Continuing Healthcare at the Ridge

Pros

• The staff at the facility is wonderful and doing their best under challenging circumstances.
• The food provided to the residents has been satisfactory.
• The initial appearance of the Ridge and public spaces is fair in maintenance.
• There are cleanings and care that could be done to improve the rooms, indicating a potential for enhancement.

Cons

• The facility's rooms are not maintained to an acceptable standard, leading to concerns about cleanliness and upkeep.
• The staff appears overwhelmed with patients, suggesting that the caseload exceeds their capacity to provide adequate care.
• There is a lack of timely recognition of medical emergencies, such as stroke symptoms, which resulted in tragic outcomes for patients.
• Communication between staff and medical professionals is poor, causing delays in necessary care for post-surgery patients.
• The facility shows little respect for clients and their families, as indicated by dismissive comments from the director regarding patient care.
• Staff members display a lack of knowledge about proper patient handling, particularly in post-operative scenarios, leading to inappropriate treatment approaches.

Review

The Ridge in Mineral Ridge has emerged as a site of conflicting experiences for patients and their families. While some relatives have noted positive interactions with the staff, there are significant concerns regarding the quality of care and overall maintenance of the facility. These reviews paint a troubling picture of patient experience, particularly in relation to cleanliness, staffing adequacy, and responsiveness to medical needs.

Firstly, one reviewer expressed disappointment with the cleaning standards in the individual rooms. They observed that while common areas maintain a fair level of upkeep, personal spaces for residents leave much to be desired. This inconsistency suggests that maintaining hygiene is not being prioritized across the board. The family member emphasized that improved cleanliness should be at the forefront of priorities for management; clean and well-maintained living quarters are fundamental to patient dignity and well-being.

The issue of staffing levels also surfaced prominently in both reviews. One individual highlighted that despite their appreciation for the wonderful staff members who attended to his grandfather’s needs, he felt these professionals were overwhelmed by their caseloads. Such pressure can inadvertently affect the quality of care provided to each resident. In an environment where staff members may feel stretched too thin, it is plausible that essential aspects of patient care—such as timely assistance and personal attention—might falter.

Despite concerns about cleanliness and staffing shortages, several reviewers acknowledged that food services were satisfactory. For example, meals had been delivered consistently to one resident's room due to mobility issues preventing attendance in dining areas. However, limited social interaction stemming from these circumstances raises additional worries about the mental health and emotional well-being of residents confined mostly to their quarters without opportunities for engagement or community.

Conversely, some reviews brought serious allegations regarding inadequate clinical assessments during critical medical situations. A heart-wrenching account detailed how a man experienced three strokes while recovering from an ankle injury at The Ridge; tragically, none of the nursing staff recognized stroke symptoms until alerted by a family member present during emergencies. The frustration continued after this alarming incident when a nurse dismissed signs as mere fatigue rather than addressing them with urgency. This lackadaisical approach toward acute medical events not only jeopardized this patient's health but ultimately led to devastating consequences—a loss that resonates far beyond simple negligence.

Another review echoed distressing tales regarding post-operative care after heart surgery where crucial mobility was overlooked due to lack of doctor’s orders from staff members—who could have easily contacted physicians for guidance but failed to do so promptly. This apparent unwillingness or inability to communicate effectively turned into detrimental delays in addressing vital rehabilitation needs post-surgery.

Overall, these reviews collectively implore prospective residents and families considering The Ridge as an option for care to tread carefully. While empathetic staff are recognized amid overwhelming conditions—and satisfactory meals offered—the glaring issues surrounding room maintenance, inadequate medical response protocols, insufficient staffing levels, and neglect toward fundamental nursing duties significantly overshadow any positives presented by personal interactions within its walls. Improvements must be made not only through increased attention towards housekeeping standards but also through systematic advancements in training teammates on recognizing life-threatening conditions urgently—ensuring no other family endures such profound grief amid already vulnerable times.

Hospitals

• Sanford Drug Testing (1.5 miles)
• American Renal Associates (5.5 miles)
• St Joseph Health Center (5.5 miles)
• Mercy Health - Heart and Vascular Institute, Eastland (5.5 miles)
• Valley Care Health System-Ohio (5.9 miles)
• Belmont Pines Hospital (5.9 miles)
• Tod Childrens Hospital Forum Health (5.9 miles)

Restaurants

• McDonald's (1.5 miles)
• Bob Evans (1.6 miles)
• Los Girasoles (1.7 miles)
• Cracker Barrel (2 miles)
• StoneYard Grill & Tavern (2 miles)
• Quaker Steak & Lube (2 miles)
• Taco Bell (2.1 miles)

Cafes

• Starbucks (2 miles)
• Panera Bread (3.7 miles)
• Panera Bread (4.2 miles)

Parks

• Waddell Park (2.2 miles)
• Tod Park (3.8 miles)
• Wick Recreation Area (5.9 miles)
• Fellows Riverside Gardens (6 miles)

Pharmacies

• Rite Aid (3.5 miles)
• Rite Aid (3.5 miles)
• Walgreens (3.6 miles)
• Marc's Stores (3.8 miles)
• Berry's Pharmacy (3.9 miles)
• Marc's Stores (4 miles)
• CVS Pharmacy (4 miles)

Physicians

• Patsy Buccino (3.5 miles)
• Partners For Women's Health (3.6 miles)
• Occhealth Concepts (3.6 miles)
• Partners For Urology Health (3.6 miles)
• Sargious Nabila MD (3.6 miles)
• Mri Extremity Imaging Partners (3.6 miles)
• Vincent S Ricchiuti MD (3.6 miles)

Transportation

• Hertz Rent A Car (4.3 miles)