Addison Healthcare Center

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  • Interior

    A cozy and well-decorated bedroom featuring a comfortable bed with patterned bedding, cushions, and a soft blanket beneath a sunlit window.

  • Decor

    A cozy living room featuring blue sofas, a wooden coffee table, and decorative artwork on the walls.

  • Building

    A one-story brick building with a covered porch and well-maintained landscaping.

  • Architecture

    A welcoming exterior of a residential building showcasing landscaped grounds and a cozy front entrance.

  • Bedroom

    A cozy and well-lit bedroom with soft decor, featuring a comfortable bed and an inviting chair.

  • Dining

    A cozy dining room with elegantly set tables and floral centerpieces.

Addison Healthcare Center

8055 Addison Road Se, Masury, OH 44438

For more information about senior living options: (844) 490-3973

3.6 from 38 reviews
5 stars
21
4 stars
3
3 stars
2
2 stars
1
1 stars
11

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    Overall Review of Addison Healthcare Center

    Pros

    • pro The PT/OT department is excellent and is described as Addison's greatest asset.
    • pro The nursing staff are knowledgeable, kind, and caring.
    • pro The administration has an open-door policy and treats residents like family.
    • pro The staff genuinely cares about residents' well-being and relates to them personally.
    • pro The activities team, including Robin, Cloey, and Nikki, goes above and beyond for residents' welfare and happiness.
    • pro The OT/PT team Tina, Becky, and Elise are described as amazing.
    • pro Laura (RN) is world-class and highly regarded.
    • pro Addison is regarded as one of the best facilities, a "diamond in the rough" where residents feel at home.

    Cons

    • pro The facility is described as prison-like where residents are locked up and treated without humanity.
    • pro The environment is disgustingly dirty and disorganized, with a persistent urine odor (and reports of bed bugs).
    • pro A reviewer claims the wrong medication was given to a patient due to a mix-up with a roommate's meds.
    • pro Emergency contacts were not notified during transport; a non-authorized person was contacted instead of the official emergency contact.
    • pro Social Services, particularly the director, are accused of intruding into private family matters and spreading misinformation, harming family relationships.
    • pro HIPAA violations are alleged, with threats to report them to the state.
    • pro Ongoing maintenance problems (burned-out lights, leaking roof, exposed wires) and high staff turnover are described as signs of poor management.

    Review

    Addison Healthcare Center presents itself as a place where some of the core clinical teams genuinely shine, even as other aspects of the operation provoke serious concerns. Across multiple experiences, the PT/OT department consistently stands out as a major strength. Several comments specifically praise the physical therapy and rehabilitation staff - Becky, Tina, and Elise in PT, among others - who helped patients regain mobility and walk again. The sentiment about therapy and rehab tends to be among the most positive in the reviews, with patients and family members noting skill, dedication, and a sense of personal connection. Nursing is described as generally solid as well; many nurses are praised for their knowledge, kindness, and attentiveness, creating a sense of reassurance and care for residents. Even within these largely favorable impressions, there's a recurring caveat about staffing turnover and consistency, suggesting that while individual nurses and therapists are commendable, there can be shifts that disrupt continuity of care.

    On the social work and admissions front, experiences are far more mixed and frequently troubling. One reviewer singles out Mandi, the social services director, as someone who "has NO CLUE how to work with a family as a whole." The reviewer describes constant friction with Mandi, feeling that private family matters were exploited and used in a way that created a rift between the patient and his or her spouse and children. This perspective captures a broader concern raised in several notes: that social services and family communication can feel adversarial or invasive rather than collaborative, with real emotional and relational consequences for loved ones navigating care decisions. It's not just a matter of preference; it's framed as a systemic issue in how family dynamics are managed within the facility.

    There are equally concrete safety and quality-of-care concerns that recur across several reviews. One incident involves a patient receiving the wrong medication, tied to a situation where a roommate's dementia-related medication was administered to another resident. That kind of error is described as not only dangerous but emblematic of broader lapses in medication management. Another critical point is the failure to contact the designated emergency contact during a transport back to the hospital, with an explanation that staff intended to call but instead reached the person listed as a non-emergency contact. The frustration here is not just about a single misstep but about what it signals regarding procedures, communication, and accountability during emergencies. Privacy and HIPAA-related concerns appear in at least one account, adding another layer of discomfort and distrust around how patient information is handled.

    The physical environment and day-to-day operations are a frequent source of strong negative feedback. Some reviewers describe the facility as dirty and disorganized, with persistent odors of urine and feces lingering in hallways and rooms. There are mentions of bad maintenance, with references to open wires, ceiling hazards, and even bed bugs, all of which contribute to a perception of unsafe, unsanitary conditions. The sense of confinement is powerfully described in one review, which characterizes the setting as prison-like and decries the overall atmosphere as depressing and hostile to well-being. Food quality is criticized by some, described as disgusting or insufficient in portions, though one reviewer also notes that the coleslaw and sausage sandwiches were delicious, illustrating the variability that can exist even within a single facility. The financial aspect is also called out: residents are noted to be charged substantial daily rates, which amplifies the sting when the environment and care quality appear to fall short.

    Amid the criticisms, there are repeatedly voiced tributes to individuals who make a meaningful positive impact. Many reviewers praise the dedication of the front-line staff - the aides, nurses, housekeeping and maintenance teams - for their warmth, effort, and willingness to go above and beyond. Several named caregivers and team members - such as Robin (Activities Director), Cloey, Nikki (activities staff), Laura (nurse), Jen, Michelle, Erin, Mike, Rakesha, Malisha, Trish, Eric, Mercy (nursing staff), Nick, Dominique, Wendy, Abby (aides), Tina, Becky, Elise (PT staff), and others - are singled out for making residents feel valued and cared for. In particular, the rehab team is repeatedly thanked for their role in helping residents regain independence, with one resident proudly noting a dramatic improvement in walking after therapy. There is also affectionate praise for administration and front-office staff in some reviews, including individuals like Bambi and Kristen who are described as going "above and beyond" to improve the patient experience. A number of statements describe the community-like atmosphere, the openness of the administration, and the sense that staff treat residents like family, which provides a counterpoint to the harsher assessments.

    Taken together, the collection of reviews paints a complex, layered portrait of Addison Healthcare Center. On one hand, the facility houses a high-caliber rehabilitation and nursing workforce, with many patients and families grateful for effective therapy, compassionate care, and the human warmth of staff who treat residents as family. On the other hand, there are substantial reports of safety lapses, privacy concerns, and environmental conditions that undermine trust and comfort. The role of social work and admissions is particularly contentious for some families, who feel disengaged or mismanaged in ways that strain relationships and complicate care planning. The dissonance between excellent clinical care and troubling operational and environmental issues suggests a facility with real strengths in patient-centered rehabilitation and direct caregiving, but several systemic flaws that can undermine the overall experience, depending on the unit, staff composition at a given time, and the specific circumstances of a resident's stay.

    Features

    Housing

    • 64 resident community capacity 64 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Addison Healthcare Center in Masury, OH is an assisted living community that offers a wide range of amenities and care services for seniors. The facility provides a comfortable and convenient living environment with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy the beautiful outdoor spaces, including a garden, as well as access to Wi-Fi/high-speed internet throughout the premises.

    The community strives to enhance the quality of life for its residents by providing various activities and services. There is a beauty salon on-site where residents can get pampered, as well as a gaming room and small library for entertainment and relaxation. A fitness room and wellness center are available to promote physical health and well-being.

    Residents also have access to transportation services for non-medical needs, such as shopping or social outings, and transportation arrangements can be made for doctor's appointments. Housekeeping services ensure that common areas and individual apartments are kept clean and tidy.

    When it comes to dining, Addison Healthcare Center is committed to meeting individual dietary needs. Special dietary restrictions are accommodated, ensuring that residents receive nutritious meals prepared by the staff. The dining experience is designed to resemble restaurant-style dining, creating an enjoyable atmosphere for mealtimes.

    In terms of care services, 24-hour supervision and a call system provide peace of mind for residents and their families. Assistance with daily tasks such as bathing, dressing, and transfers is available when needed. Medication management ensures that residents receive their medications promptly and safely. Additionally, a mental wellness program focuses on promoting emotional well-being among residents.

    Located in Masury, OH, Addison Healthcare Center is conveniently situated near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. The community also offers concierge services to assist residents with various needs.

    Overall, Addison Healthcare Center offers a comprehensive assisted living experience where seniors can receive personalized care while enjoying a variety of amenities and activities in a comfortable and supportive environment.

    Videos

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (1.1 miles)
    • Sharon Pharmacy (1.4 miles)
    • The Hometown Pharmacy (1.9 miles)
    • Quality Compounding & Specialty Rx (1.9 miles)
    • Rite Aid (1.9 miles)
    • Walgreens (2 miles)
    • Rite Aid (2.5 miles)

    Physicians

    • Peter Barnovsky DO (1.1 miles)
    • Specialty Care Center Hermitage (1.4 miles)
    • Nicholas Abbott DO (1.7 miles)
    • Steward Cardiothoracic Specialists (1.8 miles)
    • Joseph A Giordano MD (1.9 miles)
    • Adagio Health Sharon (1.9 miles)
    • R.W. Petruso Hearing & Audiology Center (2.6 miles)

    Restaurants

    • Main Moon (1.1 miles)
    • McDonald's (1.2 miles)
    • Quaker Steak & Lube (1.2 miles)
    • Italian Home (1.4 miles)
    • Our Gang's Lounge (1.5 miles)
    • Hermitage Hot Dog Hut (2.6 miles)
    • Taco Bell (3 miles)

    Cafes

    • FIREBEAN Espresso (1.4 miles)
    • Panera Bread (3.3 miles)
    • The Perfect Bite (3.4 miles)
    • Starbucks (4.2 miles)

    Places of Worship

    • Our Lady of Fatima Church (1.5 miles)
    • Sharpsville Church of the Nazarene (3.5 miles)
    • New Virginia United Methodist Church (5.6 miles)
    • Zion's Hill (6.2 miles)
    • Shenango Valley Baptist Church (6.8 miles)

    Hospitals

    • Brookfield Family Medicine Center (1.7 miles)
    • UPMC Horizon - Shenango Valley (3.1 miles)
    • Wound Center (3.4 miles)
    • Sharon Regional Health System (3.5 miles)
    • University of Pittsburgh Physicians (4.6 miles)
    • Belmont Pines Hospital (7.8 miles)
    • American Renal Associates (8.1 miles)

    Parks

    • Brookfield Center (2.3 miles)
    • HMS Playground (4.1 miles)
    • Harding Park (4.7 miles)

    Transportation

    • Youngstown-Warren Regional Airport (YNG) (7.7 miles)
    • Winner Aviation (7.7 miles)

    Frequently Asked Questions

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