Shepherd of the Valley- Home Health Care in Austintown, OH

5525 Silica Road, Austintown, OH 44515

For more information about senior living options: (844) 490-3973

4.3 from 17 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 stars
2

Shepherd of the Valley- Home Health Care Costs & Pricing

Shepherd of the Valley - Home Health Care offers a range of room options at competitive pricing when compared to both Mahoning County and the broader state of Ohio. For a semi-private room, the monthly cost is $4,595, which exceeds the county average of $4,244 and the state average of $3,965. In contrast, a studio accommodation at Shepherd of the Valley is priced at $4,995, notably higher than both the county's average of $3,570 and Ohio's overall average of $3,727. This pricing reflects a commitment to quality care and services that may justify the premium over local and state standards. Overall, while costs are higher than regional averages in both categories, they may align with the enhanced level of personalized care provided by Shepherd of the Valley.

Floor plansShepherd of the Valley- Home Health CareMahoning CountyOhio
Semi-Private$4,595$4,244$3,965
Studio$4,995$3,570$3,727

Overall Review of Shepherd of the Valley- Home Health Care

Pros

  • pro It is the best senior retirement place in the Mahoning Valley.
  • pro Shepherd of the Valley is a great place to work, with a rewarding career and a group of outstanding professionals.
  • pro Shepherd of the Valley shows care and compassion for residents and employees.
  • pro It is a great place to live or to further one’s career.
  • pro The staff are great with residents, and the facility is clean and professional.
  • pro It is an A1 place.

Cons

  • pro He found it ridiculous that his attempts to reach staff resulted only in voicemails.
  • pro He was frustrated by 10 minutes of calling with an automated message about business hours.
  • pro He was told the CPR card was not on file, which raised questions about how Human Resources could lose it.
  • pro He observed staff with masks around their chins and residents in common areas without masks.
  • pro He was told some therapists were unvaccinated due to natural immunity, and that vaccination status was not consistently disclosed, which concerned him given the close patient–therapist contact.
  • pro He felt the facility did not take COVID seriously.
  • pro He noted that corporate headquarters seemed uninformed about Medicaid policy and sometimes inaccurate.
  • pro He attempted to contact the CEO about concerns but did not receive a response for over a week.

Review

Shepherd of the Valley Home Health Care in Austintown is best suited for families that want a resident-centered care option backed by a stable, long-tenured staff and a culture of genuine compassion. The reviews point to caregivers who show real dedication, with frontline teams that feel established and consistently professional. For a loved one who thrives on predictable, respectful daily interactions and a clean, dependable environment, this community delivers tangible value through everyday care and a supportive atmosphere. It is particularly appropriate for seniors who prefer a hands-on, people-first approach to home health services and who benefit from staff familiarity and continuity in their routines.

Explicitly, those who require flawless administrative responsiveness and seamless executive engagement should consider alternatives. The strongest cautions center on how administrative tasks are handled, including repeated difficulty reaching human resources and delays in processing essential paperwork or certifications. A persistent frustration with unreturned communications from leadership signals a gap in accountability at higher levels. For families navigating Medicaid policy or billing questions, corporate guidance reportedly lacks reliability, which can complicate eligibility or coverage decisions. In short, the overall administrative experience may lag behind expectations when coordination and timely answers are non-negotiable.

On the flip side, the strongest positives are undeniable: staff quality and workplace culture. The same people who care for residents are described as outstanding professionals with substantial tenure, creating a dependable, familiar rhythm in daily care. Cleanliness and professional conduct are frequently highlighted, reinforcing trust in the environment and the care team. That combination, caring, capable staff with a well-kept setting, translates into practical benefits: reliable assistance, attentive monitoring, and the reassurance that those delivering daily care understand the residents’ needs. These core strengths can significantly offset some administrative friction for families who value day-to-day reliability.

Yet the main drawbacks deserve serious consideration. Communication gaps at the executive and corporate levels, including delayed responses to concerns about care decisions, can undermine confidence. Observations about safety practices, such as inconsistent PPE usage and mixed messaging about caregiver health status, raise questions about on-the-ground rigor in safeguarding vulnerable residents. Inconsistent transparency around vaccination or health status adds a further layer of risk for families seeking comprehensive safety. The sense that corporate headquarters may be out of step with the realities of the actual facilities, particularly around Medicaid policy knowledge, can hinder smooth billing and clear guidance when navigating benefits.

Taken together, the package remains real and meaningful for many families. The practical advantage lies in a caregiving core that is deeply invested in residents’ well-being, paired with a clean, respectful environment and a culture that values compassion. Those factors can produce a dependable daily experience that many seniors and families prize. The caveat is a notable potential for administrative friction and leadership gaps to disrupt the otherwise steady care rhythm. Prospective families should enter conversations with clear expectations about paperwork turnaround, leadership accessibility, and how safety practices are monitored and communicated.

Bottom line: Shepherd of the Valley Home Health Care is a solid option for families prioritizing genuine caregiver attentiveness and a stable, respectful atmosphere. It is less ideal for those unable to tolerate administrative bottlenecks, delayed leadership responses, or ambiguity around Medicaid guidance and safety transparency. The prudent path is to arrange direct meetings with the administrator, request current references, and outline a concrete plan for care coordination and paperwork management. If leadership demonstrates a commitment to closing the communication gaps and maintaining transparent, proactive safety practices, this community can be a dependable, well-suited home health choice in the Mahoning Valley.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Shepherd of the Valley in Austintown, OH is a home health care community that provides exceptional care services for individuals needing assistance with their daily activities. Our community offers a range of amenities to ensure our residents' comfort and well-being.

Residents can participate in devotional services off-site, providing them with spiritual support and enrichment. They can also enjoy the indoor common areas where they can socialize with other residents and relax in a welcoming environment.

At Shepherd of the Valley, we specialize in diabetic care, ensuring that residents with diabetes receive the appropriate support and management for their condition. Our trained staff is dedicated to providing personalized care plans tailored to each individual's unique needs.

In addition to our care services, our community is surrounded by convenient amenities. There are two cafes nearby, perfect for residents who want to enjoy a cup of coffee or have a meal outside the community. Two parks nearby provide opportunities for outdoor recreation and relaxation. For any medical needs, there are 10 pharmacies and 13 physicians nearby for easy access to healthcare services. The area also boasts 32 restaurants with various cuisines, offering plenty of dining options for residents to explore. Lastly, having a hospital nearby ensures that emergency medical care is readily available if needed.

Shepherd of the Valley in Austintown, OH strives to provide a warm and supportive environment where residents can feel at home while receiving quality care.

Nearby Places of Interest

Restaurants

  • Wendy's (0.3 miles)
  • Perkins Restaurant and Bakery (0.3 miles)
  • Long John Silver's (0.4 miles)
  • Taco Bell (0.4 miles)
  • Quaker Steak & Lube (0.4 miles)
  • Cracker Barrel (0.5 miles)
  • Los Girasoles (0.7 miles)

Cafes

  • Starbucks (0.4 miles)
  • Panera Bread (1.3 miles)
  • Saint E's Cafe (5.9 miles)
  • Starbucks (6.5 miles)

Pharmacies

  • Rite Aid (1.2 miles)
  • Walgreens (1.2 miles)
  • Marc's Stores (1.8 miles)
  • Berry's Pharmacy (2.2 miles)
  • Wedgewood Pharmacy (3 miles)
  • CVS Pharmacy (3.7 miles)
  • Rite Aid (4.7 miles)

Physicians

  • Partners For Women's Health (1.2 miles)
  • Sargious Nabila MD (1.2 miles)
  • Partners For Urology Health (1.3 miles)
  • Vincent S Ricchiuti MD (1.3 miles)
  • Richard Memo MD (1.3 miles)
  • Mri Extremity Imaging Partners (1.3 miles)
  • Occhealth Concepts (1.3 miles)

Hospitals

  • Sanford Drug Testing (3.7 miles)
  • St Elizabeth Health Center - Pre Op (5.9 miles)
  • Akron Children's Hospital NEO (5.9 miles)
  • St Elizabeth Health Center (6 miles)
  • Valley Care Health System-Ohio (6 miles)
  • Tod Childrens Hospital Forum Health (6 miles)
  • American Renal Associates (6.4 miles)

Parks

  • Waddell Park (4.5 miles)
  • Wick Recreation Area (4.5 miles)
  • Fellows Riverside Gardens (5 miles)
  • Tod Park (5.1 miles)

Frequently Asked Questions

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