Tender Heart Home Health Care in Kettering, OH
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1450 E David Rd, Kettering, OH 45429
For more information about senior living options: (844) 490-3973
The reviewer described the experience as horrible. The reviewer vowed never to return and would tell others about the horrible experience with the company. The reviewer stated the staff were rude and unprofessional, noting that Sharon did not seem inclined to help. The reviewer characterized the service as very unprofessional.Tender Heart Home Health Care in Kettering, Ohio, is best suited for families that need in-home support for basic daily tasks and light medical oversight, and that can tolerate a fair amount of variability in service. It works for clients who are comfortable with hands-on family involvement in coordinating visits, resolving scheduling issues, and overseeing care plans. In plain terms, this agency can fill gaps between doctor visits or between more formal care settings, but only when expectations are realistic about how consistently the staff will deliver compassionate, dependable service.
Those who should seriously consider alternatives are families with high demands for professionalism, frequent communication, and a stable caregiver team. The reviews signal a pattern that will be unacceptable for clients requiring reliable responsiveness and courteous, consistent engagement. If a caregiver change every few weeks or months would be destabilizing, or if a trusted caregiver relationship is non-negotiable, looking at other home-health providers or even different care arrangements is prudent. In particular, clients with complex medical needs or dementia, who rely on steady, well-supervised teams, will likely find these concerns magnified elsewhere.
Pros, where they exist, appear to be uneven and highly dependent on the specific caregiver assigned. A small portion of reviewers still found value in the service, implying that when a compatible caregiver is matched with clear expectations and available supervision, meaningful interactions and effective support can occur. Those favorable experiences are not reliably repeatable across the roster, however, and there is insufficient consistency to rely on as the primary reason to choose Tender Heart. The takeaway is that the agency can perform adequately in isolated cases, but reliability is not guaranteed.
The dominant reality reflected in the bulk of the feedback centers on unprofessional conduct and poor customer service. Descriptions of rude, unprofessional interactions and a sense that staff do not want to be bothered are repeated themes. A specific instance cited a staff member (Sharon) acting as if the caller's needs were an inconvenience, underscoring a broader concern about the caregiver relationship being strained rather than collaborative. Such dynamics erode trust, complicate care coordination, and are likely to lead to high caregiver turnover - precisely the combination that undermines long-term in-home support.
For anyone moving forward with Tender Heart, a rigorous, proactive vetting process is essential. Demand a detailed written care plan, a designated supervisor to monitor ongoing visits, and a clearly defined roster with caregiver backgrounds and credentials. Insist on a short paid trial period to assess compatibility, and establish explicit expectations for communication, scheduling, and billing with written confirmation. Prioritize a plan for escalation when issues arise and insist on regular, documented updates so that family members stay informed without having to chase responses.
In the end, Tender Heart Home Health Care presents a high-variance option: potential for adequate, even meaningful in-home help in some cases, but a real risk of poor interactions and inconsistent reliability in others. For families needing steady professionalism, reliable scheduling, and consistently compassionate care, stronger alternatives should be pursued. If choosing Tender Heart, enter with guardrails - written expectations, supervision, and a clear exit plan - so the search for dependable in-home support doesn't hinge on luck with a particular caregiver.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
James M Cox Dayton International (16 miles away)Tender Heart Home Health Care in Kettering, OH provides a comfortable and nurturing assisted living community for seniors seeking personalized care and support. Located in a vibrant neighborhood, this community offers convenience and accessibility with numerous amenities and services nearby.
For those who enjoy socializing or simply savoring a cup of coffee, there are seven cafes conveniently located within close proximity to the community. These cafes provide a cozy atmosphere where residents can gather with friends or family, indulge in delicious treats, and engage in meaningful conversations.
Nature enthusiasts will find solace at the two nearby parks. Whether it's taking a leisurely stroll along scenic walking paths or enjoying a picnic amidst beautiful greenery, these parks offer opportunities for relaxation and rejuvenation in the great outdoors.
With 17 pharmacies in the vicinity, residents can effortlessly access their required medications and health supplies. This accessibility ensures that their healthcare needs are met promptly and efficiently, enhancing overall well-being within the community.
The presence of 41 physicians nearby reflects abundant healthcare options available to residents. Be it routine check-ups or specialized medical attention, seniors have easy access to top-quality healthcare professionals who prioritize their comfort and care.
Food enthusiasts will be pleased by the array of dining options near Tender Heart Home Health Care. With 29 restaurants offering diverse cuisines, residents can embark on culinary adventures without venturing far from home. These eateries cater to various dietary preferences, ensuring an enjoyable dining experience for all.
Lastly, having four hospitals nearby enhances peace of mind for both residents and their families as immediate medical assistance is readily accessible in case of emergencies or acute health concerns.
In conclusion, Tender Heart Home Health Care in Kettering, OH provides an exceptional assisted living community filled with conveniences that enrich residents' lives. From numerous cafes to serene parks, ample pharmacies to expert physicians, exquisite restaurants to reliable hospitals – this community prioritizes comfort, convenience, and comprehensive care for its cherished members.
This part of Kettering, Ohio offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. The area boasts a selection of restaurants, pharmacies, cafes, physicians' offices, parks, and hospitals within easy reach. With multiple dining options like Elsa's Kettering and Chick-Fil-A nearby, as well as several pharmacy choices such as Rite Aid and Walgreens within a short distance, residents can enjoy easy access to necessities. Additionally, the presence of healthcare facilities like Miami Valley South and Kettering Medical Center ensures quality medical care is readily available. Nearby parks like Lincoln Park provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a well-rounded environment for seniors seeking a comfortable and convenient living experience in Kettering.
Tender Heart Home Health Care is located at 1450 E David Rd, Kettering, OH 45429 in Montgomery County, Ohio
Yes, Tender Heart Home Health Care allows both dogs and cats.
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