Breckenridge Village
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36851 Ridge Road, Willoughby, OH 44094
For more information about senior living options: (844) 490-3973
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The location is lovely. Residents report being treated well with safety and excellent care. Grace Woods offers beautiful accommodations, lovely surroundings, outstanding food, and friendly staff. Breckenridge Village provides strong security and a robust program of activities, trips, and classes. The aids and nurses are wonderful, and the staff are caring and friendly. The Veale Wellness Center provides excellent physical therapy with personalized plans that improve balance and relieve vertigo. Residents feel the community is supportive and like family. The facility is a full-service retirement community with transportation and engaging programs.
They felt the skilled facility would not be like it used to be and warned of a rude awakening, calling it as bad as any facility today. They described the care as terrible and the communication from Ohio Living staff as horrible. They claimed it's a really bad skilled nursing facility and advised not to bother trying to communicate. They criticized Ohio Living as not living up to its Christian-based claims, saying it is far from it. They questioned why it took an hour to get a bed pan for an 85-year-old grandma, expressing a lack of compassion. They stated staff aren't treating residents nicely and are blaming HUD standards. They alleged the food is extremely unhealthy and that residents are forced to pay for it with no choice. They claimed the facility prioritized money over residents' care, noting high out-of-pocket costs. They described rent increases during a pandemic while real food service or cleaning contracted for did not improve. They asserted the facility's standards have fallen since being purchased by Ohio Living, with disrepair and staff turnover. They contended that security and maintenance have been reduced, making it harder to serve the entire campus.The collection of experiences shared about the Ohio Living facilities paints a picture of a large organization with a wide range of resident and family perspectives. On one hand, there are glowing testimonials about safety, social engagement, beautiful surroundings, and genuinely caring staff. On the other hand, there are persistent complaints about slow responses, uneven quality of care, nutritional and housekeeping concerns, and frustrations with pricing and policy changes. Taken together, the sentiments reveal a community that can be wonderful for some residents and deeply disappointing for others, depending on which location you're dealing with and which day you catch the team working.
Several reviewers describe situations where care was sharply lacking or inconsistently delivered. One family recounts a grandmother who waited an hour for a bed pan, prompting questions about compassion and responsiveness. Another reviewer reports constant questioning and frustration with the staff's timeliness and attentiveness, suggesting a pattern of slow or absent assistance during important moments. Some residents attribute care deficiencies to systemic issues, with staff allegedly blaming HUD standards or other policies instead of addressing resident needs directly. There are also accusations that some residents are financially exploited - being told they must pay for meals deemed unhealthy or unnecessary, with claims that there is little to no real choice in what they receive. In several accounts, families describe having to push for attention and answers, sometimes repeatedly, to obtain even basic support.
Communication and accountability emerge as recurring themes in the negative narratives. A number of reviews emphasize how difficult it is to reach people who can resolve concerns, and how feedback seems to fall on deaf ears or get lost in policy jargon. The sentiment repeated by multiple families is that if you want to be heard, you have to be persistent and even confrontational, which is emotionally draining given the vulnerability of the residents involved. In at least one instance, the review explicitly mentions notifying HUD housing executives, implying distrust in internal processes and accountability. The broader implication is that some families feel the organization's leadership is missing opportunities to address meaningful concerns in a timely and empathetic way.
Pricing and amenities also come under scrutiny. Several reviewers question the fairness of rents during or after a pandemic, noting increases while also stating that the promised services - such as reliable food service and thorough cleaning - do not consistently materialize. The tension between what was contracted or expected and what is actually delivered appears to be a source of ongoing frustration for residents and their families. There are assertions that the high costs are not matched by the quality or scope of services, leading to a sense of being charged for insufficient value.
Amid the critiques, there are strong, heartfelt counterpoints highlighting locations where life is genuinely positive and even life-changing for residents. Grace Woods receives persistent praise for its beauty, peaceful surroundings, and the warmth of the staff. Reviewers describe the food as outstanding with many daily choices, and they highlight how maintenance issues are promptly resolved and how residents feel like part of a family. The sense of community is palpable in these accounts, with residents and staff forming close bonds and creating an environment where people look out for one another. Activities are described as abundant and engaging, including outdoor time, social clubs, and access to transportation when needed. In short, for some, Grace Woods and similar campuses feel like thriving, well-supported homes.
Breckenridge Village also earns praise for safety, socialization, and a robust array of programs. Security officers are described as proactive in helping residents stay safe, while IPad training, lectures, and a wide range of classes and trips offer meaningful opportunities for engagement. The weekly rhythm includes concerts, study groups, art classes, and tickets to cultural experiences like the Cleveland Orchestra, all of which contribute to a vibrant sense of community. Several residents emphasize how these elements - the safety, the social opportunities, and the ease of access to wellness resources - made the choice to live there seem undeniably right. The anecdotes about the Veale Wellness Center and the skilled physical therapy team underscore the value of professional support in maintaining independence and health.
Individual stories also illustrate the emotional complexities of long-term care. Some residents describe moving to Ohio Living facilities with optimism and gratitude, only to face difficult health events or personal losses. One note reflects the personal touch of life changing moments: a husband's passing after many years of residence, followed by a plea to update a memorialized name in the family's records. Others recount how deep appreciation for staff and therapy teams grows over time, with caregivers and therapists becoming trusted partners in recovery and daily living. The continuity of relationships - between residents, families, and long-term staff - becomes a cornerstone of the overall experience for many.
In sum, these reviews reveal a multi-faceted organization where many residents thrive in supportive environments with strong community ties, comprehensive activities, and attentive wellness services, particularly at Grace Woods and Breckenridge Village. Yet a significant thread of concern runs through many accounts: inconsistent care delivery, delays in response, and questions about pricing and policy enforcement. The disparity between locations - some praised as model communities of care and engagement, others criticized for disrepair, staffing strains, and perceived bureaucratic barriers - suggests that experiences can vary dramatically depending on the specific campus, the day-to-day staffing and leadership, and how responsive the administration is to resident and family concerns.
For families evaluating Ohio Living as a potential home for a loved one, these voices underscore the importance of hands-on visits, direct conversations with staff, and clear documentation of care plans, mealtimes, maintenance requests, and pricing terms. They also highlight the positive potential of these communities when leadership and frontline teams align on patient-centered care, timely communication, and consistent service delivery. If you're considering a move into one of these facilities, it may be worth prioritizing locations with demonstrated strengths in safety, meaningful activities, robust wellness services, and transparent, responsive communication - while approaching any contract with careful scrutiny of what is promised versus what is delivered in practice.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Breckenridge Village in Willoughby, OH is an exceptional assisted living community that offers a wide range of care services to meet the individual needs of its residents. With various types of care available, including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility, residents can seamlessly transition between levels of care as their needs change over time.
The community boasts an array of amenities designed to enhance the quality of life for its residents. A beauty salon ensures that residents can always look and feel their best, while cable or satellite TV allows for entertainment and relaxation right in the comfort of their own homes. The community-operated transportation service provides convenient access to local attractions and appointments. A computer center is available for those who wish to stay connected with loved ones or engage in online activities. A fully furnished option makes moving into Breckenridge Village hassle-free.
Keeping both physical and mental well-being in mind, residents can enjoy a fitness room equipped with exercise equipment, a gaming room for leisure activities, and a small library for quiet reading time. The beautifully landscaped garden offers a tranquil space to relax and connect with nature. Housekeeping services are provided to ensure that common areas are always clean and tidy.
Residents can indulge in delicious meals served restaurant-style in the dining area at Breckenridge Village. Special dietary restrictions are catered to, ensuring that everyone can enjoy meals tailored to their specific needs.
Care services are available around-the-clock to provide assistance with daily activities such as bathing, dressing, transfers, medication management, and meal preparation. Transportation arrangements can be made for non-medical purposes.
Breckenridge Village also offers numerous options for recreational activities and social engagement. Residents can take advantage of concierge services for assistance with planning day trips or participate in resident-run activities organized by the vibrant community itself. Scheduled daily activities keep residents engaged and entertained throughout their stay.
With its convenient location, Breckenridge Village provides easy access to nearby parks, pharmacies, physicians, restaurants, places of worship, and theaters. This ensures that residents have ample opportunities for recreation and well-rounded living.
Breckenridge Village in Willoughby, OH offers a comfortable and vibrant assisted living community where residents can enjoy a fulfilling lifestyle with personalized care and a wealth of amenities and services.
Breckenridge Village is located at 36851 Ridge Road, Willoughby, OH 44094 in Lake County, Ohio
Breckenridge Village's comprehensive approach to memory care is enhanced by features such as assistance with dressing and bathing, which not only supports residents in maintaining personal hygiene and self-esteem but also fosters a sense of routine and normalcy essential for those with cognitive impairments. Medication management ensures that residents receive the correct medications at the appropriate times, reducing confusion and preventing potential health complications. Meal preparation and service cater to nutritional needs, while also offering familiar foods that can evoke positive memories, contributing to emotional well-being. Activities of daily living assistance aids residents in engaging with their environment meaningfully, promoting independence where possible. Assistance with transfers is crucial for safety, minimizing the risk of falls, while 24-hour supervision provides peace of mind for families and constant support for residents as they navigate the challenges posed by dementia or Alzheimer's disease. Together, these features create a nurturing atmosphere that addresses both physical and emotional needs effectively.
Breckenridge Village on seniors.fyi includes 4 photos including images showing living room, interior, decor, residential building, architecture, brick exterior, balcony, windows, and more.
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