interiors and well-liked pool and gym areas.
Several residents say the apartments and common spaces feel updated, including remodeled units, newer appliances, and refreshed clubhouse or pool areas. The pool and fitness center show up repeatedly as amenities people enjoy, and some reviews mention details like pool furniture and resident grilling areas. A number of reviewers also describe recently improved features such as windows, carpet, and kitchen updates when they moved in or toured.
common22 reviews mention this
Maintenance and management response
Maintenance and leasing interactions are described as helpful, though experiences vary.
Many reviews describe maintenance and the leasing team as responsive and professional, with repairs handled quickly and staff described as friendly. Some residents mention specific moments like help with moves, quick follow-up on questions, or repairs arriving in a reasonable time. At the same time, other reviewers report frustration with issues not being addressed promptly or concerns not being resolved to their satisfaction, including deposit and repair-related disputes.
common8 reviews mention this
Location feels convenient and quiet
Residents like the convenient downtown access and generally calm setting.
Reviews frequently highlight the area as quiet and easy to live in, with residents describing peaceful surroundings. Several also call out how close it feels to downtown Willoughby and nearby everyday needs, including walks for coffee and access to local parks. A few reviewers also frame the location as one reason they chose the community.
caveat9 reviews mention this
Rent increases are a recurring complaint
Multiple residents say rent has risen quickly enough to change their affordability.
A recurring concern is that rent has gone up over the past few years, with some reviewers describing year-over-year increases they feel are not worth the cost. Several residents mention specific figures or jump points and tie the increases to dissatisfaction with the value they’re getting. While a few reviews discuss pricing as “fabulous” or a deal, the overall tone for many is that increases have made the community feel less affordable.
caveat5 reviews mention this
Mold, ventilation, and bug issues
Some residents describe serious problems with mold, odors, and ventilation.
Several reviews describe mold as recurring or widespread, including reports of mold growth affecting belongings. Others connect the issue to ventilation concerns, citing experiences like odors and difficulty cooling with limited air-conditioning options. A review also mentions recurring bug problems over time, such as insects showing up in different seasons.
caveat2 reviews mention this
Snow removal varies by season
Snow removal is mentioned both positively and negatively.
One resident reports problems with snow removal, describing times they couldn’t get their car out of unplowed parking lots. Another review says the community does well with snow handling, including salting and cleaning sidewalks. Because these accounts differ, snow response appears inconsistent depending on the season and situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Willoughby, Ohio offers a variety of amenities that cater to senior living. With numerous restaurants such as Panini's Bar and Grill, The Wild Goose, and Ballantine within close proximity, residents have plenty of dining options to choose from. Additionally, there are several pharmacies nearby including Rite Aid and Walgreens for convenient access to medications. For healthcare needs, there are multiple physicians' offices such as Physician's Pavilion and Family EyeCare Clinic in the area. Places of worship like Saint Mary Magdalene Parish provide spiritual support for seniors. Parks like Coulby Park and Lake Metroparks Farmpark offer opportunities for outdoor recreation and relaxation. The nearby hospitals such as Lake Health and University Hospitals ensure quality healthcare services are easily accessible. In terms of convenience, cafes like Starbucks are also situated within driving distance. Overall, this neighborhood in Willoughby is well-equipped to meet the needs of seniors looking for a comfortable and convenient living environment.
Restaurants
Panini's Bar and Grill (0.3 miles)
The Wild Goose (0.6 miles)
Ballantine (0.7 miles)
Barrio Willoughby (0.7 miles)
McDonald's (0.8 miles)
Beal's Pickles 'n' Pints (0.9 miles)
El Palenque (1.1 miles)
Theaters
Regal Willoughby Commons (0.5 miles)
Pharmacies
Rite Aid (0.8 miles)
Lake Health Pharmacy - West Medical Center (1 miles)
Walgreens (1.2 miles)
Discount Drug Mart (1.5 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.3 miles)
Marc's Stores (2.4 miles)
Physicians
Physician's Pavillion (1 miles)
Family EyeCare Clinic (1.9 miles)
Murphy Paul DDS MSD (2.2 miles)
Dr Timothy Kowlski (2.3 miles)
Visiting Physicians Association (2.5 miles)
Lampl Barry A DO (2.6 miles)
Cleveland Clinic - Willoughby Hills Family Health Center (2.9 miles)
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