563 Brookfield Avenue Se, Masury, OH 44438
For more information about senior living options: (844) 490-3973
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The staff at O'Brien's are responsive and loving. The facility is spotlessly clean. The medical team coordinates well with hospice providers. The director of nursing truly cares and has been there for a while. Aide Maria goes above and beyond to comfort residents. Housekeeping and laundry staff are part of the care team. The physical therapy staff is highly knowledgeable. The administration treats residents like family.
The facility is described as the worst nursing home, with neglectful care and rude staff. The social worker is said to offer absolutely no help with concerns. It is alleged that the staff are not equipped to handle residents who cannot walk or need extra help. The food is described as slop and unappealing. Staff are observed at the desk laughing and ignoring call lights. After a fall, the facility allegedly refused to send the resident to the hospital for assessment, delaying care. There are claims that staff lie and do not do their jobs, putting residents at risk.The collection of experiences shared about this nursing facility paints a portrait of two very different worlds coexisting under one roof. On the one hand, there are urgent, heartbreaking accounts of delays in emergency care, questions about neglect, and memories of loved ones whose health deteriorated after falls or during difficult illnesses. On the other hand, there are many voices singing high praise for specific staff members, for compassionate care, and for a culture that some families felt treated their loved ones like family. Taken together, the reviews reveal a facility that can be a source of invaluable support and comfort for some families while feeling deeply disappointing and even dangerous to others.
One of the most distressing narratives centers on a fall that went untreated for many hours. A mother was seriously hurt, and, according to the account, she was not taken to the emergency room until the following day at noon. She ultimately succumbed to complications two days later. This story is paired with broader, harsher assessments that describe the nursing home as neglectful, with staff who are rude and unhelpful, and with a social worker who appeared unable or unwilling to help families navigate concerns. Several reviewers describe call lights going unanswered and a facility that seems ill-equipped to care for residents who cannot walk or who require extra assistance. Food quality is cited by multiple reviewers as poor, and the overall atmosphere in the public areas - staff standing at desks, laughing and joking while calls go unanswered - contributes to a sense of indifference that many families found devastating.
Against these troubling experiences, a strong countercurrent runs through many other reviews that speak warmly of the care provided and the people who provide it. A number of readers describe the staff as responsive, loving, and consistently communicative. They praise the facility for its cleanliness, noting that it is well maintained and spotless in many areas. In these accounts, families speak highly of a comprehensive care team that works in concert - from nursing and therapy to dietary services, social work, administration, and even the medical director. The praise is not abstract: families name specific individuals by name or by role and say they would readily recommend the facility to others. The overarching sentiment in these notes is that organized teamwork, attentiveness, and clear communication can make a real difference in a resident's experience and a family's peace of mind.
Within the positive narratives, there are also stories about how care teams navigate complex or emotionally charged situations. Some reviewers describe a culture in which the administration and medical staff coordinate closely with hospice providers, ensuring that the patient's needs are addressed in a thoughtful, patient-centered way. They describe housekeeping and laundry staff as integral members of the care team who check in on residents and contribute to a sense of being cared for beyond the basics. The recurrences of gratitude for particular staff members - names like Maria, Tracy, Kayla, Greg, Dana, Lori, Kyle, Brenda, Juan, Ralph, and others - paint a picture of a facility where certain individuals are seen as making a meaningful difference day after day.
There are also stories that reflect a more mixed or contentious experience within the same facility. Some reviewers recount a sense of being pushed toward a particular course of action dictated by the facility, rather than feeling supported in making decisions in the patient's best interests. Others describe a period of limited access or communication during the Covid era, which made it harder for families to assess the care being given in real time. One account highlights a dementia ward experience during lockdown, with praise for the staff who remained steadfast and communicative, even at personal risk, and for the ways in which the facility kept families informed about changing conditions. Even within these more nuanced or mixed narratives, there remains a thread of admiration for staff who demonstrate dedication and compassion.
Not every review sings praise, however. A particularly stark critique notes a nine-day period spent directly after discharge from a hospital, during which the patient developed pneumonia, blood clots, and a severe ulcer. The account points to a failure to suction a tracheostomy, poor room turnover, and a broader impression that cleanliness and dryness were not adequately maintained. The reviewer attributes this deterioration to the lack of direct family access during an era of Covid-19 restrictions, suggesting that the combination of limited in-person presence and perceived gaps in ongoing care allowed serious complications to arise. This account closes with a clear admonition: do not send a loved one to this facility, as the risks and experiences described are not isolated incidents but part of a broader pattern of concern for some families.
Across all the voices, there is a clear tension between experiences described as "lovely," "family-like," and "exceptional" and those characterized as "terrible," "neglectful," and "dangerous." Some families affirm that their loved ones were in a place where they felt safe, valued, and well cared for, with staff who treated residents as if they were part of the family. Others insist that the facility has serious shortcomings in responsiveness, accountability, and quality of care, sometimes with consequences that affect health outcomes and emotional wellbeing. The repeated motif in the favorable accounts is not merely kindness but a dependable, well-coordinated care ecosystem - one that fosters trust among families and nurtures residents through consistent communication, clean surroundings, and a team approach to therapy, nutrition, and daily living.
In the end, the picture presented here is not one-dimensional. It captures a spectrum of experiences - at times glowing with the warmth of compassionate care and at others stark with warnings about neglect or risk. For families considering this facility, the stories underscore the importance of asking pointed questions about emergency response protocols, the availability and responsiveness of staff, and how decisions are made when a resident's health takes a turn for the worse. They also highlight the impact that individual staff members can have in shaping a resident's daily life and a family's sense of trust. The facility's strengths - cleanliness, strong medical and support teams, effective communication, and a culture of going above and beyond for some residents - sit alongside serious cautions from other families who experienced a markedly different reality. The takeaway is that experiences here are highly variable, and prospective residents and their loved ones should engage directly with the facility, request tours, observe care routines, and speak with multiple staff members to form a balanced view before making any decisions.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.O'Brien Memorial Health Care Center in Masury, OH, offers a warm and welcoming environment for seniors seeking assisted living support. This vibrant community is designed to enhance the quality of life for its residents while providing personalized care and assistance tailored to individual needs.
At O'Brien Memorial, residents can take advantage of an array of amenities that promote comfort and engagement. The center features a beauty salon, gaming room, and fitness room—all aimed at fostering an active lifestyle. Residents can enjoy delicious meals in the dining room with restaurant-style service or relax in the outdoor spaces and gardens. With fully furnished accommodations that include private bathrooms and kitchenettes, each resident feels right at home. In addition, Wi-Fi/high-speed internet access keeps residents connected with family and friends.
The care services provided are comprehensive and cater to various levels of need. There is a 24-hour call system and supervision to ensure safety, along with assistance with daily activities such as bathing, dressing, and transfers. Dietary needs are meticulously catered to with meal preparation services that accommodate special dietary restrictions, including diabetes management.
Residents can participate in a variety of engaging activities designed to promote mental wellness while creating opportunities for socialization. From concierge services to planned day trips and resident-run activities, there’s always something exciting happening at O'Brien Memorial.
Conveniently located near shops, parks, pharmacies, physicians’ offices, restaurants, places of worship, and hospitals—O'Brien Memorial Health Care Center ensures that all essential services are just moments away. Whether through scheduled transportation for medical appointments or community operated transportation options for outings around town, residents have easy access to everything they need.
In summary, O'Brien Memorial Health Care Center offers a supportive environment where seniors can thrive socially and physically while receiving the necessary assistance for their daily lives—making it an ideal choice for assisted living in Masury.
O'Brien Memorial Health Care Center is located at 563 Brookfield Avenue Se, Masury, OH 44438 in Trumbull County, Ohio
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