871 Elmwood Drive, Hubbard, OH 44425
For more information about senior living options: (866) 208-4318
Overall Review of Countryside At The Elmwood
Pros
The Elmwood staff are kind and caring.- The staff act quickly and calmly to keep residents and families safe during emergencies.
- Elmwood is described as the best assisted living facility in Trumbull and Mahoning Counties, with the cream of the crop staff.
- The care provided to residents is excellent in a safe, clean, home-like environment.
- Families feel assured that their loved ones are in capable hands and well cared for.
- The staff are always helpful, supportive, and kind, building strong relationships with residents and their families.
- Residents enjoy good food, regular activities, and opportunities to socialize, boosting their wellbeing.
- The facility is comfortable and friendly, with staff who are caring and thoughtful.
- The staff go above and beyond in their care.
Cons
They claim that on the memory care floor, staff prioritize being on their phones, hosting pizza parties, and watching football over caring for residents.- They allege that memory care staff told residents they have the right to starve themselves to death and to lay in bed and die.
- They question why dementia patients would be in memory care if they can make such decisions themselves.
- They report witnessing and overhearing too many bad things, leading them to move their loved one out.
- They contend that if someone cannot handle people with dementia, they should not be in assisted living, and that the woman conducting the assessment was extremely rude.
Review
Countryside At The Elmwood in Hubbard is best suited for families seeking a warm, people-driven assisted living experience where staff are consistently described as kind, capable, and highly engaged. The community earns trust through visible safety-minded operations and a calm, organized approach to emergencies, qualities that translate into real peace of mind for families. Residents benefit from a culture that emphasizes personal attention, active social life, and a home-like atmosphere where staff know residents’ names, preferences, and histories. For seniors who value a well-staffed environment with robust activity programming and strong day-to-day responsiveness, this is a compelling fit.
That said, the facility is not a universal match. Families considering it should be aware that memory care can be a decisive factor, and one review raises serious concerns about how that unit operates. While many residents and families praise the staff across the building, questions linger about attentiveness and the quality of supervision in the memory care space. Prospective buyers should not assume uniform performance across all units and should probe directly with memory care leaders about staffing ratios, training, and daily routines. Those whose loved ones will rely heavily on dementia-specific care may want to evaluate alternative communities with a clearer track record in memory support.
The strong points, exceptional staff, responsive safety culture, and a lively, socially oriented calendar, meaningfully offset most drawbacks for typical assisted living needs. Staff are repeatedly described as the “cream of the crop,” spanning medical, housekeeping, kitchen, and activities, delivering consistent warmth and readiness to assist family questions or concerns. The emergency example, the tornado siren incident, showed staff stepping into action with composure, reinforcing confidence that crises are managed competently. Residents meet daily needs with visible care and friendliness, and families report comfort from clean, well-kept surroundings paired with meals and activities that sustain social interaction and well-being.
Environment and engagement matter here beyond basic caregiving. Families repeatedly note thriving, socially connected residents who participate in events and form meaningful relationships with both peers and staff. The activities team earns direct praise for creating opportunities that keep residents mentally and physically engaged, while the dining experience and communal spaces support a sense of belonging. Even when a unit’s reputation diverges from the overall tone, the community-wide emphasis on person-centered care and open communication tends to keep families adequately informed and involved, contributing to a sense of partnership rather than mere monitoring.
The most cautionary note centers on the memory care unit. While some families appear satisfied with dementia care there, others describe troubling dynamics, staff distraction, personal preoccupations overriding resident needs, and accusations about how care decisions are made. These reports, though not universal, are serious enough to mandate rigorous due diligence. Prospective residents should demand current, transparent data on staffing levels, supervision protocols, and daily care routines in memory care. The existence of these concerns does not automatically disqualify Elmwood, but it does require a proactive, hands-on vetting process and a clear, defensible plan for how any memory-related challenges will be managed.
In the end, Countryside At The Elmwood delivers a compelling blend of compassionate, well-trained staff, a safety-forward culture, and a vibrant, engaging living environment that supports meaningful daily life for most residents. The positives, personalized attention, strong family communication, and consistent warmth from the care team, outweigh typical drawbacks for those seeking a livable, supportive setting in Hubbard. However, families with loved ones who will rely almost entirely on memory care should treat the unit as the critical decision hinge and seek out alternatives with explicit dementia programming and proven staffing stability. A focused tour, candid conversations with administrators, and a careful review of current memory-care operations will reveal whether this community truly aligns with the care philosophy and safety standards desired.
84 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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