Valleyfield Apartments

Pros

• Leslie is an excellent property manager - professional, friendly, and pleasant to deal with, who resolves issues promptly with maintenance staff who go above and beyond, and who has even helped with relocation.
• The maintenance team is really impressive.
• The place is quiet, with quick and helpful maintenance staff.
• A reviewer appreciated Leslie for being understanding to concerns.
• Valleyfield staff are thanked for providing a great and affordable place to live.

Cons

• The reviewer claims Leslie is unhelpful and won't rent to tenants who point out issues.
• Maintenance is described as unprofessional and shady.
• Lease renewals are not guaranteed, even if rent is paid on time.
• The property lacks regular heating; the windows are inadequate in snow and electric bills are high.
• The landlord is described as racist and prone to evicting tenants who dissent.
• A maintenance worker is unprofessional with a "don't care" attitude; workmanship is poor.
• Staff allegedly refused move-in because the caller contacted them too many times and were rude and careless.
• A senior citizen alleges eviction after reporting black mold to the city.
• The building is old and run down; management is cold and heartless.
• Parking is insufficient with no assigned spaces, especially late at night.
• It is described as the worst place to live.

Review

The complex draws a wide range of opinions, and the threads of experience run from glowing praise to outright horror. On one end, residents describe a place that was a much-needed solution to a housing need, with quiet days and a management team that could be helpful in the right moments. In particular, Leslie emerges as a central figure in many accounts - some praise for her professionalism and approachability, others paint a much darker picture of how she runs the place. The variation is part of what people remember most: a property that can feel like a refuge to some and a trap to others, all depending on who you talk to and when.

Some tenants hail Leslie as a standout property manager. One reviewer calls her "Excellent" and "Professional, Friendly, Pleasant to deal with," noting that she resolves issues promptly with support from a responsive maintenance crew who "have also went above and beyond." Another recounts how Leslie offered understanding when concerns arose and even helped with a difficult relocation, describing Valleyfield as a "great and affordable place to live." A few remind readers to keep in mind that people who violate contracts or miss rent can leave harsher reviews, and encourage prospective renters to talk to Leslie directly to form their own impression. In these voices, the management team - especially Leslie - appears competent, courteous, and willing to work with tenants.

But there is a substantial countercurrent of dissatisfaction that focuses on the maintenance team and the broader operation of the property. Several reviewers describe maintenance people as unprofessional or "have I don't care attitude," a phrase that sticks with readers as a warning about the level of workmanship and responsiveness. Others counter that sentiment with praise for maintenance, calling them "really impressive" and "quick and helpful," noting teams that go above and beyond when something needs fixing. The truth, as conveyed by these comments, is that maintenance quality is not consistent from one visit to the next and may depend heavily on which staff member you encounter.

Conditions inside and around the buildings add another layer of contention. Some tenants recount a basic problem: heat and insulation issues that make winter days difficult. There are mentions of "no regular heat," windows that are "no good when it snows," and electricity bills that spike as a consequence. These practical concerns paint a picture of an older property struggling with reliability in heating and energy efficiency, turning what should be a straightforward rental into a daily negotiation about comfort and cost. Parking is another touchy topic: one reviewer laments the lack of assigned parking and the frustration of arriving home late, while others report quiet days and plenty of parking, highlighting how the experience can hinge on the section of the property you end up in.

There are equally sharp allegations about the landlord's behavior that permeate several entries. One reviewer textually accuses the landlord of racism and suggests eviction as soon as someone goes "against the grain," while another claims they were told they couldn't move into an apartment after calling too many times, describing the office as rude and careless of others. There is also a deeply troubling note from a senior resident who had lived there for 27 years and was being evicted after reporting black mold to the city, a claim that casts a shadow of serious health and safety concerns over the place. These accounts, troubling as they are, are part of the mosaic of experiences that tenants bring to the table, whether they are true for everyone or not.

The spectrum of sentiment is stark and often jarring. Some reviews declare the place to be the worst they've ever lived, calling the complex old and run down and sounding a stark warning to potential renters. Others insist that, while perhaps not perfect, the property has its merits: a quiet environment for the most part, with some reviewers noting the presence of friendly staff and a supportive network - enough to make a long-term home feel possible, at least for a time. A few pass along a succinct, almost flippant line - "Lol shiddddddd" - that captures a sense of incredulity or humor in the face of ongoing issues, underscoring how personal and emotionally charged these experiences can be.

Taken together, the comments sketch a living portrait of a property that can feel like two different places under the same address. The consistent through-line is not simply about the buildings themselves but about management culture, maintenance consistency, and the way safety and comfort are prioritized or neglected. Prospective renters would be wise to approach with careful questions: how reliable is heat in winter, what is the actual parking situation in the specific area you'll occupy, and what is the process for reporting mold or other health hazards? The conversation around this complex isn't one-note; it's a mosaic built from individual, candid experiences that range from life-improving to life-testing in equal measure.

Pharmacies

• Rite Aid (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• Dave's Supermarket (3 miles)
• Walgreens (3 miles)
• Walgreens (3.9 miles)

Parks

• Bedford Heights Reed Park (2.3 miles)
• Cleveland Metroparks, Bedford reservation (2.4 miles)
• Sagamore Hills Park (5.1 miles)
• Solon Community Park (5.9 miles)
• Coventry PEACE Park (7.1 miles)
• River Road Park (8.2 miles)

Physicians

• University Premier Pediatricians (2.7 miles)
• Rapid Medical Research (4.4 miles)
• Senders Pediatrics (6.7 miles)
• Cleveland Clinic Severance Medical Arts (7.4 miles)
• University Suburban Health Center (7.5 miles)
• Cleveland Clinic - Taussig Cancer Center (7.5 miles)
• Cleveland Clinic - Cole Eye Institute (7.6 miles)

Restaurants

• Miles Farmers Market (3.5 miles)
• Cooper's Hawk Winery & Restaurant (3.5 miles)
• Olive Garden (3.6 miles)
• Piada Italian Street Food (3.9 miles)
• BIBIBOP Asian Grill (4 miles)
• First Watch (4.1 miles)
• Restaurant Depot (4.2 miles)

Hospitals

• University Hospitals Ahuja Medical Center (3.8 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (6.2 miles)
• Cleveland Clinic - W.O. Walker Center (7.6 miles)
• Louis Stokes Cleveland VA Medical Center (8.2 miles)

Cafes

• Starbucks (4.1 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Metropolitan Coffee (8.2 miles)

Theaters

• Silverspot Cinema (4.3 miles)
• Cinemark At Valley View And Xd (4.4 miles)

Places of Worship

• Macedonia Commons (6.8 miles)
• Messiah Luth Church of Lyndhurst (8 miles)
• Temple Israel Ner Tamid (8.2 miles)