Shepherd Of The Valley Howland Community

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  • Interior

    A cozy living room with an armchair and a wooden cabinet.

  • Decor

    A cozy indoor seating area by a window with a round wooden table and two chairs, adorned with decorative vases and flowers.

  • Building

    Exterior view of a residential building with balconies and windows.

  • Bedroom

    A cozy bedroom with a floral bedspread, a wooden dresser with a mirror, and indoor plants.

  • Dining

    A cozy restaurant dining area with wooden chairs and tables.

  • Kitchen

    A cozy kitchen featuring a stove and decorative bottles on the counter.

  • Lighting

    A well-furnished lobby area with sofas, chairs, tables, and soft lighting.

Shepherd Of The Valley Howland Community

4100 North River Road Ne, Warren, OH 44484

For more information about senior living options: (844) 490-3973

3.4 from 47 reviews
5 stars
26
4 stars
0
3 stars
3
2 stars
1
1 stars
17

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Skilled Nursing Facility

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    Overall Review of Shepherd Of The Valley Howland Community

    Pros

    • pro The staff go above and beyond to make residents feel not just cared for, but truly at home.
    • pro Every interaction is filled with patience, respect, and compassion.
    • pro They treat residents like family and make sure they feel safe, valued, and cared for.
    • pro The building is clean, well-maintained, and inviting.
    • pro Activities keep residents engaged and smiling.
    • pro Meals are nutritious and tailored to residents' preferences.
    • pro Families are welcomed with open arms and communication is consistent and reassuring.
    • pro Shepherd of the Valley in Howland is a blessing to the community, with staff who provide kindness, compassion, and respect to every resident.

    Cons

    • pro The facility was described as terrible and understaffed, with a mother waiting almost an hour for help after pressing a call button.
    • pro Care was called absolutely unacceptable, citing that staff couldn't distinguish urgent call lights and responded slowly, with the family member finding the response rude and unprofessional.
    • pro A warning review urged readers not to take anyone there, claiming the nursing staff yelled at residents and did not care for people as they should.
    • pro The desk attendant was described as lazy, with a 35-minute delay to bring a visitor down.
    • pro A family member reported multiple falls and stated the place was understaffed and provided poor patient care, noting some staff wore masks below their noses.
    • pro A claim described a night nurse causing trouble for a COPD patient on bipap, and criticized isolation procedures and delays in family access.
    • pro An account described a grandfather dying alone after staff claimed they were too busy, reflecting a lack of empathy and compassion.
    • pro Rehab was described as deceitful about walking ability and discharge capabilities, with the reviewer calling the rehab awful.
    • pro Families were left in the dark about patient care, according to a critic.

    Review

    Shepherd of the Valley in Howland presents itself in many reviews as a place where warmth, genuine care, and a true sense of home come across in daily life. Across the board, families describe a staff that goes above and beyond to treat residents with patience, respect, and compassion, making every interaction feel like part of a close-knit family. The atmosphere inside the building is consistently described as clean, well-maintained, and inviting, with an encouraging sense of life and activity that helps residents stay engaged and smiling. The care philosophy that shines through is one of dignity and personal attention, where staff members seem to take the time to celebrate individual milestones - like birthdays - and to offer comforting companionship on harder days. In short, many observers see in Shepherd of the Valley not just a facility, but a community that feels safe, valued, and truly supportive.

    A number of reviewers highlight the tangible details that contribute to this positive impression. The living spaces are praised for their cleanliness and upkeep, while the programming and daily activities are framed as thoughtful and purposeful, designed to keep residents participating and connected. Dining is described as more than just meals; it is something residents look forward to because options are nutritious and tailored to personal preferences. Families note that the facility welcomes visitors with open arms and maintains clear, reassuring communication about the care their loved ones receive. The personal touch that staff bring - whether it's offering a kind chat, sharing a story, or simply taking a moment to celebrate a milestone - creates a sense of a caring, tight-knit community where residents are treated like family.

    Several testimonials elevate the human aspect of care at Shepherd of the Valley. Reviewers speak of administrative, nursing, and maintenance teams working in harmony, all contributing to a culture where residents feel safe, valued, and well cared for. There's a recurring sense that the staff's professionalism is inseparable from their kindness, suggesting that compassionate, respectful treatment is not optional but built into the daily routine. One reviewer even notes a sense of pride among the staff - "you can see how much they genuinely love what they do" - and many readers come away with the feeling that this is a place where rehab, long-term care, and daily living intersect in a rewarding way for both residents and the people who work there.

    Yet the picture is not one-sided. A sizable subset of reviews details troubling experiences that raise serious concerns about staffing, responsiveness, and transparency. One resident's family describes a nightmare of understaffing and delayed assistance, recounting that help took nearly an hour to arrive after a call for help. In these accounts, nurses were seen coming and going for other tasks and, when asked to assist, indicated they had to fetch someone else. The overall impression in these reviews is that timely, attentive care can be inconsistent, with some calls lights going unanswered for long periods and staff responses described as rude or unprofessional when concerns were raised by family members.

    Additional criticisms paint a troubling image of communication gaps and perceived lack of empathy. Several reviewers report that residents' care and well-being were not clearly communicated to families, leaving loved ones feeling out of the loop. Complaints about staff attitudes - such as yelling at residents, or staff demonstrating a lack of courtesy - underscore a sense that some interactions fall short of the respectful, compassionate approach praised by others. There are warnings against taking a loved one to the facility at all, reflecting anxiety about safety, attentiveness, and the overall quality of care, particularly in situations requiring urgent or sensitive assistance.

    The negative experiences extend into specific, personal anecdotes that cut to the heart of care quality. A number of stories describe serious issues around rehabilitation outcomes, with families reporting that their loved ones were discharged weaker than expected or unable to perform basic activities as promised. In one especially poignant account, a family recounts attempting to arrange a video farewell with a grandfather who could not be connected in time, receiving a brusque reply from a staff member who claimed the team was too busy. The family ultimately faced the painful reality of saying goodbye without the chance for a proper in-person or virtual moment, a memory that compounds the impression of inconsistent care and limited compassion at moments when it matters most.

    Other anecdotes highlight procedural and environmental concerns, including discomfort with isolation policies for medically fragile residents, questions about COVID-era mask compliance, and instances where patients or families felt left in the dark about medical decisions or changes in care. One parent describes a night nurse who caused distress for a COPD patient relying on a BiPAP device, underscoring how critical everyday medical needs can become points of vulnerability when staff coordination falters. There are also reports of administrative friction at the front desk, with one reviewer recalling a long wait and perceived indolence that hindered visits or access to care teams.

    Taken together, the reviews sketch a facility with real strengths and equally real challenges. For many families and residents, Shepherd of the Valley in Howland stands out as a refuge of kindness, dignity, and personal attention - an environment where staff celebrate residents' lives, create moments of joy, and strive to deliver thoughtful, individualized care. For others, the same setting can feel frayed by staffing gaps, inconsistent responsiveness, and pockets of miscommunication that leave families anxious and uncertain about the level of care their loved ones are receiving. The overall message is nuanced: this is a place where exceptional, compassionate care can and does occur, but where it is essential for potential residents and families to gather information, ask pointed questions about staffing and care protocols, and observe the environment closely to ensure it aligns with their expectations and needs. In the end, Shepherd of the Valley is described as both a blessing to many and a source of grave concern for others, a reminder that quality of care in such facilities often hinges on the everyday hands and voices that define its culture.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Shepherd Of The Valley Howland Community in Warren, OH offers a range of care options including Continuing Care Retirement Community (CCRC), Independent Living, and Skilled Nursing Facility. This community provides an array of amenities to enhance the lives of its residents. The beauty salon ensures that residents can maintain their appearance with ease, while the availability of cable or satellite TV and Wi-Fi/high-speed internet keeps them connected and entertained.

    Transportation is made convenient through community-operated transportation services and assistance with arranging transportation to doctors appointments. The dining experience at Shepherd Of The Valley Howland Community is top-notch, with restaurant-style dining offering delicious meals for those with special dietary restrictions.

    Residents have access to a variety of activities to keep them engaged and active. Fitness programs are available in the fitness room, and scheduled daily activities ensure there are plenty of options for recreation. Planned day trips and resident-run activities add to the sense of community and socialization.

    With nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals, residents have easy access to essential services within close proximity. Overall, this assisted living community strives to provide exceptional care services in a comfortable environment that promotes wellness and fulfillment for its residents.

    Nearby Places of Interest

    Restaurants

    • Antones Kitchen (0.7 miles)
    • Burger King (1.5 miles)
    • Wendy's (1.5 miles)
    • Eat'n Park Restaurant (1.5 miles)
    • Up A Creek (1.7 miles)
    • McDonald's (1.9 miles)
    • Grotto Ali Babba (2.3 miles)

    Physicians

    • Hope Center For Cancer Care (0.7 miles)
    • Howland Medical Pavillion (0.7 miles)
    • Thomas Raymond Neuman (1.6 miles)
    • Pediatric Associates of Warren (1.6 miles)
    • Martuccio Eye Care (1.6 miles)
    • Vein Center (1.7 miles)
    • Circulatory Center (1.8 miles)

    Hospitals

    • St Joseph Urgent Care Center (0.7 miles)
    • Surgery Center Howland (0.8 miles)
    • Mercy Health - Heart and Vascular Institute, Eastland (2.5 miles)
    • St Joseph Health Center (2.5 miles)
    • Planned Parenthood (4 miles)
    • Corporate Care (4.2 miles)
    • Sanford Drug Testing (6.7 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • Rite Aid (3.2 miles)
    • Revco Drug Stores (3.4 miles)
    • CVS Pharmacy (4 miles)
    • Marc's Stores (4 miles)
    • Walgreens (4.2 miles)
    • Rite Aid (4.7 miles)

    Parks

    • Mosquito Lake State Park (3.1 miles)
    • Burbank Park (4.6 miles)
    • Waddell Park (5.8 miles)
    • Tod Park (7.1 miles)

    Transportation

    • Hertz Rent A Car (3.5 miles)
    • Winner Aviation (4.5 miles)
    • Youngstown-Warren Regional Airport (YNG) (4.5 miles)

    Cafes

    • The Mocha House (3.5 miles)
    • Panera Bread (3.6 miles)
    • Fowler Grind (6.1 miles)

    Places of Worship

    • Champion Church of the Nazarene (6.4 miles)

    Frequently Asked Questions

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