Bedford Green Apartments

Pros

• A resident was very satisfied with the apartments after living at Bedford Green for four years.
• Management and staff were described as friendly and responsive to any issues.
• The resident would recommend Bedford Green to anyone looking for temporary or long-term housing.
• A long-term resident reported no issues with neighbors or pests and noted ongoing updates to all units.
• Another reviewer stated that issues were addressed in a timely manner.

Cons

• The management never answers the phone or returns messages despite multiple inquiries.
• The complex requires cats to be declawed, which is described as inhumane and a form of mutilation causing lifelong pain.
• Maintenance is poor; hallways are dirty, roaches are present, and issues are not fixed promptly while rent is still demanded.
• The carpet at move-in left debris and large staples, forcing tenants to clean and place furniture over them.
• Countertops and cabinets are old and need replacement.
• The toilet seal is broken and the bathroom has a persistent odor despite cleaning.
• Electric bills are unusually high, with suspicions that hallway heating and lighting inflate usage.
• Lawn care is loud and disruptive, waking residents several times a week.
• The pool is dangerously deep for children due to abrupt depth changes.
• Deposit withholding is unfair; half the deposit is kept regardless of unit condition, with staff claiming it's standard practice.

Review

Bedford Green presents a tapestry of experiences that touch on almost every aspect of apartment living, from personal satisfaction with the space and the people who run it to a chorus of complaints about upkeep, communication, and policy. On one side of the ledger is a resident who lived there four years and felt the complex was exactly what they were seeking: a comfortable place to call home with responsive management, friendly staff, and a willingness to address issues promptly. This person would gladly recommend Bedford Green to others seeking either a temporary stay or a longer-term residence, emphasizing the quality of the apartments themselves and the creature comforts that made life there pleasant.

But a different voice sharply contradicts that sentiment, focusing on ongoing problems with management responsiveness. They describe a pattern of never getting through by phone, regardless of how many inquiries are submitted online or how often voicemails are left. For this reviewer, the experience was so frustrating that they felt compelled to rate the place very poorly, barely tolerating the single star required to post a review. The complaint points to a systemic communication breakdown that undermines any positive impression of the building's amenities or its staff.

Another thread in the feedback highlights a controversial and highly charged policy: the requirement that cats be declawed. This reviewer frames the policy as inhumane and cites strong external sources to condemn the practice, framing it as a form of mutilation with lasting pain and impairment for cats. The sentiment is blunt and morally charged, calling the policy abusive and out of step with modern animal welfare standards. The overall takeaway is that pet policy, as enforced at Bedford Green, represents a major ethical concern for at least some residents.

A separate perspective from a long-time resident who says they've been there for over a decade across two units adds a counterpoint to the conversation. They claim there have never been issues with neighbors or pests and say the complex has been active in updating units over time. This view suggests a base level of stability and ongoing physical improvements that can reassure potential tenants who worry about long-term quality and the state of the property.

Yet other reviews zero in on operational gaps that impact daily life. A visitor who recently toured the property notes a lack of trash pickup and overflowing dumpsters, a situation that stands in stark contrast to past arrangements when a trash collection company visited multiple times per week. The concern here is about the routine management of common services and whether the complex is keeping pace with the basic maintenance needs of its residents.

Maintenances and cleanliness emerge as a recurring theme in several accounts. One reviewer characterizes maintenance as "horrible," describing hallways as gross and smelling of filth, and accusing staff of being slow to fix problems while quick to ask for rent. The impression is that, despite a rent check being due on time, the physical upkeep of the property - and the responsiveness of maintenance personnel - falls short of expectations. Other notes in the same vein mention roaches and a broader sense of neglect or laziness in addressing issues that directly affect daily living conditions.

The difficulties extend to inconveniences and miscommunications around appointment scheduling. A prospective tenant recounts missing an appointment because the unit was closed, despite multiple calls. The disappointment centers on the lack of advance notice that staff would not be present, a detail that matters when you're trying to coordinate your work and personal life with a specific viewing schedule, and it leaves a lingering sense of unreliability.

When complaints do touch on the unit itself, the grievances are detailed and tangible: newly moved-in carpets with debris and staples left behind, the need for kitchen countertops and bathroom flooring to be replaced, and persistent odors from a broken toilet seal. Even routine operability - such as the replacement of vanities - gets weighed against ongoing concerns about outdated countertops, cabinets, and overall condition. Rent and utilities add another layer of tension; the writer notes a rent increase after only a short period and questions the electricity bill, suggesting that heating hallways and lighting across the building may be driving up costs beyond what the resident would expect for their usage, especially for someone who works night shifts.

Outdoor and communal spaces - lawn care and pool safety - also surface in the critiques. The lawn maintenance is described as loud enough to wake a resident multiple times per week, while the pool's depth is flagged as dangerous for children due to abrupt changes in depth. These remarks frame Bedford Green as a place where the exterior upkeep and amenities may not align with family-friendly expectations, contributing to the decision not to renew a lease there.

Finally, there are concerns about deposits and move-out practices. A reviewer claims the complex retains half the security deposit regardless of the unit's condition at move-out, and cites statements from a leasing manager that this practice is standard. They also recount a separate incident involving a friend whose deposit was similarly withheld and note that the lease agreement did not clearly justify holding back half of the deposit when the unit was left "tip-top" ready for the next occupant. Taken together, these points suggest a pattern of perceived unfair treatment around security deposits.

Taken as a whole, the array of experiences at Bedford Green spans a broad spectrum. For some residents, the apartments themselves and the management staff feel responsive and capable, offering a stable home with the potential for upgrades and improvements over time. For others, the day-to-day realities - communication hurdles, maintenance delays, interior and exterior upkeep, costly utilities, and contentious policies - cast a shadow over the living experience and influence decisions about whether to renew. Any prospective renter weighing Bedford Green against other options would do well to consider both the positive testimonies about the space and the more critical accounts that highlight persistent operational and policy-related concerns.

This part of Bedford, Ohio offers convenient access to a variety of amenities and services that may be appealing for seniors looking to settle in the area. With multiple pharmacies within a few miles radius, easy access to parks for outdoor recreation, a selection of diverse restaurants offering various dining options, nearby theaters for entertainment, reputable physicians and hospitals for healthcare needs, and cafes for socializing or enjoying a cup of coffee, this neighborhood provides a well-rounded community with opportunities for both leisure and essential services. Additionally, places of worship are available for those seeking spiritual fulfillment. Overall, this area appears to offer a comfortable and convenient environment for senior living with a range of options to cater to different preferences and needs.

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (3.7 miles)
• Dave's Supermarket (3.8 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4 miles)

Parks

• Cleveland Metroparks, Bedford reservation (1.2 miles)
• Bedford Heights Reed Park (3.1 miles)
• Sagamore Hills Park (3.9 miles)
• Solon Community Park (6.7 miles)
• Coventry PEACE Park (7.9 miles)
• Primate Playground (8.7 miles)

Restaurants

• Restaurant Depot (2.9 miles)
• Winking Lizard Tavern (4.5 miles)
• Miles Farmers Market (4.9 miles)
• Cooper's Hawk Winery & Restaurant (5 miles)
• Olive Garden (5.1 miles)
• Piada Italian Street Food (5.4 miles)
• BIBIBOP Asian Grill (5.6 miles)

Theaters

• Cinemark At Valley View And Xd (3.2 miles)
• Silverspot Cinema (5.9 miles)

Physicians

• University Premier Pediatricians (4.3 miles)
• Rapid Medical Research (5.9 miles)
• Cleveland Clinic - Taussig Cancer Center (7.9 miles)
• Senders Pediatrics (8 miles)
• Cleveland Clinic - Cole Eye Institute (8.1 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (8.2 miles)
• Cleveland Clinic - Mellen Center (8.3 miles)

Hospitals

• University Hospitals Ahuja Medical Center (5.4 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (6.6 miles)
• Cleveland Clinic - W.O. Walker Center (8 miles)
• Trauma ICU (8.4 miles)
• Louis Stokes Cleveland VA Medical Center (8.7 miles)

Cafes

• Starbucks (5.5 miles)
• Starbucks (5.9 miles)
• Metropolitan Coffee (7.4 miles)
• Starbucks (7.6 miles)
• Starbucks (7.9 miles)
• Starbucks (8.1 miles)

Places of Worship

• Macedonia Commons (6.1 miles)
• St Matthew's Episcopal Church (7.5 miles)