Good Shepherd Village in Springfield, OH
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422 North Burnett Road, Springfield, OH 45503
For more information about senior living options: (844) 490-3973
The facility has shown remarkable growth since Covid. The new activity director keeps residents engaged with parties, games, and crafts. The health care is excellent, with one-on-one visits that make residents feel seen and heard. Michelle has become part of the residents' family in a short time, and they love her. Under the new ownership, the building is turning around, the DON is caring about the residents, and the therapy department is the best around. Nancy from Good Shepherd Village brings crafts and provides a kind, patient, creative outlet. The facility is very clean and nicely set up, with a staff that is considerate, kind, and caring. The owner is very involved on the floor, helping staff and checking on residents.
The nurses do not call the out-of-state family with updates on their loved one in care. The staff seems unable to handle the current patient volume, leading to an unsustainable workload. Some caregivers frequently appear inattentive, using personal devices while family members are present. There are inconsistencies between prescribed dietary restrictions and actual patient meals. Residents report subpar food quality, including frequently cold and undercooked meals. The facility has shown neglect and poor care, with instances of malnourishment, dehydration, bed sores, and lack of bathing. Since the home was sold, the facility has declined, with staff not addressing concerns and saying “that’s not my job.” Family members are not promptly notified about patient status or changes in care, causing distress.Good Shepherd Village in Springfield, Ohio is best suited for families seeking hands-on, rehab-focused care with a strong emphasis on daily activity, social engagement, and a family-style approach to oversight. The community has shown notable growth under new ownership, with an activity program that keeps residents occupied and connected, an important advantage for those who want meaningful daytime routines rather than passive custodial care. The therapy department is repeatedly praised for progress in physical, occupational, and speech therapy, and the owner and DON are described as accessible and personally involved. For families who value a home-like atmosphere, visible resident-to-staff familiarity, and a setting where staff members actively create opportunities for residents to participate in crafts, games, and small gatherings, Good Shepherd presents a compelling case as a place that can mobilize care around individual needs.
That said, some families should consider alternatives if essential criteria are neglected here. The most persistent red flags center on communication and staffing stability. Reports of unanswered calls, delayed updates, and weekend access difficulties point to a core weakness in the facility’s responsiveness, especially for out-of-state relatives who require timely information. Management turnover appears to correlate with shifts in performance, and several reviews describe a decline in service since changes in ownership. For families that prize transparent, immediate communication and a consistently staffed environment, these concerns may outweigh the positives and warrant looking at other options.
The strongest pros, personalized care plans, robust rehab services, and engaged activity programming, often offset certain drawbacks when the priority is recovery and daily engagement. Residents who require intensive therapy and a structured, activity-rich day can benefit from the dedicated therapy staff and the hands-on involvement of the DON and owner. The facility’s environment supports one-on-one nursing visits, crafts with staff like Nancy, and regular social programming in open common areas. Good Shepherd seems capable of delivering a level of personal attention that translates into observable gains in mobility, mood, and cognitive engagement for many residents. In short, for families prioritizing functional improvement and meaningful daytime activity, these strengths tend to compensate for some administrative challenges.
Yet the consensus among reviews cannot be dismissed: notable concerns about care consistency, potential lapses in nursing oversight, and questions about overall management discipline persist. Instances cited include difficulty in contacting nurses and administration, and in a few cases grave reports of neglect or neglect-related outcomes that led families to pursue hospital or guardian interventions. While several accounts celebrate care teams that are kind, attentive, and professional, other accounts describe high caregiver workloads, inattentiveness, and dietary inconsistencies. The contrast between these experiences is sharp enough to suggest that the facility’s quality is uneven, with outcomes heavily influenced by shifts, supervisors, and the specific staff on duty.
The degree to which the positives offset the negatives depends on what families are seeking. If the objective is to maximize rehabilitation potential and maintain a vibrant daily schedule that keeps a loved one engaged, Good Shepherd’s strengths can produce meaningful, measurable progress and provide reassurance that residents are not simply being kept but actively supported. The accessibility of the DON and owner, along with documented improvements in activity offerings and therapy results, supports a hopeful trajectory when proper monitoring is in place. However, if consistent communication, predictable staffing, and unwavering nursing accountability are non-negotiables, then the risk of inconsistent responsiveness may eclipse the gains in activity and rehab.
For families actively evaluating this community, a practical approach is essential. Demand a current staffing schedule and a tour that coincides with peak activity times and shift changes to observe how the team engages residents and handles calls. Prioritize speaking directly with the DON, request a clear line of communication for updates, and verify the facility’s process for out-of-area family updates. Review recent incident reports and ask how the program addresses concerns about meal quality and dietary restrictions. Consider a trial period or staged admission that allows performance to be observed before full commitment. If the emphasis remains on reliable communication, strong medical oversight, and a consistently well-staffed environment, alternatives with a steadier track record in those domains may be preferable. If rehab, engagement, and a hands-on ownership experience align with a loved one’s needs, Good Shepherd remains a compelling option to explore, provided a robust system of oversight accompanies it.
81 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Shepherd Village in Springfield, OH offers a comprehensive range of amenities and care services to meet the needs of residents. The community boasts a beauty salon for residents to indulge in pampering sessions, while cable or satellite TV is available to keep residents entertained. Community-operated transportation is provided for convenience, and a computer center allows residents to stay connected with loved ones.
The dining room offers restaurant-style dining, providing delicious meals prepared by the staff. Residents have the option of fully furnished accommodations or can bring their own furniture. Housekeeping services ensure that living spaces are well-maintained.
For recreational activities, the community features a fitness room for exercise and wellness programs, as well as a gaming room for entertainment. Outdoor spaces and a garden provide opportunities for relaxation and enjoying nature. A small library is available for book lovers, and scheduled daily activities and resident-run activities offer social engagement.
Residents also have access to a wellness center that provides mental wellness programs and assistance with activities of daily living. Assistance with bathing, dressing, and transfers is available when needed. Medication management ensures that residents' medical needs are attended to properly.
Transportation arrangement services are provided for non-medical purposes as well as for doctors’ appointments. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected digitally.
Additionally, Good Shepherd Village is conveniently located near various amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby.
Overall, Good Shepherd Village offers a comfortable and vibrant assisted living community where residents can enjoy an array of amenities and care services while being surrounded by convenient facilities nearby.
Good Shepherd Village is located at 422 North Burnett Road, Springfield, OH 45503 in Clark County, Ohio
Good Shepherd Village on seniors.fyi includes 9 photos including images showing landscaping, building, interior, outdoors, entrance, brick exterior, nursing home, plant, and more.
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Interior
Outdoors
Building
Architecture
Landscaping
Exterior
Seating
