Comfort Keepers of Springfield

Pros

• Caregivers are kind, reliable, and professional.
• The service provides peace of mind that a loved one is well cared for.
• The office and care teams are accommodating, responsive, and easy to work with.
• Caregivers such as Rita and Joyce quickly win the trust and affection of clients.
• The administrative team ensures flexible scheduling and prompt communication.
• Caregivers often become like family to clients.
• Melissa is described as perfect in her role and a compassionate professional.
• Comfort Keepers is regarded as a first-rate organization that helps clients stay in their homes.

Cons

• She disappeared after she left her clients.
• Doesn't remember a thing.

Review

Across a river of individual stories, Comfort Keepers emerges as a trusted partner for families seeking in-home support that feels personal as well as dependable. From the outset, reviewers consistently describe the service as kind, reliable, and professional, with an overarching sense of peace of mind for loved ones. The caregivers are praised not only for their practical help but also for the warmth and steadiness they bring into daily life, allowing seniors to remain in their homes and maintain a sense of independence.

Several accounts highlight caregivers who made an immediate, meaningful connection with those in their care. Two caregivers in particular stand out as especially personable and helpful for a family member in her late 90s, where the client's comfort and acceptance matter as much as the care itself. In one heartfelt example, Rita was the first caregiver to assist a father, and the smooth start eased apprehension; her ability to learn about his likes and preferences led to many enjoyable moments together. Joyce is also mentioned as a caregiver whose presence brightens the client's day, to the point that the person's face lights up whenever either of them is scheduled to visit. These stories underscore the importance of building trust and rapport, not just delivering tasks.

Administrative staff receive frequent praise for their responsiveness and accommodation. Kristen, a scheduler in the office, is repeatedly described as excellent and accommodating, helping families navigate complex schedules and changing needs. The office team - Missy, Kim, and Alice - are cited as easy to work with and quick to respond when additional assistance is required. Families note that Comfort Keepers makes an effort to fill gaps and find caregivers promptly, a theme echoed in multiple testimonials where last-minute changes or surges in care are managed smoothly. The combination of a reliable care team and supportive administration contributes to a sense of continuity and confidence.

Longer-term relationships with caregivers and sustained reliability are recurrent themes. One family has benefited from care over three months, with Angela providing six nights a week and earning a trusted spot within the care team. Other families describe care lasting for years, with caregivers becoming like family members. A Springfield reviewer emphasizes how Vicki became an indispensable part of the household and how the office staff - Kelsey, Missy, Kim, and Alice - accommodated schedule changes, reinforcing the sense that Comfort Keepers is a steady, dependable presence over time.

Several reviews highlight the organization's ability to scale care up quickly in response to medical events and hospital needs. In one case, a private-care provider requested additional hours for a client; Comfort Keepers was able to staff 94 hours within a few days, illustrating the team's capacity to mobilize and support families during demanding periods. Another testimonial recounts successful overnight arrangements following a cataract procedure, where scheduling and coordination were handled on short notice to ensure 24-hour coverage after anesthesia. These anecdotes demonstrate the agency's flexibility and commitment to meeting urgent caregiving needs.

Compassion and practical support extend beyond basic tasks to include proactive, thoughtful touches. Caregivers are described as courteous, thorough, and genuinely engaged in the well-being of those they serve. In one emotional note, Kathleen stayed by the bedside when a wife passed away, and Marianne's attentive, versatile help - ranging from cooking and cleaning to organizing old photos - helped the client adjust to life after loss. A caregiver named Dorothy is singled out for being fantastic for a mom, with the client's family trusting that she is receiving the best possible care in their absence. The personal bonds, the readiness to assist with household duties, and the willingness to be more than "just a caregiver" - all contribute to the perception that Comfort Keepers is a trusted extension of the family.

Overall, reviewers consistently recommend Comfort Keepers and express deep gratitude for the care they provide. From long-standing relationships and week-to-week scheduling flexibility to the genuine kindness of individual caregivers and the responsiveness of the office team, the service is described as a lifeline for families seeking reliable, compassionate in-home support. For those navigating medical recoveries, aging in place, or sudden care needs, these testimonials portray Comfort Keepers as a company that genuinely puts clients first, helps keep loved ones comfortable at home, and offers families the reassurance they need to move forward with confidence.

Restaurants

• Sonic Drive-In (0.2 miles)
• Bob Evans (0.3 miles)
• Arby's (1.4 miles)
• Rally's (1.6 miles)
• Wendy's (1.7 miles)
• McDonald's (1.7 miles)
• Burger King (1.8 miles)

Theaters

• Cinema 10 (0.9 miles)

Places of Worship

• Maplewood Church of the Nazarene (1 miles)
• Southern Baptist Convention (3.4 miles)
• Cornerstone Baptist Church (4.2 miles)
• Grace Covenant Fellowship (4.6 miles)
• New Moorefield United Methodist Church (5 miles)
• St Charles Borromeo (8.8 miles)

Cafes

• Tim Hortons (2 miles)
• Tim Hortons (3.6 miles)
• Coffee Expressions (4.1 miles)
• Starbucks (4.9 miles)
• Tim Hortons (5 miles)

Parks

• CJ Brown Playground (2 miles)
• Moorefield Family Park (5 miles)
• John Bryan State Park (11.6 miles)

Pharmacies

• Whitacre's Pharmacies (2.4 miles)
• Walgreens (3.5 miles)
• Madison Avenue Pharmacy (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (3.9 miles)
• Walgreens (4 miles)
• Harding Road Pharmacy (4.2 miles)

Physicians

• Parernt Infant Center (3 miles)
• Springfield Gastroenterology (3.2 miles)
• Springfield General Surgery (3.2 miles)
• Quest Cardiology (3.2 miles)
• Kamel Abraham MD (3.2 miles)
• Annamraju Ananth MD (3.2 miles)
• DRS Roberto, Roberto, Muir, Sutter, Macy And Macy (3.3 miles)

Hospitals

• Springfield Urology (3.2 miles)
• Clark County Mental Health (3.5 miles)
• Springfield Regional Cancer Center (3.8 miles)
• Mercy Medical Center (3.9 miles)
• Springfield Regional Imaging Center (3.9 miles)
• Springfield Regional Medical Center (4 miles)
• Ohio Institute of Cardiac Care (5 miles)