Shepherd Of The Valley Niles
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1500 Mc Kinley Avenue, Niles, OH 44446
For more information about senior living options: (844) 490-3973
They took good care of my Grandma. Everyone is friendly. It's kept very clean. New facility with good care and friendly staff. Very nice and clean. This place is very well maintained. A great place to come while you recover! The entire staff from receptionist, housekeeping, aides and nursing staff could not have more helpful, friendly and professional. Tiffany is a nurse who stayed extra hours after her shift ended on her own time to make sure my mom and my family was comfortable and didn’t need anything. She is amazing.
They describe the facility as severely understaffed, leading to slow call-button responses. They report neglect and a lack of compassion from the staff toward residents. They claim nurses intentionally sabotage care and are often too busy to help, with state involvement cited as a possibility. They warn not to place loved ones there, calling the place a charade and the staff’s conduct criminal. They allege unsafe medical practices, such as unnecessary braces and misdiagnosed fractures from needless X-rays. They accuse the facility of being money-driven, milking insurance instead of providing care. They say residents are left on bed pans for hours and call lights are repeatedly ignored. They describe rehab as awful and the overall care as ineffective or inconsistent. They note choking incidents were not properly monitored or addressed, with inadequate supervision.This community is best suited for active seniors and their families who prize a destination-like setting with abundant programming, strong on-site care, and a visible, professional staff. Shepherd Of The Valley Niles presents a polished, park-like campus with elegant common spaces, outdoor seating, a lake or pond view from many rooms, and a robust calendar of activities and worship services. The continuum of care, independent living, assisted living, rehab, and memory-care options, appeals to families seeking a one-stop environment where transitions can occur without moving to a new facility. When staffing is steady and kitchen, nursing, and activity teams are cohesive, the atmosphere feels capable, compassionate, and orderly. That is the core value proposition: a sophisticated, well-maintained home base for seniors who can leverage a full spectrum of services without sacrificing a vibrant social life.
Careful consideration is warranted for families who need dependable, consistently responsive care. A substantial thread in the reviews flags under-staffing as a recurring obstacle, with calls for help sometimes met by delays, or a perception that the care plan is not being followed promptly. Several families recount lengthy responses to call bells, inconsistent attention to medical needs, and difficulties when coordinating physician input or rehabilitation progress. The risk here is not merely inconvenience; it translates into real worries about timely pain control, safety monitoring, and the continuity of rehab protocols. For loved ones who require intensive hands-on supervision, frequent medical oversight, or rapid intervention, these reports suggest alternatives may deliver more predictable reliability.
The facility shines on several tangible fronts that can meaningfully offset its drawbacks when properly matched to a resident’s needs. The campus is repeatedly described as clean, modern, and aesthetically pleasing, with attentive housekeeping and an atmosphere of respect toward residents. Nursing and therapy staff are praised for professionalism and warmth in many individual accounts, and some residents highlight personal touches, nurses taking extra time, aides fostering laughter, and activities staff keeping daily life engaging. The food quality and the social fabric, church services, outdoor spaces, and accessible common areas, contribute to a sense of normalcy and comfort that can significantly enhance quality of life for residents who do not require constant, high-intensity medical intervention. In such cases, the pros can meaningfully offset the cons when staffing levels hold steady and care planning remains coordinated.
Yet the reviews reveal a dissonance that demands scrutiny before commitment. The most troubling pattern is not limited to anecdotes but surfaces as repeated warnings about inconsistent staffing and communication gaps. The same facility that receives effusive praise for compassionate nurses also endures harsh, near-universal criticism from other families about neglect, miscommunication, and a sense that staff morale and accountability vary by shift. The presence of highly competent personnel, often named individually, sits beside reports of rude attitudes, slow responses, or missed or misapplied medical decisions. This inconsistency makes it essential to verify that the particular unit or wing serving a loved one maintains stable staffing, clear supervision, and reliable escalation processes. Without that stability, the beauty of the campus and the warmth of some teams do not fully mitigate risk.
From a decision-making perspective, the emphasis should be placed on concrete assurances and recent, unit-specific performance. Prospective families should request targeted discussions with administration and the director of nursing, review current staffing ratios by shift, and examine recent state survey results for the facility’s rehabilitation and medical units. Insist on observing a live call-light response scenario, and ask for a transparent plan for medication management, including how changes are communicated to families and how timely discharges are handled. Seek recent resident or family references who can speak to day-to-day responsiveness, rehab progression, and the consistency of caregivers across weekends and holidays. The facility’s strengths, its inviting environment, robust activity slate, and potential for seamless care transitions, arrive with the caveat that reliability must be proven in practice.
In the end, Shepherd Of The Valley Niles represents a clear, strong option for families prioritizing a refined, engaging setting with comprehensive care options on-site. The decisive factor is staffing stability and reliable medical oversight. If those elements are consistent, if call lights are answered promptly, if rehab and physician coordination function smoothly, and if the most loved one is consistently treated with patience and respect, the positives far outweigh the drawbacks. For residents with moderate care needs who can thrive in a social, activity-rich environment and who value a beautiful, well-maintained campus, this community can feel like a sanctuary. For those whose loved one requires rigorous, high-frequency clinical intervention or whose tolerance for staffing variability is low, it would be prudent to explore alternatives with documented, steady staffing performance and a more uniformly strong track record in rehabilitation and medical responsiveness. The best course is an in-person, shift-specific tour focused on the unit that will host the loved one, paired with candid conversations about staffing, care planning, and measurable quality indicators.
96 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shepherd Of The Valley Niles is a Continuing Care Retirement Community (CCRC) located in Niles, OH. They offer a range of care services including assisted living and skilled nursing facility care.
Residents at Shepherd Of The Valley Niles can enjoy a variety of amenities to enhance their daily lives. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, community-operated transportation for ease of travel, a computer center for staying connected digitally, and a dining room where nutritious meals are provided.
For those looking to stay active and maintain their physical wellness, Shepherd Of The Valley Niles offers a fitness room equipped with exercise equipment. In addition, there is also a gaming room for recreational activities and a garden where residents can relax amidst nature. Housekeeping services are available to ensure that living spaces are kept clean and tidy.
Each accommodation is fully furnished and includes private bathrooms. Move-in coordination is provided to assist residents with the transition into their new home. Outdoor spaces are also available for residents to enjoy fresh air and socialize with fellow community members.
Residents have the convenience of restaurant-style dining with special dietary restrictions catered to accommodate individual needs. A small library is also accessible onsite, offering reading materials for leisurely pursuits.
Shepherd Of The Valley Niles ensures that residents' transportation needs are met by providing non-medical transportation arrangements as well as transportation to doctors' appointments. A wellness center is available to support residents' overall health and wellbeing, along with Wi-Fi/high-speed internet access throughout the community.
The care services at Shepherd Of The Valley Niles are comprehensive, offering 24-hour call systems and supervision for added safety and peace of mind. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers as needed. Medication management ensures that residents receive their medications correctly while on-site medical professionals oversee diabetes diets and other special dietary restrictions.
A host of activities are offered to keep residents engaged and fulfilled. These include concierge services for personalized assistance, fitness programs to promote physical health, planned day trips for exploration, resident-run activities for socializing, and scheduled daily activities to stimulate the mind and body.
Shepherd Of The Valley Niles is conveniently located near two cafes, two parks, five pharmacies, 23 physicians, 30 restaurants, and one transportation service nearby. Additionally, there are five hospitals in close proximity for any medical needs that arise.
Overall, Shepherd Of The Valley Niles provides a vibrant and caring community where residents can enjoy a comfortable lifestyle with comprehensive care services and an array of amenities to enhance their well-being.
Shepherd Of The Valley Niles is located at 1500 Mc Kinley Avenue, Niles, OH 44446 in Trumbull County, Ohio
Shepherd Of The Valley Niles on seniors.fyi includes 7 photos including images showing interior, building, bedroom, decor, windows, church, dining, chandelier, and more.
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Interior
Decor
Building
Trees
Windows
Exercise Equipment
Church
