8073 Tylersville Road, West Chester Township, OH 45069
For more information about senior living options: (866) 208-4318
3.5 from 113 reviews
5 stars
55
4 stars
9
3 stars
12
2 stars
9
1 stars
28
Overall Review of Hillandale Communities | Chesterwood Village
caveat
Staffing and response to needs
Residents describe delays and short staffing that can affect basic care.
Several reviews raise concerns about understaffing and slow response, including reports of long waits for call buttons and difficulty getting help during routine needs. Some residents and families also describe nurse and aid coverage as inconsistent, with care taking longer than expected. A smaller set of reviews are more positive about staff attentiveness, but the overall feedback still includes recurring issues with availability.
common
Nursing and therapy experiences
Therapy is often highlighted, while nursing consistency is more mixed.
Many reviewers connect their experience to the therapy team, describing rehabilitation as helpful and, in some cases, a key reason their loved ones did better. At the same time, other reviews describe nursing follow-through as problematic, including reports of missed or inadequate attention during therapy periods. The community’s care services span assistance with activities of daily living, medication management, and rehabilitation, which fits how frequently care and therapy come up in reviews.
caveat
Food quality and consistency
Food quality is uneven, with multiple reviews citing problems with meals.
Reviews include both praise and criticism of food, but the negative comments tend to focus on meal timing, temperature, and portioning, along with concerns about how dietary restrictions are handled. Some families describe food as made to order and enjoyable, while others say meals are cold, bland, or not reliably provided. The community offers diabetes diet and special dietary restrictions, and that emphasis on dietary needs appears alongside the mixed dining feedback.
common
Community life and activities
Residents frequently mention activities that make day-to-day life feel engaging.
A number of reviews describe a busy schedule of activities, from scheduled daily programming to outings and resident-run or faith-based events. Residents and families also mention spaces like dining and social areas that support getting together, as well as entertainment options and group activities. This aligns with the community’s stated focus on planned activities, community-sponsored programming, fitness options, and day trips.
common
Facility cleanliness and upkeep
Reviews frequently mention cleanliness and the overall appearance of the facility.
Multiple reviewers describe the facility as clean, modern, and well-kept, including comments about spotless rooms and good maintenance. Other reviews raise physical-condition concerns such as cleanliness issues and pest problems, which contrast with the more positive impressions. The community also lists housekeeping services and outdoor space, which supports why upkeep comes up often in day-to-day feedback.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
22 resident community capacity
1-bedroom apartments
2-bedroom apartments
Detached homes
Studio apartments
Types of Care
Active Adult Communities (55+)
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Continuing learning programs
Dining room
Family education and support services
Full kitchen
Fully furnished
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Party space
Private bathrooms
Resident parking
Swimming pool
Telephone
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
12-16 hour nursing
24-hour call system
24-hour nursing
24-hour supervision
Activities of daily living assistance
Administer insulin injections
Assistance with bathing
Assistance with dressing
Assistance with transfers
Care with behavioral issues
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Preventative health screenings
Rehabilitation program
Special dietary restrictions
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Restaurants
Chick-Fil-A (0.3 miles)
Raising Cane's Chicken Fingers (0.6 miles)
Chicken Salad Chick (1.4 miles)
Chick-Fil-A (1.5 miles)
Kona Grill (1.7 miles)
Agave & Rye (1.7 miles)
The Cone (2.1 miles)
Cafes
Starbucks (0.4 miles)
Starbucks (4.1 miles)
Starbucks (4.3 miles)
Starbucks (5.5 miles)
Starbucks (5.6 miles)
Pharmacies
Walgreens (0.5 miles)
Discount Drug Mart (1.3 miles)
Skilled Care Pharmacy (1.5 miles)
Walgreens (2 miles)
CVS Pharmacy (2 miles)
Assure Rx Health (2.6 miles)
Walgreens (2.9 miles)
Hospitals
West Chester Hospital (0.8 miles)
Cincinnati Children's Hospital Medical Center Liberty Campus (1.9 miles)
Micu 4 (2.9 miles)
Cincinnati Children's (4.4 miles)
Midwest Process Innovation (4.7 miles)
Group Health Medical Center (5.5 miles)
TriHealth Seniority - TriHealth Bethesda North Hospital (6.9 miles)
Physicians
Cincinnati Arthritis Association (0.8 miles)
Orthopaedic & Sports Medicine (0.8 miles)
Wetherington Family Medicine (1 miles)
DOCS - Dermatologists Of Central States (DSWO) - Mason (1.3 miles)
Southwest Ohio Pain Management (1.8 miles)
Mason Women's Center (2.2 miles)
Mercy Health Partners Lab, X-ray (2.2 miles)
Parks
Voice of America Park (1.1 miles)
Cottell Park (3.4 miles)
Fleckenstein Park (3.8 miles)
Sharon Woods Park (5.5 miles)
Weller Park (6.2 miles)
Places of Worship
Four Corners Church (1.1 miles)
Mason Christs Church At (2 miles)
Heritage Presbyterian Church (2.7 miles)
St Anne Episcopal Church (2.7 miles)
Axis Christian Church (3.5 miles)
Motherless Daughters Ministry (7 miles)
Theaters
AMC West Chester 18 (4 miles)
Transportation
KI/Miami Valley Railroad - Losantiville Station (4.8 miles)
Hillandale Communities | Chesterwood Village offers a comprehensive range of features that are specifically designed to support residents with varying stages of dementia or Alzheimer's disease. The 24-hour supervision ensures that residents are continually monitored for safety and well-being, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes independence and dignity in their care. Addressing behavioral issues with tailored strategies enhances the emotional stability of residents, and the coordination with healthcare providers facilitates timely medical interventions. The dementia waiver allows for personalized care plans that cater to individual needs, complemented by nutritious meal preparation and service which supports healthy eating habits. Medication management ensures adherence to prescribed treatments, while the mental wellness program fosters cognitive engagement through stimulating activities. Additionally, physical therapy aids in maintaining mobility and overall physical health, making Chesterwood Village a holistic environment for memory care.
Hillandale Communities | Chesterwood Village on seniors.fyi includes 5 photos including images showing interior, theater, architecture, apartment building, brick, living room, fireplace, decor, and more.
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Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
Hillandale Communities | Chesterwood Village photos
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Interior
Architecture
Brick
Church
Theater
Interior
Decor, Living Room, and Fireplace
Architecture
Brick and Apartment Building
Theater
Walkway
Church
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22 resident community capacity
1-bedroom apartments
Detached homes
Active Adult Communities (55+)
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Air-conditioning
Beautician on-site
Cable or satellite TV
Continuing learning programs
Dining room
Family education and support services
Full kitchen
Fully furnished
Garden
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Party space
Private bathrooms
Resident parking
Swimming pool
Telephone
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Administer insulin injections
Assistance with bathing
Assistance with dressing
Assistance with transfers
Care with behavioral issues
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Preventative health screenings
Special dietary restrictions
Concierge services
Fitness programs
Planned day trips
Religious services
English
Appealing layout with spacious, customizable living options; active on-site amenities and engaging activities; attentive staff and clean, well-maintained environment.
An In-Depth Look at Reminiscence Therapy in Dementia Care
Dementia-Related Hallucinations: Causes, Experiences, and Practical Approaches
Illuminating Insights About Alzheimer's Disease: Ten Crucial Realities
