Broadway Care Center of Maple Heights
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Information last verified:
16231 Broadway Avenue, Maple Heights, OH 44137
For more information about senior living options: (844) 490-3973
There are a few nice nurses. Broadway Care is described as caring, with the slogan “We Care” and a strong STNA presence. The staff’s four years of STNA experience is highlighted, signaling capability.
It is described as the worst place ever, with a smell of urine upon entering. The staff are lazy; patients sit at the desk, talk, and do not perform their duties. The food is terrible. The night manager does nothing. The facility should be reported to the state because even the patients complain about the staff. There are flies flying around and beds aren’t made. It is described as horrible.Broadway Care Center of Maple Heights is best suited for residents who need a moderate level of daily assistance and for families willing to stay engaged to oversee care and hold staff accountable. The facility is not universally strong on every metric, but several staffers show staying power and a willingness to form bonds with residents. Those who can tolerate uneven cleanliness and gaps in managerial direction may find a workable home here, particularly if a family’s involvement can complement on-site oversight and prompt issue resolution.
However, those who cannot compromise on a consistently clean environment, prompt housekeeping, reliable meals, and proactive leadership should seriously consider alternatives. Cleanliness appears to be a recurring deficiency in the most pointed reviews, with complaints about odors, dirty conditions, and beds not being made. If a family’s priority is a consistently sanitary, well-maintained setting and a facility culture that actively communicates and acts on concerns, this community may not meet those nonnegotiables.
The apparent upside rests on the presence of some thoughtful nurses and a core of long-tenured aides. The sentiment that “beyond the noise, care persists” emerges from notes about dedicated staff members and years of service from STNAs who are described as strong. When these caregivers are on shift, residents can experience attentiveness and steadiness that counterbalance some of the operational chaos. That combination, competent front-line workers paired with a potential for reliable continuity, can offset risk if the administration consistently backs up front-line teams with clear expectations, adequate staffing, and timely responses to concerns.
Reality checks are essential for families weighing options. Prospects improve if tours reveal a functioning routine: meals prepared with care, timely housekeeping, clean and safe living spaces, and responsive aides who communicate openly about daily needs. Tour observers should specifically request to see housekeeping schedules, pest-control measures, and the process for addressing complaints. It is also wise to speak with several staff across shifts to gauge whether the level of care is consistently supported or dependent on the luck of staffing. A formal, written plan for issue escalation should be part of the decision-making conversation.
The facility currently sits at a 3.7 rating from seven reviews, with a split between high praise and sharp critique. Four five-star notes and one four-star reflect experiences that someone would want in the right shift and right day. Yet two one-star accounts underscore a pattern of significant shortcomings: odors, unattended hygiene tasks, unmade beds, and perceived indifference from management. That stark contrast signals a facility where quality can be highly variable and where a family’s experience may hinge on daily staffing and the vigilance they bring from outside. In practical terms, risk is real here for residents who require consistent cleanliness and proactive management; resilience from caregivers can blunt that risk, but not erase it.
Bottom line: Broadway Care Center of Maple Heights can work for families who are prepared to intervene actively, demand accountability, and monitor day-to-day operations closely. It is not the right fit for those seeking a consistently pristine environment or a facility with uniformly proactive leadership. Before committing, arrange a thorough on-site review that includes shadowing a shift, inspecting bedrooms and bathrooms, reviewing meal quality, and obtaining direct contact with the administrator to discuss complaint-resolution processes. If any of these checks reveal ongoing gaps, or if a family cannot sustain regular oversight, move toward alternatives with stronger cleanliness records, clearer management accountability, and steadier, consistently responsive care. For those who proceed, set explicit expectations, schedule frequent family updates, and insist on measurable interim targets to ensure care does not drift between visits.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broadway Care Center of Maple Heights in Maple Heights, OH is a vibrant and welcoming assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on providing exceptional quality of life, this community offers both Independent Living and Skilled Nursing Facility options.
Residents can enjoy a variety of amenities designed to enhance their everyday lives. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are always at hand. Community-operated transportation makes it easy for residents to get around town, and the computer center provides access to technology for those who wish to stay connected. The dining room offers restaurant-style dining with delicious meals prepared and served by the caring staff. A fitness room promotes physical wellness, and the gaming room provides opportunities for social engagement. The community also features a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services ensure that residents have more time to focus on doing what they love.
The care services offered at Broadway Care Center of Maple Heights are comprehensive and personalized. With 24-hour call system and supervision, residents can feel safe knowing that help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers.
Healthcare coordination is an important aspect of the care provided at this community. Staff members work closely with healthcare providers to ensure that each resident receives appropriate medical care. Medication management is also offered to help residents stay on track with their medications.
To support mental well-being, Broadway Care Center offers a mental wellness program, while special dietary restrictions are accommodated through diabetes diets and tailored meal preparation.
Residents have access to transportation arrangements for non-medical purposes as well as transportation arrangement for medical appointments, making it easy for them to attend doctors' visits or explore the surrounding area.
Engaging activities abound at Broadway Care Center of Maple Heights. Concierge services are available to assist residents, while fitness programs promote physical health and wellness. Planned day trips and scheduled daily activities provide opportunities for socialization and fun. Resident-run activities empower residents to shape the community they live in.
With numerous nearby amenities such as cafes, parks, pharmacies, restaurants, theaters, and hospitals, residents have easy access to a variety of services and entertainment options.
At Broadway Care Center of Maple Heights in Maple Heights, OH, residents can experience a fulfilling and enriching lifestyle with personalized care in a warm and welcoming environment.
Broadway Care Center of Maple Heights is located at 16231 Broadway Avenue, Maple Heights, OH 44137 in Cuyahoga County, Ohio
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